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2.0 of 5 Hotel   |   Avenida De Europa 6, 7600 El Arenal, Majorca, Spain
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Santa Monica
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Ranked #47 of 49 Hotels in El Arenal
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164 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
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Wembley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 27, 2014

where to start? I arrived home this morning after 5 days here. the food, as the hotel is German orientated, the selection was minimal, unless you liked German sausage. there was one receptionist, who spent her time talking to a girlfriend,(I speak Spanish), and if you dared to approach, an icy stare was her first response, and to answer an... More 

Was this review helpful? Yes 4
1 review
1 of 5 stars Reviewed September 21, 2014

The hotel is run down no air conditioning beds hard bedding never changed food inedible and cold staff are brill apart from the polish receptionist who looks down on u never smiles never talks very ignorant and arrogant definitely the worst hotel I have ever been in would highly recommend to stay well clear of this hotel yes two star... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 17, 2014 via mobile

Female staff have attitude and moody. Food terrible but ok if your German. Food is cold, no hot breakfast. If you like you sleep then this hotel is not for you as people are really noisey till 6am. The cleaners don't clean the room or change beds just make them. This was a cheap holiday but been on cheaper and... More 

Was this review helpful? Yes 1
Exeter, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 7, 2014

weve just returned 2 days ago, and was ment of been in the santa monica just down the rd but was taken to the sister hotel PALMA Mazas on arrival had no rooms for us.. thank god we wasn't from a lot of other holiday makers saying how bad it was.. the santa monica guests said; shower curtains falling off,... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2014 via mobile

I allowed my sister took book is a holiday. She put a new meaning to a blonde moment. This hotel has no air conditioning and it gets really hot in your room at night, I had to sleep on the balcony COVERED IN SAND. It's based right infront of a busy road and yes that is on going through out... More 

Was this review helpful? Yes 1
Dundee, United Kingdom
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 21, 2014

We came here for a family holiday for 9 people for 5 days. Rooms were cleaned daily however bed sheets were not, sometimes the towels were changed. Food was terrible, we booked all inclusive and had to eat out. Lift didn't work the whole time we were there. No sangria is included in the drinks allowance you have to pay... More 

Was this review helpful? Yes 3
Belfast, Northern Ireland, United Kingdom
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 19, 2014

I'll start off by saying that we are a couple in our 30's, easy pleased & happy with basic. This hotel however takes it beyond basic. Yes i know if you want the ritz then book the ritz blah blah but I do expect this 2 star hotel to be hygienic! The toilets down stairs did not lock...were covered in... More 

Was this review helpful? Yes 1
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 9, 2014

Because im optimistic, after reading the terrible reviews i thought people over-exaggerated,I was hi wrong. As soon as we arrived they told us the lift was broken and thats how it remained for the duration of our stay. I had to walk up to the 4th floor, bearing in mind its a 5 floor hotel. The hotel is mostly occupied... More 

Was this review helpful? Yes 6
Wolverhampton, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 7, 2014

just got back 01/08/14 ths hotel is the worst I have ever stayed in the food was terrible every time we said it was time to eat my 7year old granddaughter said we don't have to go and look at that rubbish do we the rooms were very small no air con when the cleaners had cleaned there was still... More 

Was this review helpful? Yes 3
Liverpool, United Kingdom
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 7, 2014

I really think some of these bad reviews are unjustified, yes room very basic, food average but it is a 2 star hotel! I went with my partner in July and had a very comfortable and pleasant stay. Room was very clean, the staff friendly and helpful, it did get a bit noisy of a night but that was down... More 

Was this review helpful? Yes 3
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Additional Information about Santa Monica

Address: Avenida De Europa 6, 7600 El Arenal, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > El Arenal
Price Range (Based on Average Rates): $
Hotel Class:2 star — Santa Monica 2*
Number of rooms: 204
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Also Known As:
Santa Monica El Arenal, Majorca

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