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Santa Monica

Avenida De Europa 6, 7600 El Arenal, Majorca, Spain
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Santa Monica
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Ranked #46 of 49 Hotels in El Arenal
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177 Reviews from our TripAdvisor Community

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Traveler rating
    2
    15
    48
    31
    81
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36
63
6
3
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (15)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (10)
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Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here last year and returned again this year. We are both in 30s with 2 kids, 6 and 7. Yes this hotel does attract mostly young ones on a summer blow out, but they weren't a bad lot. A lot of these young guys joined in with my 2 boys playing ball games in pool etc in the... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Absolutely without doubt the most horrendous hotel I have ever been in, receptionists rude and lazy, house keeping non existent had to ask for toilet roll ! Beds never changed just pillows flipped over ! Don't expect to sleep if you stay here. Spanish and German teenagers running around all night shouting and screaming and hotel did nothing to stop... More 

Was this review helpful? Yes 2

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 28, 2015 via mobile

Awful,full of Spanish students making constant noise,rock hard beds,no clean towels,no toilet paper had to buy our own,staff very ignorant,no air conditioning,rooms are very basic,food bad unless you are German,pool very small not recommended at all

Was this review helpful? Yes 3
Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 10, 2015

I would like to give a big THANKYOU to EDWARD on the reception desk at this hotel. I dropped the safe key in the lift, it went to the bottom of the lift shaft, he was on a hour getting it out, we would have missed our flight home, he did the utmost to get it out. I would not... More 

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Wembley, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed September 27, 2014

where to start? I arrived home this morning after 5 days here. the food, as the hotel is German orientated, the selection was minimal, unless you liked German sausage. there was one receptionist, who spent her time talking to a girlfriend,(I speak Spanish), and if you dared to approach, an icy stare was her first response, and to answer an... More 

Was this review helpful? Yes 8
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 21, 2014

The hotel is run down no air conditioning beds hard bedding never changed food inedible and cold staff are brill apart from the polish receptionist who looks down on u never smiles never talks very ignorant and arrogant definitely the worst hotel I have ever been in would highly recommend to stay well clear of this hotel yes two star... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 17, 2014

Female staff have attitude and moody. Food terrible but ok if your German. Food is cold, no hot breakfast. If you like you sleep then this hotel is not for you as people are really noisey till 6am. The cleaners don't clean the room or change beds just make them. This was a cheap holiday but been on cheaper and... More 

Was this review helpful? Yes 3
Exeter, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 7, 2014

weve just returned 2 days ago, and was ment of been in the santa monica just down the rd but was taken to the sister hotel PALMA Mazas on arrival had no rooms for us.. thank god we wasn't from a lot of other holiday makers saying how bad it was.. the santa monica guests said; shower curtains falling off,... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 7, 2014

I allowed my sister took book is a holiday. She put a new meaning to a blonde moment. This hotel has no air conditioning and it gets really hot in your room at night, I had to sleep on the balcony COVERED IN SAND. It's based right infront of a busy road and yes that is on going through out... More 

Was this review helpful? Yes 3
Dundee, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 21, 2014

We came here for a family holiday for 9 people for 5 days. Rooms were cleaned daily however bed sheets were not, sometimes the towels were changed. Food was terrible, we booked all inclusive and had to eat out. Lift didn't work the whole time we were there. No sangria is included in the drinks allowance you have to pay... More 

Was this review helpful? Yes 3
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