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Hotel Emperador

C/ Gerona 9, 07620 El Arenal, Majorca, Spain
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90 Reviews from our TripAdvisor Community

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Guildford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 8, 2015

We arrived at the hotel after a short transfer journey. We were dropped off around the corner from the hotel as the street is too narrow for a coach to drive down - common sense, people moaning about this are morons. It was early hours (2am) but the reception is 24 hours and we were soon checked in. We got... More 

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8 Thank Matthew A
Lancaster, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 9, 2015

Granted it has been several months since we were there but we were made very welcome. Our room was on the 5th floor as even though I have a spinal injury and use aids to walk, I find that the higher you go, the better the view. Not always correct as in this case but we could kind of see... More 

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3 Thank Janette J
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 4, 2015

Please note, this review is for Palma Mazas 2, formerly called the Emperador and is 100m down the hill from Palma Mazas 1. I paid £190 for a weeks bed & breakfast (including flight & transfer) so I wasn't expecting the 5** Ritz, however, although the Palma Mazas 2 is only a 2**, it wasn't such a bad experience as... More 

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1 Thank Aiden J
Manchester, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 13, 2014

me and my partner and son stayed here for 7 nights, this was more than enough, when your all inclusive you expect to get beverages when you want, but they said between hrs off 10 and 11 am you had to pay for them. There was no snack bar near pool no entertainment at all. food served at breakfast was... More 

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1 Thank Joanne S

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Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 6, 2014

AVOID at any cost when we eventually found this hotel which is now called palmas mazas 2 the hotel room is basic no television no air con no telephone bar area was basic again no television entertainment only allowed plastic cups 1 each which you were asked for when ordering further drinks you can only get half pint cups glass... More 

Helpful?
1 Thank john p
Erlangen
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 4, 2014 via mobile

An old hotel with the fading grandeur of better times. Rooms are small, virtually without any comfort, thin walls so you feel like sitting besides your neighbour next floor. Locking the door is useless as any stronger sneeze will blow it open. The bathroom was clean although with 40 year old facilities. There was airconditoning though I had no idea... More 

Helpful?
Thank Petrophaga L
Level Contributor
3 reviews
4 of 5 stars Reviewed October 4, 2014 via mobile

I believe you get what you pay for and as I didn't pay much for this holiday my expectations were not high, however, I was pleasantly surprised. The hotel is clean, the staff friendly and the food and drinks are good. I was all inclusive so had to go to the sister hotel to eat but the walk was pleasant.... More 

Helpful?
Thank Lisa P
Huntingdon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 8, 2014

not hotel emperador any more,palma mazas 2,first off dropped of at wrong hotel,you have a job to sleep at night as so much noise,cant leave door open,no free wi-fi 14euros for 7 days,no air conditioning,200=300 walk for your dinner,pool gets sun on it for about 1 hour day so is very cold best to go up road to the other... More 

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1 Thank dingos123
Weymouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 3, 2014

Dropped off at the side of a road only to be told its down there, great start. Got to the check in desk nobody on it, eventually made it into the room that was no bigger than 15 by 12 that had to sleep 4 the bathroom u had to shuffle around to do wot u needed. No air conditioning... More 

Helpful?
1 Thank Dorne M
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 2, 2014

having just returned from here today (2/08/2014) i thought id put my views in writing whilst my mind is still fresh , this place is no good for a family ,we booked a family room my husband and i had seperate beds , when asked for a double bed we were ignored so had to rearrange the room n push... More 

Helpful?
2 Thank 123leighf
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