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All 49 El Arenal hotels

Pinero Bahia de Palma

3.0 of 5 Hotel   |   Calle Trencadors 74, 07600 El Arenal, Majorca, Spain
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Ranked #11 of 49 hotels in El Arenal
A recent review
3 of 5 stars Reviewed July 12, 2014
Suze186394 Newcastle upon Tyne, United Kingdom
  • Reviews (226)
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226 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
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English first
Belgrade, Serbia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We have just came back from our fabulous holiday, but this fabulous doesn't include El Arenal and this hotel. Fabulous is Palma city and Ibiza. The hotel is average, food also. Security is very high so that even cat cannot enter without control but cleaning women can also CLEAN SOME OF YOUR BELONGINGS!!!! They stole my Jimmy Choo parfume (good... More

Was this review helpful? Yes 1
Joan G, Subdirector at Pinero Bahia de Palma, responded to this review

Dear customer advisor: We regret the incidents that you report, each room has a safe which has theft insurance. Best Regards Joan Grimalt More

Den Haag, Zuid-Holland, Netherlands
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

- Eating room is packed. Everyone has to have dinner from 20:30 to 21:30 which causes a big rush and long queueing times. The food is made of greasy cheap ingredients. - Elevators take hours to come, are tiny and always packed. - No electric plugs. - You always feel observed and controlled. Security guys checking who enters and if... More

Was this review helpful? Yes 3
Joan G, Subdirector at Pinero Bahia de Palma, responded to this review

Dear Customer Advisor: We regret that we could deal directly with you and see first hand feedback. Best Regards Joan Grimalt More

Newcastle upon Tyne, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed in this hotel for three days last week pretty good value for money although this is not a hotel for English guests full of very rude and bad mannered Eastern Europeans pushing and shoving in the dining room. The food was OK but not much of a choice not many of the staff could understand or speak English but... More

Was this review helpful? Yes 2
Joan G, Subdirector at Pinero Bahia de Palma, responded to this review

Dear Ladies Sara and Susan: Your feedback is very important, allowing us to better understand the needs and demands of our guests. Best Regards Joan Grimalt More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 9, 2014

Just returned from long weekend at the Pinero. The hotel is better than I expected for the money we paid. The hotel is in a great location about 5mins walk from the main strip and there are plenty of bars etc around the hotel if you fancy a change of scenery. The food is average for a 3 star all... More

Was this review helpful? Yes 2
Joan G, Subdirector at Pinero Bahia de Palma, responded to this review

Dear TripAdvisor Member: First of all we hope you had a safe journey home and thank you very much you've taken the time to express their views on us. The customer feedback help us to improve our service and better. Do not know how we are pleased that we have achieved satisfaction. We hope to have you in the near... More

Brno, Czech Republic
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014

Nice and clean hotel, the rooms very cleared daily. Tasty food, wide offer of dishes, all inclusive service was OK and without problems (I didn´t like drinking from plastics cups in the hotel bar but I used to it). Swimming pool could be small in the full season, we didn´t use it - it is most of the time in... More

Was this review helpful? Yes 1
Joan G, subdirector at Pinero Bahia de Palma, responded to this review

Dear Customer Advisor. Thank you very much for your nice comments about our hotel. Your honest opinion can be a very valuable reference for other customers. Best regards. Joan Grimalt More

Yekaterinburg, Russia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2013

Friendly staff and service. Bus stop to Palma is near the hotel (about 40-45 min, bus #23). There was very noisy in room till midnight. In general pretty nice hotel not far away from the beach (about 5-7 min by foot)...

Was this review helpful? Yes 1
Joan G, Subdirector at Pinero Bahia de Palma, responded to this review

Dear Trip Advisor Client: We appreciate your comments. Our goal is to achieve maximum customer satisfaction. Kindest regards. Joan Grimalt More

Cardiff, United Kingdom
1 review
4 of 5 stars Reviewed October 7, 2013

We stayed for 7 nights in September/October 2013 and had no regrets. Our room was simply furnished but comfortable and spotless as was the hotel as a whole. We weren't troubled by noise or rowdy guests. Food was plentiful and much better than expected for the price and the menu varied each day. Hygene standards seemed very high. All staff... More

Was this review helpful? Yes
Joan G, Director de Relaciones con Clientes at Pinero Bahia de Palma, responded to this review

Dear TripAdvisor Member: We greatly appreciate your comments. Our goal is to achieve maximum satisfaction of our customers. We are glad to see that you have achieved. We hope to welcome you again. Yours sincerely. Joan Grimalt More

Ølstykke
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 4, 2013 via mobile

Would give 2,5, hotel is somewhat used/worn and outdated still okay location. Food was just above what one could or would expect. Noisy aircondition engine on top of hotel was way too loud. Bed in our double room was hard as a rock with pillows to match. Friendly staff and service.

Was this review helpful? Yes
Joan G, Director de Relaciones con Clientes at Pinero Bahia de Palma, responded to this review

Dear tripadvisor member: First of all we hope you had a safe journey home and we are grateful you have taken the trouble to express their views on nosotos. The customer feedback helps us to improve our service and better Best regards. Joan Grimalt More

Glasgow
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 2, 2013

Just returned from this hotel and I can say I will never go back. We were put in room 910 there was constant horrendous noise coming from a generator directly above the room. It started at 7a.m and lasted until after 8.30a.m. it then came on and off all day. The noise was deafening. The cleaning ladies were also very... More

Was this review helpful? Yes 1
Joan G, Director de Relaciones con Clientes at Pinero Bahia de Palma, responded to this review

Dear tripadvisor member: We regret not being able to reach your culinary expectations and not being able to deal directly with you and see first hand comments. Yours sincerely Joan Grimalt More

Carcavelos, Portugal
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 1, 2013

Because of some reviews here and other web sites,we had suspions.But at the end of 7 nights we have nothing to complain about. Good service in all departments,good buffet the food never repeated as some people say, Helpful front desk and nice cleaning ladies changing the room everyday. The Pool is small for more than 400 rooms,but we only went... More

Was this review helpful? Yes 1
Joan G, Director de Relaciones con Clientes at Pinero Bahia de Palma, responded to this review

Dear tripadvisor member: We greatly appreciate your kind comments. It is always a pleasure to know that our guests have enjoyed their stay, this makes our work worthwhile. We convey our staff satisfaction you certainly hold their congratulations. We hope to welcome you soon. Best regards. Joan Grimalt More

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Additional Information about Pinero Bahia de Palma

Address: Calle Trencadors 74, 07600 El Arenal, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > El Arenal
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pinero Bahia de Palma 3*
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Also Known As:
Pinero Bahia De Palma Hotel El Arenal
Hotel Pinero Bahia De Palma
Pinero Bahia De Palma El Arenal, Majorca

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Amenities

Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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