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Hotel Torre Azul & Spa

4.0 of 5
San Bartolome 24, 07600 El Arenal, Majorca, Spain (Formerly FERGUS Style Torre Azul SPA)
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Hotel Torre Azul & Spa
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76 reviews from our community

Traveler rating
    19
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    11
    6
    15
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5
38
6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eastbourne, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I will try to be as objective as possible. First and foremost, staff are very friendly and helpful with every aspect of your stay. The lobby is actually amazing and matches the 4-star description of the hotel. Rooms are actually 3-star, but you will get everything you need for a pleasant stay (comfy beds, TV, free WiFi, bath tub etc.).... More 

Was this review helpful? Yes 2
Stockport Cheshire
Top Contributor
70 reviews 70 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 8, 2014

We stayed in October for four nights. The staff were lovely, and friendly. Our room and the whole hotel were lovely and clean, We had a 10th floor room overlooking the pool. The food was ok, I think if we had been all inclusive it may have been disappointed, but for the price we paid, the half board was good.... More 

Was this review helpful? Yes 6
Worcester, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 6, 2014

I booked this hotel on a cheap travel zoo deal and was a bit apprehensive as I'd read some not so good reviews. The hotel was absolutely fine. I think calling it 4 star is stretching the imagination some what, but we had a wonderful time. Our room was on the 9th floor and had a balcony overlooking the pool.... More 

Was this review helpful? Yes 6
Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed November 4, 2014

After dealing with a Spanish version of Basil Fawlty at the front desk, you collect your key and enter your room to find it's around around 27 degrees centigrade/80 degrees fahrenheit and airless. You try to switch on the air conditioner but it won't power up. You call the front desk to make them aware of the problem and they... More 

Was this review helpful? Yes 5

Travelers are raving about these El Arenal hotels

Cleveland England
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

Have just returned from a short break (5days) at this Hotel. Everything was perfect, the cleanliness, comfort and amenities were excellent. the location was ideal for relaxing walks near the harbour and beautiful beach. The bus stop to Palma was 2mins walk from the Hotel, costing just 3 euros return. Most of all I must comment on the friendliness and... More 

Was this review helpful? Yes 3
Peterborough, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 25, 2014

Booked this 4 night break to Arenal for some Autumn sun. So pleased we didn't have to stay any longer. Hotel is definitely NOT 4 star, more like 2. Quite well decorated and furnished in the lobby areas and bar. Though the furnishings are a bit of a miss match. Hotel was generally very clean. Room was very basic. Absolutely... More 

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed October 24, 2014

Well where do I start about hotel torre azul & spa. Firstly the fact the hotel has no actual website was a put off..... But we booked a cheap deal in back in February the reviews were ok... My words of advice is DO NOT BOTHER TO STAY. THIS IS A 1 STAR MAYBE 2 STAT AT THE BEST!!!!!!!! The... More 

Was this review helpful? Yes 1
Oxford
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 21, 2014

Just came back from our 2nd trip to Torre Azul. Staff all very helpful and friendly. Food was hot and good choice. Bedrooms were clean but bed very was hard. Wifi was hit and miss so avoid bedrooms in the higher floors. Pool area small but was not a problem as hotel was fairly quite. Would not however want to... More 

Was this review helpful? Yes 2
Fleet, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 19, 2014

Stayed at this hotel from 13-17 October. Rooms are fairly large with clean sheets and towels daily. Pool area is small with poor surrounding area. Despite 'phoning the hotel regarding parking, when we were told there is plenty of free parking on the streets, we struggled each day to find a space to park our hire car and had to... More 

Was this review helpful? Yes 2
El Arenal, Spain
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 18, 2014

Oh dear what a disaster. Definitely NOT a hotel if you are British. It appeared to us that the only welcome visitors were German. Out of over 70 tv channels in the room, the only English speaking channel was BBC World News. We arrived on 14 October 2014 and am departing in 3 hours (18 October ). On the first... More 

Was this review helpful? Yes 3
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