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All 49 El Arenal hotels

HSM Reina del Mar

3.0 of 5 Hotel   |   C/ Baleares S/N, 07600 El Arenal, Majorca, Spain
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HSM Reina del Mar
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Ranked #13 of 49 Hotels in El Arenal
A recent review
3 of 5 stars reviewed 6 days ago
Bernard C Bootle, United Kingdom
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211 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bootle, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Very hilly which. Is not mensionin the sales pitchvery difficult pushing a wheelchair up the hill also the pavement are poor the hotel is a it old fashion but very clean a credit to the cleaning staff .all the staff where very helpfully one down side. If you have a wheelchair you have to go though the kitchen to the... More

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Buzias, Timis, Romania
1 review
4 of 5 stars Reviewed 3 weeks ago

Location: /GOOD: Under 10 minutes to the beach , away from the noisy beach alley. /WARNING: If you rent a car, there is a real problem with parking places ( in all Mallorca ). Nothing to do with the hotel Hotel: /GOOD: Nice reception with very confortable sofas , nice restaurant with a beautiful garden view. Clean pool area. Aircon... More

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Devon, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

The hotel is no where near as nice as the pictures! While staff are all excellent and helpful, the complex is very poor and needs a lot of upgrading starting with the rooms. The room could be probably the worst representation of a 3 star hotel. The pool area is very poor and not comfortable for the number of people... More

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Kyiv, Ukraine
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Everything is fine! Breakfast is good, dinner is very very good! Service is nice! Good people on the reception. Good location. 10 minutes to the beach. One disadvantage is absence of air conditioner in the room.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Great hotel, staff very friendly and helpful nothing to much trouble, food for both breakfast was both varied and tasted great. All in all a fantastic place to stay, would stay here on my next holiday without a doubt

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Oradea, Romania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2014

I liked this hotel very much. the staff was nice and friendly, our room was great with a great view.i asked for a room at an upper floor with pool view and that's what i got. Food was ok. I wish thay had a better wifi in the lobby. it didn't work most of the time.

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15 reviews 15 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 8, 2014 via mobile

The room was big enough but very basic with small TV and towels a little bit old and ripped... We went on half board, the breakfast was acceptable however dinner was cheap ( lots of choice but quality of food wasn't great) I guess that was to be expected considering we paid around £35 per night. Swimming pool is pretty... More

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Aberdeen, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 6, 2014

When my partner & I booked this hotel I was excited to arrive but on the lead up to the holiday I discovered the reviews weren't that great and to be honest they are true. Bad points & good points below: Good Points: 1. Pool area is nice, clean, people do not hog the sun beds and the pool itself... More

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Bradford, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 6, 2014

My wife and I stayed here the last week of August 2014. We found the staff very helpful and always happy to assist. There is ample room around if you want some in door quiet time which we found very relaxing at times when we wanted a little out of the sun time with it been 30 to 35 degrees... More

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Birmingham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 28, 2014

Arrived at this hotel at 1am on Friday morning to be greeted by a very polite receptionist who was expecting us. Room was basic but very clean. On some of the night their was lots of noise from other guests which on one occasion was addressed by the receptionist. It has mostly young German guests so noise and sleepless nights... More

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4409, Director de Relaciones con Clientes at HSM Reina del Mar, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you appreciated our service. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are... More

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Additional Information about HSM Reina del Mar

Address: C/ Baleares S/N, 07600 El Arenal, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > El Arenal
Price Range (Based on Average Rates): $
Hotel Class:3 star — HSM Reina del Mar 3*
Number of rooms: 180
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Also Known As:
Reina Del Mar Hotel
Reina Del Mar El Arenal
HSM Reina Del Mar El Arenal, Majorca

157 photos of this hotel

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