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Hotel Don Pepe

Certificate of Excellence
C/ San Cristobal, N0 43, 07600 El Arenal, Majorca, Spain
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1 room 1 guest
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241 Reviews from our TripAdvisor Community

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Traveler rating
    82
    101
    39
    14
    5
See reviews for
8
135
5
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (241)
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    (28)
  • Jun-Aug only
    (154)
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Moscow, Russia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 20, 2015

PLUSES : big clean rooms, good location, good breakfast. MINUSES: Strange rules in the hotel. For example, you are not alowed to go in the swimming suit even if you go from the beach. It's forbidden to bring any glass bottles to the room! The staff on the reception demand 1 euro for printing 2 sheets of paper! They don't... More 

Was this review helpful? Yes
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Dear Customer, We thank you for your comments and we say that out of respect for other clients there are rules to follow. In the hotel reception you can not go without shirts. You can not bring glass bottles into the room because customers have thrown bottles into the street. We feel they have not liked the rules but we... More 

Switzerland
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 10, 2015

Don Pepe has a great location: near the beach (3 mins walk) yet enough far away from the bars and discos so that you have some peace and quiet. But that is about it. The rooms are tiny and dark, some of them don't even have a window. The only window our room had was in the toilet and it... More 

Was this review helpful? Yes
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Dear Customer, we thank you for your comments. Please note that the room that once booked was a promo economic room clearly specifying their characteristics at the time of purchase, if desired other best room in the hotel you can always look to change for a small fee as long as availability. When it comes to cleanliness we inform you... More 

Hastings, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 24, 2015

Great staff, happy and friendly. Cleanliness of hotel is superb. Excellent choice for breakfast. Our only compliant is the bar opens quite late during day so you cant stay on site (if you want to) and grab a coffee. They do have vending machines for cold refreshments. El Arenal itself is very German orinated. Not a downfall if you're German.... More 

Was this review helpful? Yes
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Dear Customer, Thank you very much for taking the time to write your comments, your comments are very important to improve our service, we note and hopefully in a new views can be better between us and assure you that our service will improve with your comment. Thank you very much. More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2015 via mobile

As we paid for a budget hotel, it definitely didn't feel like it. Hotel Don Pepe is set to a high standard, with rooms cleaned daily and the staff being very helpful. Upon arrival we got one "free cocktail" voucher to use during our stay. The hotel has free Wifi, which came in handy at night as we watched movies... More 

Was this review helpful? Yes 4
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Dear Customer, Thank you very much for taking the time to write your comments, your comments are very important to improve our service, and we see that you're a fan of internet and watch TV, we inform you that superior rooms and suites with the latest developments and televison with Internet access where you can best see the movies. You... More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2015

great room, great food, a lot of different type of food. everything was just great! nice location, no kids, quiet. the room was very clean, nice modern room, with street view. easy to get from the airport

Was this review helpful? Yes 2
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Thank you very much for your comment, hope to see you soon among us and offer our services. More 

Newark upon Trent, null, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 4, 2015

good hotel, clean, nice staff, but el arenal is full of Germans who completely destroyed outlook of town- kitsch music, its just like a german nightmare - they leave beach dirty every night if You are non german You will hate this place- its for germans only- there is no point to fight with it- leave this place for Germanninios... More 

Was this review helpful? Yes 1
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Thank you very much for your comment about the hotel, we hope to see you again between us and our staff kindly inform him of beaches and excursions you can take very nice. regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 4, 2015

Hotel fantastic, staff super, very clean, modern hotel...all brill,its just one issue location or maybe more whos entering this locatin..Germans everywhere Germans...and they all act terrible..beach if full of rubish...they dont care...what ever- maybe they used to dirt so it doesnt bother them to throw all their rubish on beach. I do travel a lot and Ive never seen anything... More 

Was this review helpful? Yes 1
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Thank you very much for your comment about the hotel, we hope to see you again between us and our staff kindly inform him of beaches and excursions you can take very nice. Regards More 

Vilnius, Lithuania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

The location is perfect! You can go to the beach or bars, only 5 min going to the bus and you can reach Palma. We stayed for one week. Room was clean and size was ok. The staff was very friendly and helpful! Would definetely recommend!

Was this review helpful? Yes 2
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Thank you very much for your comment about the hotel, we hope to see you again among us. More 

Chester, United Kingdom
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed October 19, 2014

Stayed at this hotel in early September, the area was still very busy. My family used to stay at this hotel many many years ago, when it was called the Saramar! It has been completely modernised since then! And is now an adult only hotel. The room was fresh and modern, with free Wi-Fi! That was definitely a bonus... Bathroom... More 

Was this review helpful? Yes 3
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Dear Customer, we thank you for your comments and hope that the change in the new menus for 2015 are to your liking. Regards. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 19, 2014

We stayed in the don pepe for 5 days . Quick summary review. First impression and check in , wonderful design and decor. Staff efficient and we'll mannered. Cool modern design. This hotel if it had a pool / sauna / gym would easily be worth a 4* rating. The rooms, clean and comfortable . 2 sided balcony in our... More 

Was this review helpful? Yes 2
HDPEPE, Gerente at Hotel Don Pepe, responded to this review

Dear customer, thank you we love your comments and hope to see you again next year. greetings More 

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