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Atlantica Club Sungarden Hotel

Travelers' Choice award winner
46 Kryou Nerou Avenue, Ayia Napa 5344, Cyprus
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Atlantica Club Sungarden Hotel
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Ranked #17 of 106 Hotels in Ayia Napa
A recent review
5 of 5 stars reviewed 3 days ago
Macleo2013 Leicester, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

One of the best hotels I have ever stayed in. Arrived back in England this morning and had to write a review. The staff are so friendly and the food is beautiful. Always plentiful and hot with themed nights. Manager walks around talking to guests and the headman in the restaurant is very friendly and accommodating. I would particularly like... More 

Was this review helpful? Yes
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, we appreciate your excellent comments about our staff and your constructive comments for improvement. Concerning your comments regarding the pool we would like to assure you that we have constant controls on a daily basis internal and external and all results show that the quality of water is 100% ok and we remind regularly our customers to avoid... More 

Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Booked for a wedding which was being held at the hotel Hotel was very nice as a whole on arrival as we arrived late at night the fridge was filled with snacks and drinks We stayed in a junior suite which was nice as a large balcony but very dated ! Even had a kitchen in there which when booked... More 

Was this review helpful? Yes 2
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, thank you for taking the time to write a review and for the constructive comments. Concerning your comments about the 'A la Carte we are very much surprised as so far we had excellent comments about the quality of food and service. Regarding entertainment it is always very difficult to entertain different nationalities and ages mainly to the... More 

Staffordshire, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from 11 nights stay, it has been a brilliant holiday with my husband and my 4 year old Joshua, who really has enjoyed the entertainment team. Dizzy Dom is fantastic and so are all the other team members, Princess Sarah, Queen B, and Kate from Kids club, who really made a big fuss of him. Full... More 

Was this review helpful? Yes 4
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, thank you very much for taking the time to review our hotel. It is our pleasure that you enjoyed your holidays with your family. We recognise the issue with the sun beds and both management and staff are doing their best to minimise the problem however in the peak season is more difficult to control. We are looking... More 

Manchester, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 3rd visit to this hotel however we didn't enjoy our stay as much as our previous stays. We stayed in a Garden View suite which we love as they are a great location, the room was great as always the only niggle was that the dividing door that separates the double bed area from the single bed... More 

Was this review helpful? Yes
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, we are really grateful for returning to visit our hotel and thank you for your comments. We take into consideration your comments and we promise you our best service for your future visits. Further, please note every winter we have plans for renovations. In order to keep our standards high and coming winter we are stepping in the... More 

Stavanger, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed a week here, first week in June. The first vacation we have been on where the whole family agreed that we could definitely return here. Hotel is well run with fantastic staff. Food was varied and fresh and always something that appealed. Live cooking was a nice touch and the Al a carte was awesome. Kids entertainment ends... More 

Was this review helpful? Yes 1
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, we appreciate it that you took the time to review our hotel. Our aim is to offer excellent holidays to our customers throughout the whole holiday experience. It is our pleasure that you enjoyed your family holidays and your expectations were met in all aspects. Looking forward to welcome you again. Best regards The Atlantica SunGarden Team More 

London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our second visit and we enjoyed our holiday just as much this time. We booked a twin room but was given a family room with a double bed and 2 smaller sofa beds. The only bed made up was the double and my 16 year old did not looked impressed with sharing a bed with mum. I asked... More 

Was this review helpful? Yes 1
Boras, Sweden
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Standard was great and even service. Fantastic Nissi beach is only like 100m from hotel. Food was god and its best if you can go there with all inclusive. For kids its amazing place with the biggest pool i ever seen. We stay in poolaccess rom and i really recommend that.

Was this review helpful? Yes 1
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, we are thankful that you took the time to review our hotel. We are really happy that you enjoyed your holidays to the maximum. Looking forward to welcome you again at Atlantica SunGarden Hotel. Best regards The Atlantica SunGarden Team More 

Kingston-upon-Hull, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

stayed in this hotel back in june,combined with family and friends for a wedding.beauitful location and prefect views from our rooms.the hotel staff are amazing,no nightlife in the hotel apart for the kids shows the food is average and the rooms need updating not a 4 star hotel for me.sorry, but i wiil not be returning to this hotel.but i... More 

Was this review helpful? Yes
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, we are grateful for taking some of your time to review our hotel and sorry for not meeting your expectations to the maximum. The need to update the rooms is recognized therefore full room renovations are planned coming winter. In addition last winter we renovated the restaurants, the bar, lobby, veranda, elevators etc. Regarding the entertainment the program... More 

Abingdon, United Kingdom
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I choose the hotel for our wedding and we couldn't have asked for a better or stunning location. We were married in a lovely looking gazebo with gorgeous views overlooking the sea. The Thomson wedding coordinator was amazing as were the hotel staff. There is something available at dinner for even the pickiest of person. I am... More 

Was this review helpful? Yes
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, thank you for taking the time to give us your feedback regarding your holidays with us. It is our pleasure that you enjoyed your special day here with us and your expectations were met. Looking forward to welcome you again at SunGarden hotel. Best regards The Atlantica SunGarden Team More 

Yorkshire
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in June 2015 for two weeks. My daughter got married at the hotel during our stay. The hotel is in a lovely position overlooking the swimming pool and the sea. It is far enough out of the centre to be secluded but within walking distance if you want some nightlife (about ten minutes walk) the... More 

Was this review helpful? Yes
management916, General Manager at Atlantica Club Sungarden Hotel, responded to this review

Dear Guests, we would like to thank you for writing your holiday experience with us. We are really happy to listen that your expectations were met and the whole family enjoyed the wedding of your daughter which we recognize and treat each wedding as unique. Our aim is exactly what you said to offer personal treatment to each and every... More 

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