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Napa Plaza Hotel

Travelers' Choice award winner
PO Box 30305, Ayia Napa 5343, Cyprus
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1 room 1 guest
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1,238 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, England, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Napa Plaza 14th-23rd August 2015, great hotel ! Clean, friendly staff, tasty food and location is ideal for all local bars, shops and restaurants. The pool area is beautifully laid out and is very chilled in the day (house/dance music starts around 5pm!) and the pool is clean and well maintained. We would stay again! P.s... More 

Was this review helpful? Yes
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dear DCrowe_13, First of all let us thank you for choosing Napa Plaza Hotel for your stay in Cyprus and for taking the time to express your thoughts and concerns.. We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back in the near future. See you again... More 

Nicosia, Cyprus
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everything we experienced was 1st class. The hotel itself was impeccable; very clean and modern. We initially had two fabulous deluxe inland view rooms next door to each other, but were offered an amazing upgrade to a deluxe pool view rooms. We could not have wished for better! The staff were incredibly hard-working, even in the intense heat of every... More 

Was this review helpful? Yes
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dear Stavri A, Thank you for taking the time to write this wonderful review, we greatly appreciate your encouraging feedback - we hope to see you again soon! Regards Vera Kosma Marketing Executive More 

Castleford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great place to stay..in the middle of everything but so quiet in rooms.fantastic food...the Italian restaurant was fantastic and part of our all inclusive...carvery night buffet amazing...the staff go all out to make you feel like a v.I.p...maid service every day...spotlessly clean...mood lighting...Bean bags, beds to relax day and evening....absolutely loved it..will definitely go back...would recommend to anyone looking for... More 

Was this review helpful? Yes 1
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dear newyork1965, Thank you for taking the time to write this encouraging feedback. Our staff tries their upmost to meet and exceed our guests expectations and we are glad that you have experienced this. We look forward to sharing some more fun and memorable times again in the future. Regards Vera Kosma Marketing Executive More 

Beirut, Lebanon
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is one of the 3 stars hotel that you can rate as 5. The location is a step away from the clubs square and right on the restaurants street. The staff are very friendly, i salute vera and andry who were very helpful and sharing their nice smile with us. The rooms are nice and clean, the safe box... More 

Was this review helpful? Yes
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dear rabih a, Thank you for taking the time to write this encouraging feedback. Our staff tries their upmost to meet and exceed our guests expectations and we are glad that you have experienced this. We look forward to sharing some more fun and memorable times again in the future Best Regards Vera Kosma Marketing Executive More 

Ayia Napa, Cyprus
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

What a great hotel, fantastic staff, very clean, excellent pool, food out of this world!!! This hotel can whithout a doubt be classified as one of the best hotels in Cyprus. A huge plus is their pool area- a luxurious relaxing experience. An amazing choice for your holidays! would definitely stay again!!

Was this review helpful? Yes
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dear VeraKosma, Thank you for your wonderful review and comments following your stay with us. We are honored to hear that our staff lived up to your expectations and we look forward to welcoming you back to our hotel. Regards Vera Kosma Marketing Executive More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I would rate this a 5star hotel ,fabulous breakfast buffet,very accommodating staff to all our needs ,the pool area was clean with plenty of sun beds ,various bars depending on your mood we loved the chill out arear sushi bar ,the chicken skewers Realy good portion tasted amazing thank you so much for looking after us and if you want... More 

Was this review helpful? Yes
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dear Sharon V, Thank you for taking the time to write a review. We are truly delighted to hear that you had enjoyed your overall stay with us and were pleased with the service and facilities available at the hotel. Thank you for recommending us on Trip Advisor and we look forward to welcoming you back in a not too... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend and I spent a week here from 8th-15th August. We booked a deluxe room with balcony and pool view, on a b&b basis. On arrival, we were greeted by a very friendly receptionist, Katherine, I believe was her name. On arrival to the room, we realised that although we had a pool view, it was more or less... More 

Was this review helpful? Yes 1
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dera Snowy1987, First of all let us thank you for choosing Napa Plaza Hotel for your stay in Cyprus and for taking the time to express your thoughts and concerns.. Your review made us really proud, it is always a pleasure to read how our guests lived the Napa Plaza experience to its fullest, so thank you for taking the... More 

Limassol, Cyprus
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel in the center of Ayia Napa. Requested to change our room cause was freshly painted and smell was bad. They found a solution for us! Even though is in the city center we had lovely 3 days of resting and relaxing!!! Stayed for three nights August 2014!

Was this review helpful? Yes
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dera M1ke33, Thank you for taking the time to write this wonderful review, we greatly appreciate your encouraging feedback - we hope to see you again soon! Regards Vera Kosma Marketing Executive More 

Liverpool, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just got back from a 2 week stay here. Napa Plaza lived up to its brilliant reputation; so chilled and relaxed. The hotel is spotless and the rooms are thoroughly cleaned on a daily basis. It is in a prime location; the square is a 2 minute walk away, with lots of bars and restaurants close by for... More 

Was this review helpful? Yes 1
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dera Lillie73, We thank you for the wonderful comments on how relaxing and peaceful our hotel is. This is just one of the many goals we try to achieve for our valued guests and we are pleased to read that you have departed with these thoughts. See you again soon! Regards Vera Kosma Marketing Executive More 

Southwell, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here a while ago with my sister for a week. It was amazing, the staff were very helpful and because it was a no kids hotel, it made for a very peaceful time!! Loved the free Aqua Aerobics in the pool as well as the free watermelon served afterwards!!! :) The food was very impressive and as we... More 

Was this review helpful? Yes
NapaPlaza1, Guest Relations Manager at Napa Plaza Hotel, responded to this review

Dear Sunshine_Sarah27, We thank you for the wonderful comments on how relaxing and peaceful our hotel is. This is just one of the many goals we try to achieve for our valued guests and we are pleased to read that you have departed with these thoughts. See you again soon! Regards Vera Kosma Marketing Executive More 

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