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Bella Napa Bay Hotel

47 Kriou Nerou Str, Ayia Napa CY5341, Cyprus
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Bella Napa Bay Hotel
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Ranked #62 of 103 Hotels in Ayia Napa
A recent review
5 of 5 stars reviewed 1 week ago
nmvb90 London, United Kingdom
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294 reviews from our community

Traveler rating
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    52
    31
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68
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1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Firstly, I would like to apologize that this review has taken me a while to write (I stayed at Bella Napa in July 2014). My boyfriend and I came to this hotel as the location was perfect for us, but we were a little concerned after reading the reviews. On our first night we were shown to our room immediately,... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2015

Food was lovley different choices each day... room was really nice with plasma tv and excellent sea view.. pool area very relaxing and nice to spend your afternoons listening to music.. all staff really nice... apart from 1 who didnt like you having too many drinks and was very rude and impatient half of the the time and may i... More 

Was this review helpful? Yes 2
Stockholm, Sweden
Top Contributor
55 reviews 55 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed December 4, 2014

The hotel is old and really need a renovation. The rooms are small and old and should need renovation. The TV is small and thick with only four channels. There is no minibar or safe box in the room. The hotel have very low security. They still use old regular key that you leave in the reception when leaving the... More 

Was this review helpful? Yes 1
Birkirkara, Malta
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 3, 2014

Truly loved this hotel, just got back and cant find fault with anything!!! The breakfast was very varied and fresh, the rooms were spacious and so clean and very cosy. Loved the 42 inch tv!!! What I expect from a hotel is a clean bathroom and a lovely bed!! Bed was firm and comfortable, sheets pristine white, Yes the towels... More 

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Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this review

Dear Valued Client Thank you for taking the time to leave your review with TripAdvisor. We appreciate very much your elaboration of your enjoyable stay at our hotel and your wonderful comments about our services and staff. We are always keen in welcoming such positive clients back to our hotel and we look forward to seeing you very soon. Kind... More 

Paphos, Cyprus
Top Contributor
54 reviews 54 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 28, 2014

The deal we got for this hotel for 2 nights with late rooms.com was better than the hotel could offer us direct, and at €62 per night seemed good value. The hotel was well presented, very efficient staff, clean and well maintained, It was in a very good position near a nice beach, and a nice pool area. Only 2... More 

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Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this review

Dear Valued Client Thank you for taking the time to leave your reviews with TripAdvisor and we thank you also for your very kind comments about the hotel in general, our services and staff. We have also noted your recommendations for improvement and we shall certainly take all into consideration, particularly your comments with regards to the breakfast and the... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 26, 2014

Holiday in October 3rd week Seem to be closing things down Pool bar open 1 hour in morning and 1 hour in afternoon not what it says in the room directory Still here at the moment will write a better review when we get home Food is nice if you like chicken or pork but not every night was told... More 

Was this review helpful? Yes 2
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this review

Dear Valued Client Thank you for taking the time to leave your comments with TripAdvisor with regards to your stay with us, and we are sorry to hear that you believe that our hotel was winding down to closing and that there was not enough variety to the menus. We had not received any such complaints through your representative and... More 

Cambridge
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 25, 2014 via mobile

We have now stayed at the Bella Napa over 20 times and the fact that a lot of the staff are still there from our first visit in 1989 is a big draw for us. We have seen some changes (a huge influx of Russian guests and the introduction of all inclusive) but the welcome and care has remained the... More 

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Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this review

Dear Most Valued Repeater Client It is our pleasure to welcome back year by year our much valued repeater clients such as yourselves, and as you know and have stated, both staff and management make every effort with pleasure to keep our clients content. We think it important that clients spend their holidays in an environment as if it was... More 

Lancaster, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 3, 2014

We have visited the Bella Napa many times so feel qualified to speak about it. We visit because it offers what we enjoy, very friendly staff peace and quiet a nice pool and bar. Close to a good beach and within walking distance of amenities The hotel is showing it's age but it has started to upgrade it's rooms which... More 

Was this review helpful? Yes 1
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this review

Dear Valued Client It's such a pleasure hearing such good comments from our loyal repeater clients, and we are so happy that you have such a happy and relaxing holiday. We have noted your comments that our hotel requires a little updating and this is something we have in mind and we shall be doing some renovations this coming winter.... More 

United Kingdom
1 review
5 of 5 stars Reviewed October 3, 2014

Well what a lovely hotel! We stayed here for 2 weeks and it is a nice, clean, tidy hotel with very friendly staff at all levels, nothing is too much trouble. Well worthy of it's 3 star rating. It's about a 15 -20 minute walk into the centre of Ayia Napa, we found the bus was 1.50 euros and a... More 

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Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this review

Dear Valued Clients Thank you very much for taking the time to leave such wonderful and kind comments and many thanks also for giving our hotel top rating. It's always a pleasure to welcome back our repeater clients year after year, knowing that they feel at home here at the Bella Napa Hotel within familiar surroundings and amongst friendly faces.... More 

1 review
4 of 5 stars Reviewed September 29, 2014

We have just returned after spending eight very nice days at the Bella Napa.The hotel is located on the cliff-side with excellent views of the coast, It's a short walk from the town centre, but does have a a bit of a hill to climb on your way back. The staff are well trained, friendly, and very helpful. We stayed... More 

Was this review helpful? Yes
Bellanapa, General Manager at Bella Napa Bay Hotel, responded to this review

Dear Valued Client We thank you for taking the time to leave your reviews with TripAdvisor and for rating us highly. We particularly thank you and appreciate very much your kind comments about the hotel in general, the staff, service and facilities and we feel very glad that you and your family had an enjoyable time with us. We look... More 

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