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Smartline Napa Tsokkos Hotel

Nissi Avenue 65, Ayia Napa 5330, Cyprus (Formerly Tsokkos Napa Hotel)
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1 room 1 adult
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Smartline Napa Tsokkos Hotel
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52 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2015 via mobile

So friendly and kind to everyone foods are amazing the view is perfect especially in the night time..also it's a quiet place to relax..The bedrooms are very nice and clean.The place is very near to all the bakeries, souvenir shops,coffee and ice cream shops.Also a great advantage is the fun fair opposite it's literally 2 minutes away you just cross... More 

Helpful?
1 Thank alicia c
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 1, 2015 via mobile

Russians. Russians everywhere. Strutting around thinking they're better than everyone else. Incapable of queuing. Pushing in the food queue. Leaning over you. Food is average. Had worse but had better. Staff quite friendly and helpful. Room cleaned daily. Comfortable beds. Good air con. Close to kiosk and bars/restaurants.

Helpful?
3 Thank MartyT95
Bolton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 9, 2015

Stayed here with my teenage daughter on the 22jul15. What a great hotel, amazing location, just round the corner from everything. Lots of nice restaurants. 10 minutes to the beach, whilst nissi beach about 20-30minutes walk. Everyone works so hard and are so friendly, The hotel was spotlessly clean, maid was in our rooms everyday. Also the pool was quiet... More 

Helpful?
1 Thank lindsay r
Chongqing, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015 via mobile

Well if you want to stay somewhere a bit smaller than those giant hotels, if what you're looking for is some peace this is the right place even though it sits right in the middle of Agia Napa 10 minutes away from the heart of the city! Being close to beaches and everywhere i think i Defo will stay here... More 

Helpful?
2 Thank Dilara-Hacioglu
Chesterfield, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed July 21, 2015

Currently work for a travel agents and it's safe to say i wasn't happy with the hotel. The good points: The location is great! You simply cannot moan as you are close to everything! You have the nightlife 5 minutes walk away your close to bars and restaurants, the fair is across the road. You have McDonalds near by (which... More 

Helpful?
5 Thank Emily C
orthodoxou, Manager at Smartline Napa Tsokkos Hotel, responded to this review

Dear Mrs Emily C, thank you for your comment on Trip Advisor. It is with great disappointment to read that you had all these negative feelings for the hotel. We wish to knew all the above during your accommodation with us in order to solve all the problems occurred. Your points were taken into consideration for general improvement. Firstly regarding... More 

Gateshead, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 18, 2015 via mobile

Just returned from napa tsokkos & i honestly haven't got 1 bad word to say. Rooms are lovely & clean, maid was in everyday, atmosphere is amazing, staff are very friendly & always up for a laugh. Great location not to far from the strip about a 3 minute walk, shops are right outside hotel. Will definitely be returning to... More 

Helpful?
3 Thank paige m
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 16, 2015 via mobile

One of the best holidays we've been on. Not to close and not to far from the strip. Bars night clubs fair ground and beautiful nissi beach. Loads to do right on the doorstep. Hotel clean and looks newly refurbished, spot on. The food was excellent and the staff where tremendous. Thanks again for a wonderful holiday. If the owners... More 

Helpful?
4 Thank Brian E
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 1, 2015 via mobile

Loved our stay here. Everything was really clean and we loved the way the maid folded our pyjamas under our pillow. The food was really good and there was plenty of choice with a different selection on each night. Would definitely recommend it to a friend and stay there again.

Helpful?
3 Thank Rosie H
blackburn lancs
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 27, 2015

lovely rooms thats is about all you can say is good apart from the staff of goergi and wicky pool was never cleaned all week had green scum on the sides have been all inclusive for over 10 years never eat at the hotel as food was horrid all the english quests were same as us we all had to... More 

Helpful?
2 Thank taffBlackburnLancs
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 5, 2015

Have had a great stay at hotel have been going to napa for 25yrs this is a very good hotel clean rooms and beds so comfy staff all very freindly reception staff very helpful . night watch man limited english but he understood fine if you make effort to communicate , andreas the manager lovley always asking if everything ok... More 

Helpful?
6 Thank a_deignon
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