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Smartline Napa Tsokkos Hotel

Nissi Avenue 65, Ayia Napa 5330, Cyprus (Formerly Tsokkos Napa Hotel)
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1 room 1 guest
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Smartline Napa Tsokkos Hotel
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45 Reviews from our TripAdvisor Community

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Traveler rating
    21
    18
    1
    4
    1
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4
12
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bolton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with my teenage daughter on the 22jul15. What a great hotel, amazing location, just round the corner from everything. Lots of nice restaurants. 10 minutes to the beach, whilst nissi beach about 20-30minutes walk. Everyone works so hard and are so friendly, The hotel was spotlessly clean, maid was in our rooms everyday. Also the pool was quiet... More 

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Chongqing, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 22, 2015

Well if you want to stay somewhere a bit smaller than those giant hotels, if what you're looking for is some peace this is the right place even though it sits right in the middle of Agia Napa 10 minutes away from the heart of the city! Being close to beaches and everywhere i think i Defo will stay here... More 

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Chesterfield, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 21, 2015

Currently work for a travel agents and it's safe to say i wasn't happy with the hotel. The good points: The location is great! You simply cannot moan as you are close to everything! You have the nightlife 5 minutes walk away your close to bars and restaurants, the fair is across the road. You have McDonalds near by (which... More 

Was this review helpful? Yes 3
orthodoxou, Manager at Smartline Napa Tsokkos Hotel, responded to this review

Dear Mrs Emily C, thank you for your comment on Trip Advisor. It is with great disappointment to read that you had all these negative feelings for the hotel. We wish to knew all the above during your accommodation with us in order to solve all the problems occurred. Your points were taken into consideration for general improvement. Firstly regarding... More 

Gateshead, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 18, 2015

Just returned from napa tsokkos & i honestly haven't got 1 bad word to say. Rooms are lovely & clean, maid was in everyday, atmosphere is amazing, staff are very friendly & always up for a laugh. Great location not to far from the strip about a 3 minute walk, shops are right outside hotel. Will definitely be returning to... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 16, 2015

One of the best holidays we've been on. Not to close and not to far from the strip. Bars night clubs fair ground and beautiful nissi beach. Loads to do right on the doorstep. Hotel clean and looks newly refurbished, spot on. The food was excellent and the staff where tremendous. Thanks again for a wonderful holiday. If the owners... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 1, 2015

Loved our stay here. Everything was really clean and we loved the way the maid folded our pyjamas under our pillow. The food was really good and there was plenty of choice with a different selection on each night. Would definitely recommend it to a friend and stay there again.

Was this review helpful? Yes 2
blackburn lancs
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 27, 2015

lovely rooms thats is about all you can say is good apart from the staff of goergi and wicky pool was never cleaned all week had green scum on the sides have been all inclusive for over 10 years never eat at the hotel as food was horrid all the english quests were same as us we all had to... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 5, 2015

Have had a great stay at hotel have been going to napa for 25yrs this is a very good hotel clean rooms and beds so comfy staff all very freindly reception staff very helpful . night watch man limited english but he understood fine if you make effort to communicate , andreas the manager lovley always asking if everything ok... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Cant complain about my 2 week stay at the Tsokkos Napa Hotel. we found check in very easy not problem was to much for the staff in the hotel. The hotel is very clean and well looked after our room was clean tidy and very madden. we have eaten in the hotel most night and found the food to be... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 19, 2015

We arrived 10th May and were given then to be told it was double booked we were given a double room facing pool better than we were offered at first,food was ok if you like chicken and also variety not that great.Bar service not great God help them when it's busy atmosphere round poolside rubbish and bar staff hardly spoke... More 

Was this review helpful? Yes 4
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