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Napa Mermaid Hotel and Suites

Travelers' Choice award winner
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45 Kryou Nerou, Ayia Napa 5344, Cyprus
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1 room 1 adult
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Napa Mermaid Hotel and Suites
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1,077 Reviews from our TripAdvisor Community

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London
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 2, 2010

Definitely one of the best if not the best hotel in Ayia Napa. We partied all night in town and slept in absolute comfort. It is a little out of the way but if you're not lazy then it's a 15-20 mins walk to the main strip. Very nice hotel and lovely views.

Helpful?
1 Thank Nats29
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your comments following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the near future. The Management More 

London, England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 2, 2010

First and foremost to distinguish this review from others I just wanted to say we had exceptional service from Ivan who is the hotel's best asset as first impressions are always most important. He was the first person we met as we entered into the lobby. He's professional, outgoing, friendly and clearly has pride and respect for his job. Living... More 

Helpful?
1 Thank worldtraveler7878
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your wonderful review following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back for your next anniversary. The Management More 

Birmingham,
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 31, 2010

Stayed at napa mermaid again for the 3rd time, staff was as always very friendly and efficient. We have been on B&B board the last 2 visits to napa mermaid, this time we went half board, the food choice on the evenings were themed each night and was outstanding, The amount of choice that was on offer was very good... More 

Helpful?
Thank cawalton71
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your comments following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the near future. The Management More 

Uk
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 29, 2010

NAPA MERMAID It looks as if a great deal of design thought and expense has gone into refurbishing the extensive public areas downstairs but insufficient thought and care into refurbishing the standard bedrooms. Good points: Really excellent service and food. All staff smiling and very helpful. Very good breakfast– excellent croissants - but why not fresh orange juice instead of... More 

Helpful?
Thank Pat3204Uk
Yorkshire
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 29, 2010

Brilliant Hotel, food okay apart from the fish night, no meat option at all, even the children's pizza was tuna:-( so that night I went hungry! With the other themed nights, there were always fish and meat options. Other than that little blip, the holiday was lovely. We go to Eastern Cyprus every year at least twice a year, but... More 

Helpful?
1 Thank ChrissyUK
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your review following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back soon. The Management. More 

durham
1 review
5 of 5 stars Reviewed May 28, 2010

we picked this hotel from previous reviews and we were not disappointed we arrived after 10 pm so missed dinner however we were given voucher for lunch the day we travelled home .the food was lovely especially the asian night the bus outside the hotel took you to nissi beach one way protarus the other both worth avisit .also visited... More 

Helpful?
Thank malDurham
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your kind comments following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the near future.....to enjoy more theme nights. The Management More 

Bolton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 25, 2010

We arrived at the napa mermaid in the early hours, was greeted by a very nice man on the reception desk and was told we had been upgraded to a junior suite which we were very happy with, we had originally booked a executive bungalow so we were very impressed, it had views over the pool, sea & harbour, we... More 

Helpful?
2 Thank GillOlive
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your very kind comments following your stay with us at the Napa Mermaid Hotel & Suites, we are honoured. We look forward to welcoming you back next year. The Management More 

Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2010

When you want a hotel to have a real holiday you have to book Napa Mermaid. Everything is perfect. The staff makes that you feel good, they do everything for you. The management also take care of the guests. We had booked for breakfast and dinner. The food is very good, very ranging. The standard rooms are a little bit... More 

Helpful?
1 Thank Bonoco
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your great review and wonderful comments following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the very near future. The Management More 

North Weald, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 15, 2010

After reading the reviews on Trip Advisor we were expecting good things and we were not disappointed. The hotel was exceptionally clean and all of the staff were very friendly. We was on a half board basis and the both the breakfast and evening meal were excellent with lots of choice. The beach was 2 mins away across the road... More 

Helpful?
1 Thank Wrighty1973
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your comments following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the near future. The Management More 

Bucharest, Romania
Level Contributor
89 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 14, 2010

Napa Mermaid impressed us through the lobby/bar/pool area which were very modern and elegant. The staff was very friendly as well. One thing I would have liked was if the hotel was located right on the ocean but it was no big deal - 2 minutes walk to the beach, just crossing the road in front of the hotel. The... More 

Helpful?
1 Thank acostin76
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your comments following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the near future. The Management. More 

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