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Napa Mermaid Hotel and Suites

Travelers' Choice award winner
45 Kryou Nerou, Ayia Napa 5344, Cyprus
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Best prices for: 1 room 1 guest
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Napa Mermaid Hotel and Suites
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Napa Mermaid Hotel and Suites
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891 reviews from our community

Traveler rating
    687
    160
    37
    4
    3
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126
551
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Napa Mermaid Hotel and Suites
See the most recent reviews
Nottingham, United Kingdom
Top Contributor
53 reviews 53 reviews
42 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 28, 2015

We stayed for a couple of nights in Feb 2015. We arrived by car, and it's on the east side of the town, which I think appears the better side of town. The lady at reception was most helpful, and gave us a room on the 4th floor looking west - good for sunsets. The room was great. Slippers, robes... More 

Was this review helpful? Yes 3
Stromness, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 20, 2015

We arrived for a two night stay on 16th February. Drove up from Mandria, Paphos and arrived early but no problem for the Hotel. Check in - Lovely greeting by the receptionist, I apologised for being too early (1230) but it wasn't a problem. Just name needed and fill out usual paperwork - best of the lot we were upgraded... More 

Was this review helpful? Yes 2
Jerusalem
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 19, 2015

I decided to run away for a three day visit to Cyprus. Everything about this hotel was lovely. From the choice of either a hot pink pair of slippers or a chocolate colored pair of slippers, to thick soft towels available and changed daily, and loaned to guests at lovely indoor pool (there is outdoor pool). Staff was very attentive... More 

Was this review helpful? Yes 4
Nicosia District, Cyprus
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

An ideal destination for enjoyable, relaxing holidays. The staff is very helpful, polite and ready to help anytime. It is spotless, renovated and luxurious. The beach with crystal clear waters is only 2 minutes walking. I would definitely go again.

Was this review helpful? Yes 3
Glasgow, Scotland, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 10, 2015

Stayed with my husband for one night, the hotel was lovely, very clean, modern and trendy. Food was delicious. Only strange thing was the window from the room into the bathroom lol. But other than that, loved it!

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 2, 2015

Excellent hotel, magnificent room, very clean and trendy. The staff was good, the food was tasty, the beach close so you can hear the sea. You can walk around the village and find lots of restaurants and good nightlife.

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2015 via mobile

Staying here was a surprise when visiting my boyfriend on his work placement in Cyprus. We only had a few weeks together but I am so glad that one of them was spent here!! We were half board and the food was great, pool and bar time was lovely relaxing and everything you could want. We were in a junior... More 

Was this review helpful? Yes 6
London, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2015

Visited the island for the first time last summer with my fiance and stayed in this truly amazing hotel. the rooms are spotless and the staff are super friendly and helpful. One of the best experiences we had we are definitely going back again! Recommend this to anyone who would like to have a nice holiday in a superb hotel... More 

Was this review helpful? Yes 3
London, United Kingdom
Top Contributor
237 reviews 237 reviews
163 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed January 16, 2015

I booked exacting the hotel to be empty, and the services and quality correspondingly lacklustre. I was pleasantly surprised to find the hotel empty, but everything seemed well staff, and the staff were all pretty friendly. Breakfast had everything you could ask for (and no queues), and the indoor pool was warm, and empty. The room was a little on... More 

Was this review helpful? Yes 1
Israel
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

Really enjoyed my stay at this hotel and would definitely recommend it but note the below: Pros: - Lovely room (would definitely say spend the extra for a sea view), good size and modern - FANTASTIC front desk and restaurant staff, really excellent, professional, friendly, attentive. - Very good facilities, spa area, hairdresser (she was fantastic!!!), and things like wifi... More 

Was this review helpful? Yes 3
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