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All 102 Ayia Napa hotels

Napa Mermaid Hotel and Suites

4.0 of 5 Hotel   |   45 Kryou Nerou, Ayia Napa 5344, Cyprus
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Ranked #3 of 102 hotels in Ayia Napa
A recent review
5 of 5 stars reviewed 2 days ago
lucy p Norwich, United Kingdom
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758 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Mermaid Hotel last week (15th April) and the whole experience was fantastic. Friendly staff, great pool drinks service, food was excellent although we only had food from menu not buffet. Rooms are beautiful and very clean.

Review collected in partnership with Bookcyprus.com

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cyprus
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel great service and management . The hotel was just renovated with very nice stylish rooms . Staff is very friendly and helpful , the location its very convenient since is just few meters from the beach and very close to all other amenities. Great cocktails at the pool bar!!!

Was this review helpful? Yes 2
Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We are staying here on the Easter weekend, 2014, and the weather is perfect. Our room is top notch, very modern, with an amazing view of the sea. Our supper last night was very good, with many choices for carnivores and vegetarians, and the breakfast this morning had everything you could possibly want, all in a clean and modern setting.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had our wedding here and the after party as well, it is one of the most beautiful places we could have had the wedding in Cyprus, we had a gorgeous view on the outside terrace, all the privacy we needed, and the best part was the overall planning and help we received from the Manager, George and another department... More

Was this review helpful? Yes 1
Espoo, Finland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Definitely would recommend this hotel, especially to book a Junior suite! Though the hotel was everything we would expect from a 4+ hotel (or more) the Agia Napa village itself has changed too much to our liking. We travelled june 2013 and it was our third trip (travelled earlier 2006 and 2007) and much has changed. Village does not seem... More

Was this review helpful? Yes 3
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2014

By far one of the best hotels I've stayed in. Stayed here in September for a week bed and breakfast, could not fault the food plenty to chose from excellent english breakfast. The pool area is beautifully designed with comfortable beds to sunbathe on with complementary clean pool towels everyday. perfect location location only a short walk down the road... More

Was this review helpful? Yes 4
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your review and kind comments. We are pleased to hear that you enjoyed your stay with us and especially the food, and we look forward to welcoming you back soon. More

Thirsk
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 29, 2013

Stayed here in the summer and have finally got round to putting on a review. 70s hotel which has been refurbished and modernised. Reception, bar, pool, restaurants etc are now comtemporary and well finished off but sadly that's where it ends. We walked through our bedroom door (or should I say squeezed) to be seriously disappointed. The professional photos do... More

Was this review helpful? Yes 3
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your kind review. We assure you that we have noted all your comments and suggestions and we shall take appropriate action where necessary. We are pleased to inform you that we are currently carrying out a full renovation of our Health Club and we have also started renovations in a number of our standard rooms. More

Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 23, 2013

Just a one night taster. Good quality rooms, up to date but a separate shower would have been preferred. Very nice setting with reasonable views from the side, yes we could see the sea. The ambiance around the lobby was excellent and pool area great. Just a short walk over the road and you are on the beach and walking... More

Was this review helpful? Yes 2
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your review and kind comments. We are pleased to hear that you enjoyed your stay with us and especially the food, and we look forward to welcoming you back soon. More

Satu Mare, Romania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2013

we stayed one week at napa mermaid i can only give you one advise dont look further for other hotels THIS IS THE PLACE TO GO !!!!! staff is great and smiling and verry helpfull, rooms are great food is the best ,lots of choices and never the same ! i gain few kilo's in this week beach is just... More

Was this review helpful? Yes 3
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your excellent review. We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back, hopefully next year. More

uk
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed November 12, 2013

Cannot fault this lovely hotel. Staff very friendly. Location is very good. Just across the road from beach. About a ten minute walk,into main centre so nice and quiet . We stayed in an executive bungalow. Very spacious. Lovely large patio,area overlooking pool. We stayed in November and many restaurants and hotels are now shut down for the winter. We... More

Was this review helpful? Yes 2
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your wonderful review and we look forward to welcoming you back in the near future. More

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Additional Information about Napa Mermaid Hotel and Suites

Also Known As:
Napa Mermaid Hotel Ayia Napa
Napa Mermaid
Hotel Napa Mermaid
Napa Mermaid Hotel
Address: 45 Kryou Nerou, Ayia Napa 5344, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Ayia Napa
#3 Romantic Hotel in Ayia Napa
#5 Family Hotel in Ayia Napa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Napa Mermaid Hotel and Suites 4*
Official Description (provided by the hotel):
One of the most beautiful hotels in Ayia Napa, the multi awarded, freshly rebuilt Napa Mermaid Hotel & Suites in Ayia Napa - Cyprus, with deluxe services and facilities lies on the most privileged location of the cosmopolitan resort of Ayia Napa. Its superb location allows the holiday maker to be a few minutes away from the resort centre and yet right across the serene crystal waters and sandy beach of Grecian Bay and only a stone's throw away from the town center. The Napa Mermaid Hotel and Suites is ideal for Weddings, Holidays, Honeymoons or just a perfect rest in Ayia Napa, Cyprus. Local to all the facilities, Napa Mermaid Hotel and Suites is ideally located with breath taking views of the Mediterranean Sea. The Napa Mermaid Hotel & Suites is a stylish contemporary hotel entirely redesigned to create a fabulous holiday setting. This sanctuary of relaxation and comfort is accompanied by the unparalleled reputation for excellence and friendliness that the hotel is known for. Simple in its modern, innovative design and state of the art facilities the Napa Mermaid Hotel & Suites is a unique hotel that welcomes you to experience unforgettable holidays of relaxation and comfort surrounded by traditional Cypriot hospitality of the highest order. ... more   less 
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