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All 102 Ayia Napa hotels

Napa Mermaid Hotel and Suites

4.0 of 5 Hotel   |   45 Kryou Nerou, Ayia Napa 5344, Cyprus
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Napa Mermaid Hotel and Suites
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Ranked #5 of 102 Hotels in Ayia Napa
A recent review
5 of 5 stars reviewed 6 days ago
carolinea1635 Colchester, United Kingdom
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819 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
Colchester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just home from a fabulous stay at the "Napa Mermaid". Hotel was perfect in every way...from the wonderful staff on reception (who addressed us by name every time we walked by reception) to the first class pool facilities and attendants. Breakfast was superb as was the menu and food at lunchtime. A few restaurants within easy walking distance and only... More

Was this review helpful? Yes 4
australia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I had high hopes for this hotel but i have rarely come across a group of staff who were just so miserable in general. It started at breakfast , the staff did not want to be there , they seem to forget people are on holiday and they have to mirror the customers they have but by gosh, never saw... More

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Kiev, Ukraine
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel I doesn't have a private beach like some of other 4 stars hotel, but the beach is really not far. And that part of beach is really beautiful and clean, and very safe for kid to play. Center is also very near, you can either go by bus or on foot. Food in hotel was super. The only... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Napa Mermaid for 4 days whilst staying in Ayia Napa for a friends wedding. We didn't really think Ayia Napa would be our thing and so planned to stay only 4 days and then move on to a more rural part of Cyprus....but I have to say I would have been happy to stay longer at... More

Was this review helpful? Yes 3
Norfollk
Contributor
12 reviews 12 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second time at this fantastic hotel. We had a taxi transfer from the airport which was great. Last time we stayed here we were upgraded to a bungalow room. We loved it so much we booked the same room for this stay. Upon arrival they informed us that they had upgraded us to suite!! Could not believe... More

Was this review helpful? Yes 5
Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came with another 3 friends for 4 nights. The staff are exceptionally kind and the hotel is clean and in very good shape. Breakfast and dinners are both very good as well, amd the guests in the hotel are quality people. I would really recommend this hotel for anyone who is not large group of youngsters who are looking to... More

Was this review helpful? Yes 7
York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a wonderful week. this was our first visit to the Napa Mermaid, but it wont be our last From the moment we arrived to the moment we left, a first class experience. One member of staff shone out, Claudia at reception. A thoroughly charming, professional member of the team, nothing was too much trouble for her. Our room was... More

Was this review helpful? Yes 8
Le Paquier-Montbarry, Switzerland
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was perfect! To the greeting until the last day, the whole staff here make you feel at home. The room we had was with a beautiful sea view and effectively the road in front but it was not that noisy. The food was incredible as well as the service and we ate there a few nights. It is not... More

Was this review helpful? Yes 8
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not my first visit here but my 9th(this speaks volumes) peace tranquility luxury and style the hotel is seriously under charging us customers but sssshhhhh let's not share that with them -always assured the best holiday definitely best food on the island and the manager mr loucas certainly is a welcomed sight to behold :)

Was this review helpful? Yes 13
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your review and for honouring us with your repeated visits. We are pleased to hear that you once again enjoyed your stay with us and we look forward to welcoming you back very soon. More

Dhahran
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a really stylish and modern hotel. Though a four star hotel, it matches and exceeds many 5 star hotels in terms of style and cleanness of hotel rooms and facilities. Reception & Room: We arrived at the hotel at 12:30pm and we were welcomed by the reception. We were told that the room isn't ready so we went... More

Was this review helpful? Yes 13
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back in the near future. More

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Additional Information about Napa Mermaid Hotel and Suites

Address: 45 Kryou Nerou, Ayia Napa 5344, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Napa Mermaid Hotel and Suites 4*
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Also Known As:
Napa Mermaid Hotel Ayia Napa
Hotel Napa Mermaid

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