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Napa Mermaid Hotel and Suites

Travelers' Choice award winner
45 Kryou Nerou, Ayia Napa 5344, Cyprus
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Napa Mermaid Hotel and Suites
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Napa Mermaid Hotel and Suites
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887 reviews from our community

Traveler rating
    685
    159
    36
    4
    3
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124
549
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Wimbledon
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Whilst the hotel is bigger than expected, the service is very good. I was allowed to change my room to one side facing the sea and the town. The location was perfect, just on the outskirts of the town The rooms were clean and well decorated in a minimalist style and I had a bath! I really liked the bath/shower... More 

Was this review helpful? Yes 1
Limassol
Top Contributor
56 reviews 56 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Napa Mermaid is one of the places you cant regret going. Starting from the decorations, ambience and design, they are Asian inspired and aimed to help the guests relax by soaking into the Jacuzzi or the pool. The staff is always there to help, and they are mostly Cypriots. We had the Half Board package so we had the opportunity... More 

Was this review helpful? Yes 1
Tehran
Contributor
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I try to write my review simplified: * Staff : Very helpful , the real meaning of hospitality I have to congratulate the Hotel manager for such nice staffs , just say your needs and you will see they will do their best . * Location : A very nice and quiet place in Ayia Napa , close to a... More 

Was this review helpful? Yes 3
Kuwait City, Kuwait
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've spent 5 nights in the mermaid Napa hotel in March 2015 , I've chosen this hotel randomly as most of the places around were closed for the season. ive Booked a junior suite over looking the sea,, as it shows in the pictures I've uploaded the suite is spacious and very comfortable with a designated seating area and a... More 

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Took a romantic getaway trip with my girlfriend! Amazing staff great location very clean and comfy bedrooms!!!all request we're met on arrival!! Simply AMazing!!! Any help needed u could find great receptionists to help with ur any need!!!! PS breakfast was also great :)

Was this review helpful? Yes 4
Nicosia, Cyprus
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

10 minutes you reach by foot on Ayia Napa port. 1 minute is the coastline that you can swim. next to the coastline there is a walk place still the cavo Greco. 5 minutes are the napa s sea caves. the spa is amazing. clean and you can lye and enjoy from the indoor pool the outside view. junior suite... More 

Was this review helpful? Yes 4
Blackmore, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Napa Mermaid (11th March until 15th March). I found the stay very relaxing and the service within the hotel is absolutely top notch. Particular highlights include the stunning view from the balcony, the pool and spa (very new and in fantastic condition), the bar and the overall décor. The breakfast room (dining hall) has an... More 

Was this review helpful? Yes 3
Kuwait
Top Contributor
70 reviews 70 reviews
45 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for one night after flying into Larnaca airport. We were welcomed by a very polite lady who informed us we had been upgraded to a Junior Suite. Despite arriving an hour or so before check in time, they gave us the room straight away. The suite (number 254) was lovely, overlooking the pool and facing the sea.... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nicely renovated hotel in good location of Ayia Napa. Rooms were clean and modern but could do with some sound proofing as you could clearly hear noise from next door rooms and the hall way. Staff were friendly and polite and the breakfast buffet was substantial. Good value for money. Spa was small but nice addition and the Elemis Massage... More 

Was this review helpful? Yes 4
Nottingham, United Kingdom
Top Contributor
53 reviews 53 reviews
42 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 28, 2015

We stayed for a couple of nights in Feb 2015. We arrived by car, and it's on the east side of the town, which I think appears the better side of town. The lady at reception was most helpful, and gave us a room on the 4th floor looking west - good for sunsets. The room was great. Slippers, robes... More 

Was this review helpful? Yes 3
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