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Napa Mermaid Hotel and Suites

Travelers' Choice award winner
45 Kryou Nerou, Ayia Napa 5344, Cyprus
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Napa Mermaid Hotel and Suites
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938 Reviews from our TripAdvisor Community

Traveler rating
    720
    170
    41
    4
    3
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133
577
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Devon, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We recently returned from our 30th holiday at The Napa Mermaid Hotel ( yes! - 30th!). If, like us, you want a truly relaxing holiday in a beautiful modern and spotlessly clean hotel, with truly wonderful friendly staff and superb food, situated on the peaceful outskirts of Ayia Napa, with stunning views, just a 5 minute stroll from an award... More 

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New York City, New York
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Aya Napa is full of hotels, but I don't hesitate to say Napa Mermaid its sure one of the best . Stayed there for a week and every thing was perfect. Roomy room with balcony, very clean, excellent A/C system . Great breakfast till 10:30, varied options very well served. Be sure you can dedicate one day just to enjoy... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

A beautiful hotel, staff friendly and all welcoming. Exceptional food ....breakfast amazing. ..so much to choose from. We book half board and is well worth it. Cocktails are great...Strawberry margarita is a must try.all the hotel is spotless. ...and the rooms are modern and new. Had spa treatments. ..the girls are really good. best hotel I have been to in... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Me and my boyfriend stayed here from 3rd to 10th of June and I have to say we were very impressed, not usually one to leave reviews but chose this hotel after reading all the positive reviews and I am so glad I did as we had an amazing holiday! Room - We stayed in an executive bungalow and would... More 

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Dorchester, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Just arrived home after two weeks bed and breakfast at this hotel-Pros-reception staff extremely helpful/probably the most efficient cleaning staff I have ever seen/breakfast ok/good sea view. Cons-rooms are very small; bathroom tiny -could hardly move / balcony also very small. The hotel is aesthetically pleasing to the eye with lots of modern seating-ok until you try and actually sit... More 

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Aberdeen, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We had very nice stay for 2 weeks,hotel is very clean, staff is friendly(apart from one man in a restaurant..a waiter) I must say the food was the best:) What I didn't like we couldn't sleep before 12 o'clook at night because of live music downstairs (outside) maybe the walls are too thin or something... the rest was cool

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I Originally booking into the hotel for a week which turned into three . During my stay I learnt and observed a few keys points for anybody wanting to stay here . I believe this is perfect for couples visiting Ayia Napa , it has a very relaxed atmosphere and the hotel its self is immaculate , the food from... More 

Was this review helpful? Yes 2
United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After reading reviews we finally booked Napa Mermaid and they did not disappoint. Excellent hotel and location 5 mins walk to the beach with stunning views. It was clean and the food was great. The staff were very friendly and did there upmost to make sure you enjoyed your time with them. Reception also organised a viewing of the Junior... More 

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Scotland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 5th stay at this hotel, we got married at the hotel last year and returned to celebrate our 1st wedding anniversary. It was my husband, myself and our 3 year old son that stayed for a week in a junior suite, this was our 1st time in a junior suite and the room was amazing and had... More 

Was this review helpful? Yes 5
Gloucester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my partner stayed for my 21st birthday for 10 days. We got upgraded on arrival which was fantastic! The staff at this hotel are incredible! Which really made our holiday even better! The restaurant food is very good. I would recommend the club sandwich as a snack, we arrived at the hotel 5 mins before the restaurant shut... More 

Was this review helpful? Yes 1
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Executive Bungalow (23)
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