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Napa Mermaid Hotel and Suites

4.0 of 5 45 Kryou Nerou, Ayia Napa 5344, Cyprus
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Napa Mermaid Hotel and Suites
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Napa Mermaid Hotel and Suites
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869 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stromness, United Kingdom
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars NEW

We arrived for a two night stay on 16th February. Drove up from Mandria, Paphos and arrived early but no problem for the Hotel. Check in - Lovely greeting by the receptionist, I apologised for being too early (1230) but it wasn't a problem. Just name needed and fill out usual paperwork - best of the lot we were upgraded... More 

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I decided to run away for a three day visit to Cyprus. Everything about this hotel was lovely. From the choice of either a hot pink pair of slippers or a chocolate colored pair of slippers, to thick soft towels available and changed daily, and loaned to guests at lovely indoor pool (there is outdoor pool). Staff was very attentive... More 

Was this review helpful? Yes 3
Nicosia District, Cyprus
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

An ideal destination for enjoyable, relaxing holidays. The staff is very helpful, polite and ready to help anytime. It is spotless, renovated and luxurious. The beach with crystal clear waters is only 2 minutes walking. I would definitely go again.

Was this review helpful? Yes 2
Glasgow, Scotland, United Kingdom
11 reviews 11 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with my husband for one night, the hotel was lovely, very clean, modern and trendy. Food was delicious. Only strange thing was the window from the room into the bathroom lol. But other than that, loved it!

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, magnificent room, very clean and trendy. The staff was good, the food was tasty, the beach close so you can hear the sea. You can walk around the village and find lots of restaurants and good nightlife.

Was this review helpful? Yes 3
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staying here was a surprise when visiting my boyfriend on his work placement in Cyprus. We only had a few weeks together but I am so glad that one of them was spent here!! We were half board and the food was great, pool and bar time was lovely relaxing and everything you could want. We were in a junior... More 

Was this review helpful? Yes 5
London, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

Visited the island for the first time last summer with my fiance and stayed in this truly amazing hotel. the rooms are spotless and the staff are super friendly and helpful. One of the best experiences we had we are definitely going back again! Recommend this to anyone who would like to have a nice holiday in a superb hotel... More 

Was this review helpful? Yes 3
London, United Kingdom
Top Contributor
224 reviews 224 reviews
154 hotel reviews
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed January 16, 2015

I booked exacting the hotel to be empty, and the services and quality correspondingly lacklustre. I was pleasantly surprised to find the hotel empty, but everything seemed well staff, and the staff were all pretty friendly. Breakfast had everything you could ask for (and no queues), and the indoor pool was warm, and empty. The room was a little on... More 

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

Really enjoyed my stay at this hotel and would definitely recommend it but note the below: Pros: - Lovely room (would definitely say spend the extra for a sea view), good size and modern - FANTASTIC front desk and restaurant staff, really excellent, professional, friendly, attentive. - Very good facilities, spa area, hairdresser (she was fantastic!!!), and things like wifi... More 

Was this review helpful? Yes 2
Roermond, The Netherlands
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 12, 2015

My and my husband stayed at the napa mermaid in 2012, which was one of the best holiday experiences we've had! (see previous review) We loved Cyprus so much that we decided to get married on the beach in Cyprus, and we stayed in the napa mermaid for our honeymoon. I can't put into words how wonderful the entire staff... More 

Was this review helpful? Yes 5
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Additional Information about Napa Mermaid Hotel and Suites

Address: 45 Kryou Nerou, Ayia Napa 5344, Cyprus
Location: Cyprus > Famagusta District > Ayia Napa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Napa Mermaid Hotel and Suites 4*
Number of rooms: 150
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Also Known As:
Napa Mermaid Hotel Ayia Napa
Hotel Napa Mermaid
Hotel Style:
#3 Romantic Hotel in Ayia Napa
#3 Luxury Hotel in Ayia Napa
#3 Family Hotel in Ayia Napa
#4 Spa Hotel in Ayia Napa

809 photos of this hotel

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Room/suite (105)
Dining (61)
Hotel & grounds (148)
View from room (37)
Pool/beach area (138)
Bathroom (11)
Business center/function rooms (3)
Other (117)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (20)
Executive Bungalow (23)
Indoor Pool (5)
Junior Suite (21)
Pool (28)
Restaurants and Bars (16)
The Hotel (36)

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All management photos (40)
Dining (13)
Room/suite (8)
Hotel & grounds (13)
Pool/beach area (1)
Other (5)
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