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Napa Mermaid Hotel and Suites

Travelers' Choice award winner
45 Kryou Nerou, Ayia Napa 5344, Cyprus
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Napa Mermaid Hotel and Suites
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960 Reviews from our TripAdvisor Community

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Traveler rating
    737
    175
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135
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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London, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent a fantastic week at this romantic hotel in Ayia Napa and it is a pleasure writing this well deserved positive review. Location: few mins walk from the beach and 15 mins from the lively city center; we loved that the hotel was far enough from the busy main road, but not too far to enjoy dinner in the... More 

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Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Far 15 mints from the square, infront of the Grecian beach... Ecumidtaion is excellent, staff are so friendly... Food is more than yummy... Overall... Perfect place for couples... I use to walk every day from the hotel to the square to find fun and enjoy the night! Loved the hotel!

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Bath, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a fantastic week in Ayia Napa and the Napa Mermaid was the highlight of our stay. The hotel is far enough away from the bustling noisy center to make this so relaxed and comfortable. First compliment goes to the staff who are just so friendly and lovely. Second goes to the chefs and their amazing array of... More 

Was this review helpful? Yes 2
Haifa, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my third visit to this hotel and each time it was even better than before. The hotel is clean and modern, the staff is polite and welcoming, the rooms are comfortable and the breakfast is amazing. It is very quit there, that makes it so relaxing. It seems that the staff had improved some issues that were noted... More 

Was this review helpful? Yes 1
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, clean and love the decor! It is a walk away from the beach. Staff is friendly and attentive. Andreas the night manager is a darling, he will go out of his way to help you!! Comfy bed with all the extra amenities to make an enjoyable stay. Breakfast is a must, lots to choose from... Definitely a great... More 

Was this review helpful? Yes 2
Bath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was perfect for us, as my daughter got married in the hotel opposite. The beach on the opposite side of the road was sandy and lovely. The staff were friendly and attentive. We had a suite with hot tub which was perfect. The hotel was very clean and the overall standard of cleanliness was the best I have... More 

Was this review helpful? Yes 3
Norwich, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From check in to check out we had a wonderful time. The staff on reception were very helpful and were able to give us any information requested. They were very friendly from the outset. Having said that all of the staff were approachable and did all they could to help make our stay heaven. We were given a half board... More 

Was this review helpful? Yes 3
Southampton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got an absolute half board bargain with travel Republic and loved this hotel. The food was the best half board I've had which was particularly impressive given that it is buffet style. We went out of season so there was plenty of loungers (and sunshine). The staff are very friendly and the rooms comfortable. The drinks are a little... More 

Was this review helpful? Yes 3
Malmo, Sweden
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful stay here for a week in June 2015. It is modern, fresh, great design and well thought out ideas. The restaurant and Bar over look the pool which I liked, cool furniture everywhere! Loved the circular tables in the bar with curtains to give you some privacy, Loved the shady sunbed/daybeds protecting you from the hot Cyprus... More 

Was this review helpful? Yes 7
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had to stay in Ayia Napa and Cyprus for work and the hotel that seemed to appeal to me was the Mermaid. I found the hotel was chic and relaxed and the Junior suite was well worth the upgrade-the bathroom is amazing. The staff around the pool area in the bars are cheerful and helpful and make very good... More 

Was this review helpful? Yes 4
NapaMermaidAyiaNapa, Manager at Napa Mermaid Hotel and Suites, responded to this review

Thank you for your review and for your constructive feedback. We assure you that there was no intention of accusing you of stealing from the mini bar and we apologize for any inconvenience which may have been caused due to this misunderstanding. I would like to take this opportunity to thank you for bringing these issues to our attention. Please... More 

Hotel Review Summarization

What travelers say

  • Pool area(17)
  • Junior suite(13)
  • Very good(12)
  • Half board(8)
  • Sun loungers(5)
  • Nice touch(5)
  • Evening meals(4)
  • Short walk(4)
  • Top class(3)
  • Sea view(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (63)
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Hotel & grounds (151)
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Room/suite (111)
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Pool/beach area (138)
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Bathroom (11)
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Business center/function rooms (3)
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Other (149)

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Amenities (20)
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Executive Bungalow (23)
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Indoor Pool (5)
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Junior Suite (21)
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Pool (28)
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Restaurants and Bars (16)
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The Hotel (36)

Management photos: Courtesy of the property manager

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Dining (13)
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Room/suite (8)
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Hotel & grounds (13)
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Pool/beach area (1)
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Other (5)
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