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Napa Mermaid Hotel and Suites

Travelers' Choice award winner
45 Kryou Nerou, Ayia Napa 5344, Cyprus
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Best prices for: 1 room 1 guest
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Napa Mermaid Hotel and Suites
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Napa Mermaid Hotel and Suites
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903 reviews from our community

Traveler rating
    695
    163
    38
    4
    3
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129
557
14
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
48 reviews 48 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff , quality food , very clean everywhere, beautiful public areas very well maintained . We stayed here for two weeks and had a wonderful time , would definitely recommend to anyone who is looking to stay in good standard surroundings not too far away from the lively centre . Location is perfect for anyone looking to be close... More 

Was this review helpful? Yes 1
Köln
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

After last year's stay in December, I chose again to stay there, this time with my girlfriend. And again it was amazing! The staff are very polite, smiling and welcome. The Junior Suite (256) is just wonderful and spacious, with the sea view unbeatable! Everything is quite clean, there is always someone around to question. The beach is just opposite... More 

Was this review helpful? Yes 2
Boston
Contributor
20 reviews 20 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Cons: The lady checked us in was very unfriendly. She didn't put my son's visa paper back on to the passport after making photocopy. No apology when I asked for the visa paper back at the next morning. Our non-smoking room was full of cigarette smoke from the bathroom vent. Tricky way to flush the toilet. Pros: The room was... More 

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paphos
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful public areas, thoughtfully designed and presented. A great Spa and indoor pool, Gym, sauna and steam rooms. Food was good, but with only one dinning room we found the need to eat elsewhere after a few days. Not on the beach but very close to a great one. A 10 to 15 minute walk into the main nightlife area.... More 

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Dover, United Kingdom
Top Contributor
55 reviews 55 reviews
44 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights. A clean friendly efficiently run hotel. Breakfast and evening meal buffet a good selection catering for all tastes. Different themed buffet each evening whilst we were there. Service excellent Wine/Drinks reasonably priced. Good location. Beach just across the road and hotel very close to town. Would suggest a mini suite if you wish to have a... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived we were treated like rockstars. The reception was very friendly, not in any way pushy considering we arrived at 10.30pm. Breakfast was great and the cooks were happy to oblige, the waiters in the bar and kitchen were fantastic as they showed just enough attention as not to bother us but almost by telepathy when... More 

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Haifa, Israel
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we came to Napa Mermaid just 2 days after the opening of the season (21st of April 2015). the hotel was not busy but slowly tourists started to come. it is not a luxurious hotel, but every thing was built with a good taste. the clean shining wooden furniture and the personal service , gave us a very warm atmosphere.... More 

Was this review helpful? Yes 3
Wimbledon
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 19, 2015

Whilst the hotel is bigger than expected, the service is very good. I was allowed to change my room to one side facing the sea and the town. The location was perfect, just on the outskirts of the town The rooms were clean and well decorated in a minimalist style and I had a bath! I really liked the bath/shower... More 

Was this review helpful? Yes 2
Limassol
Top Contributor
56 reviews 56 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

Napa Mermaid is one of the places you cant regret going. Starting from the decorations, ambience and design, they are Asian inspired and aimed to help the guests relax by soaking into the Jacuzzi or the pool. The staff is always there to help, and they are mostly Cypriots. We had the Half Board package so we had the opportunity... More 

Was this review helpful? Yes 2
Tehran
Contributor
11 reviews 11 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 1, 2015

I try to write my review simplified: * Staff : Very helpful , the real meaning of hospitality I have to congratulate the Hotel manager for such nice staffs , just say your needs and you will see they will do their best . * Location : A very nice and quiet place in Ayia Napa , close to a... More 

Was this review helpful? Yes 3
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Amenities