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Atlantica Aeneas Hotel

Travelers' Choice award winner
40 Nissi Ave, Ayia Napa 5344, Cyprus
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Atlantica Aeneas Hotel
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Ranked #15 of 106 Hotels in Ayia Napa
A recent review
5 of 5 stars reviewed 2 days ago
Lisa P Bath, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
Date | Rating
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  • German first
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  • Italian first
  • Norwegian first
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Bath, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Web just returned from a 11 night stay at the Atlantica Aeneas and I have to say...it was the nicest hotel wev ever stayed in. The facilities were great, the pools were lovely, wide variety of food and we had a beautiful swim up room. The thing that really topped it off was the staff, from the receptionists to the... More 

Was this review helpful? Yes 5
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Valued Guest, Thank you for your very encouraging review, our staff is customer orientated and does their utmost to ensure that each and every guest has an enjoyable stay. For the mattress as we understand that different people have different preferences to the firmness of their mattress, you may ask the housekeeping for a mattress topper to soften up... More 

Stoke-on-Trent, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hiya Atlantica Aeneas we will soon be back with you on the 5th of august can't wait only 12 days to go.. this is lovely hotel with lovely people service is great food is lovely so good, al carte is amazing worth booking, pools always cleaned, the cleaners do amazing job everywhere spotless, George the barman great at cocktails, nissi... More 

Was this review helpful? Yes 4
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Valued Guest, Thank you for your review and for your loyalty to our hotel with your return visits, we look forward to welcoming you back again. Best Regards, The Atlantica Aeneas Team More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 weeks all inclusive. The food in this hotel is excellent with a variety to suit every palate, ranging from Mexican to Mediterranean. There are 2 other restaurants which you are entitled to visit during your stay. The a la cartè is fabulous with a fillet steak to die for. These are waiter service and a nice... More 

Was this review helpful? Yes 10
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your recent experience at our hotel. Your comments about the service and staff are well appreciated, we would be happy to welcome you next year and share with you the exciting changes that will occur. Best Regards, The Atlantica Aeneas Team More 

Shrewsbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my partner stayed at this hotel for 2 weeks at the end of June. Upon arrival we were greeted with a cold drink, told we had been upgraded to a suite and the porter showed us to our room, following us up with the luggage. We were a bit disappointed that we had been allocated in the old... More 

Was this review helpful? Yes 5
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback and for your positive comments about the service and staff. We have taken into consideration the mention of certain aspects of your holiday that were not up to your expectation we apologize and thank you for bringing them to our attention; as you have mentioned our staff does their utmost to resolve... More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Amazing holiday, everything about it was 5 star. The rooms were big, clean and well decorated. The air con kept you cool all day and night. All the staff were friendly and helpful. The food was out of this world, the choice was different every morning, lunch and dinner we were spoilt for choice. The kids splash area kept my... More 

Was this review helpful? Yes 1
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Valued Guest, Thank you for your review, we are happy you and your family enjoyed your stay and that your son was especially pleased with our children's splash pool which is quite popular for families with younger children. We anticipate to welcome you back. Best Regards, The Atlantica Aeneas Team More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The Atlantica Aeneas hotel is fantastic in every way! The pool is massive and has many shallow areas for children to play. The entertainment team (Andre, shermin, hannes etc) really made our holiday. Everyday they run many poolside activities that every one can enjoy. They are extremely friendly and inclusive. Well done team! The rest of the hotel staff are... More 

Was this review helpful? Yes 3
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Valued Guest, Thank you for your review and your encouraging comments about the friendly service you received from all our staff; our aim is to make each guest feel relaxed and have an enjoyable holiday. The suggestion for another table tennis is a very good idea, thank you for this we will taking it into careful consideration. Looking forward... More 

swansea
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

After being recommended the Atlantica by my partners family we decided to book for the middle of June and were thoroughly delighted we did . From the moment we stepped foot in the hotel we were treated like royalty . After a long flight and arriving at the hotel late , we were greeted with sandwiches and a refreshing orange... More 

Was this review helpful? Yes 5
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your feedback, being a family hotel we aim to balance to have something for everyone from entertainment to meals and from activities to relaxing times. We understand that the most important part of our job is creating an atmosphere where our visiting guests can enjoy their holiday, we... More 

Rugby, United Kingdom
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner stayed at this hotel beginning of July and it really is a beautiful hotel and all of the staff and entertainment team were brilliant!! We'd booked to stay in a swim up jacuzzi room and I'd already contacted the hotel beforehand and was informed that it wasn't one of the newly refurbished rooms but i wasn't... More 

Was this review helpful? Yes 8
tranent
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this is very good hotel,went there for my sons wedding which was very well organised and we had a great day,hotel is very clean and staff very friendly and helpful,rooms very clean and spacious as was the pool, it was cleaned everyday,food was very good but the only negative was that we had to pay for mini bar in room,went... More 

Was this review helpful? Yes 3
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Valued Guest, We thank you for your comments and are happy to hear that your son's wedding was to your expectations. Here at the Atlantica Aeneas Resort & Spa we understand the importance of such a special event as a wedding and we do our utmost to ensure every detail is handled to perfection. We would be honored to... More 

Tenerife
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed for 10 days at the hotel and would highly recommend as great hotel for the family. The pool areas are extensive and there are plenty of sun beds. Our 3 year old loved the pirate pool and there is also an excellent aqua park close by. Food was of a really high standard and there was plenty... More 

Was this review helpful? Yes 2
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your recent experience at our hotel. Our families with small children really do enjoy the Pirate Kids' Splash Pool an area just for our little visitors. We are pleased that we were able to find a replacement for the missed placed teddy bear, and appreciate the positive... More 

Hotel Review Summarization

What travelers say

  • Nissi beach(29)
  • Very friendly(17)
  • Entertainments team(17)
  • Evening entertainment(12)
  • Very good(8)
  • Reception staff(6)
  • Pool view(5)
  • Best holiday(3)
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