This is a wonderful hotel if you really want to indulge yourself. The pool area is lovely and very relaxing. Good saunas, and good to have a female only sauna if you are modest ,though it is not always working. The staff are efficient and extremely helpful. The rooms are of a very high standard and the public rooms are... more

We were married at Schloss Bensberg. Phenomenal service, food, rooms, facilities, location. I can wholeheartedly recommend this hotel. The italian restaurant is the best value, although there is a 3 Michelin star restaurant on the property. The other 3 star restaurant in the area is just down the road. The pool area is wonderful. There is a great view of... more

Stayed 5 days. Food and wine outstanding enjoyed the Vondome and Deiter Muller's resturant. plus wine list. Wondeful grounds for post dinner walking. Full spa day was wonderful, staff pleasant. St Barts body treatments not to be missed (vanilla body lotion). Small bottle of Perrier 11 euros plus tip! beware of extras. Amazing bar snacks, try wasabi nuts, bartender very... more

Our main reason for staying here was the restaurant Dieter Muller. Unfortunately both the hotel and the restaurant did not impress. Yes, the food is wonderful, but what would you expect from a 3 star restaurant. But it never impressed. It’s just good, nothing more, nothing less. The service is mediocre and basic without being special, as is the food.... more

I stayed here as part of a corporate conference, so did not try the main restaurant or the spa. I did, however, get to 'enjoy' a 1980's styled shoebox shape room that could have been any Hilton or Marriott anywhere in the world, as well as the fusty bar and unexciting breakfast. I also got to enjoy the lack of... more

This hotel has the most beautiful spa that I have ever encountered. I'm going back one day soon just to take another swim in the pool. The room was gorgeous and supremely comfortable, and the service couldn't have been lovelier (the only hotel in Germany where someone carried our bags!) Dinner at the Enoteca was delicious (though the kitchen needs... more

I really don't want to repeat what other reviewers wrote and can only agree with the negative traits already mentioned by the others. On a positive note, yes, everything positive mentioned is true. The place is beautiful! On a negative note, yes, service could be better. The Enoteca is weak due to service, yes, but the Michelin starred restaurant is... more

It could be one of the finest hotels in Europe,but it is not. I have stayed there with my husband and my son four 4 nights. Every day and nights there was a different noisy party. In one of those nights,they put a strange guests in the room next to ours.This people are completely crasy and screemed and lought all... more

This is a grand hotel in the old European standard and is quite self contained. Although you can venture into Cologne to sightsee, it is a 13 mile trip to do so and the hotel has so much to offer that it is an experience and destination in and of itself. When you arrive by car and find the difficult... more