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Althoff Grandhotel Schloss Bensberg

Certificate of Excellence
Kadettenstrasse, 51429 Bergisch Gladbach, North Rhine-Westphalia, Germany
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1 room 1 guest
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Althoff Grandhotel Schloss Bensberg
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489 Reviews from our TripAdvisor Community

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Traveler rating
    353
    86
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240
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (489)
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    (105)
  • Jun-Aug only
    (160)
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    (116)
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    (108)
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Budapest
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has a quite location and the staff is superfriendly. the rooms are very usefull with all things you need. Free wifi and minibar was included. The breakfast was a buffet wih fresh different juices and eggs are made by order. the restaurant (italian) was very nice and the menue was delicious. I did not tried the 3 star... More 

Was this review helpful? Yes
AlthoffHotelGroup, Leiter Front Office at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear klarabella23, thank you very much for taking the time to write about your positive experience at the Althoff Grandhotel Schloss Bensberg. We hope you will have the chance to visit us soon again and maybe to go for dinner at the Vendôme Restaurant this time. Warm regards from Germany, Julia Fahrer Front Office Manager Althoff Grandhotel Schloss Bensberg More 

kuwait
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent 4 nights in this fabulous hotel. Truly enjoyed everything . The property is an old palace which is renovated to a stunning 5* hotel. Enjoyment starts just when you enter the main gate to a great property . The staff are extremely polite, welcoming and helpful . Rooms are huge with a classic luxury ( high ceiling rooms... More 

Was this review helpful? Yes 1
AlthoffHotelGroup, Leiter Front Office at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Rasheed, shukran ikteer for sharing your experience at the Althoff Grandhotel Schloss Bensberg on TripAdvisor. We are very pleased to hear that you have enjoyed your so much and we are already excited about your next stay at our beautiful castle. Warm regards from Germany! Julia Fahrer Front Office Manager Althoff Grandhotel Schloss Bensberg More 

Cumbria, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

***We ate via room service every day as my son (15) did not want to go to the restaurant. Excellent service and brilliant staff. Rooms luxurious Easy to drive to from England via, Hull to Rotterdam, good car park at the hotel. Can't wait to go again next year***

Was this review helpful? Yes
AlthoffHotelGroup, Leiter Front Office at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Alison R, thank you very much for your positive review. We are glad to hear that you and your son have enjoyed your stay and especially the room service food very much. We cannot wait to have you back again next year. Warm regards, Julia Fahrer Front Office Manager Althoff Grandhotel Schloss Besnberg More 

Sydney, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights here last week. Visually stunning hotel which is onbviously a favourite with the locals for weddings. The room was excellent with a good size and decent wireless (very important for me). Due to our itinerary, we ate in the hotel all three nights. First two nights was from the bar which was hosted by Chris. Chis is... More 

Was this review helpful? Yes 1
AlthoffHotelGroup, Leiter Front Office at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Simon H, thank you very much for taking the time to share your experience at our hotel on TripAdvisor. We are very happy to hear that you have enjoyed your three nights stay with us so much. I am glad to pass on your compliments for Chris’ excellent service to him and our management, so his great performance will... More 

The Netherlands
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

excellent hotel that we stayed in to visit Koln and play some golf. The drive to Koln is 20-30 min, but could be much longer depending on traffic. There are several golfclubs in the vicinity. We liked the style and service level of the hotel. The room was spacious and comfortable with spacious bathroom and separate toilet. Beds could have... More 

Was this review helpful? Yes 1
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear robertvb2014, thanks a lot for this great review. It is nice to see you had a fantastic time with us. We are looking forwrad welcoming you again in the near future. Best regards to the Netherlands, Katharina Lauterbach Stellv. Hoteldirektorin More 

Lucerne, Switzerland
Level Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 21, 2015

Had a great night in this palace. We had the opportunity to enjoy the bar, enothek and of course the perfect room. Elegant, traditional design. Relaxing bed with choice of pillows. Fresh fruits, water and all the luxury of a grand hotel. We even had a great deal. Will come back - for sure !

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AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Steve, wow, thanks a lot for this fanatstic review. Great to see, that you enjoyed your stay in our Hotel. Looking forward welcoming you again soon. Best regards, Katharina Lauterbach Executive Assistant Manager More 

Ho Chi Minh City, Vietnam
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 13, 2015

You feel like a princess at this wonderful hotel. Everything is really amazing at this hotel, the rooms, the restaurants, I loved the room with the fire place most - it is just extremely cosy - you feel like at home. The pool and the spa area is absolutely great too. The 'star ceiling' at the pool area is special... More 

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Rabia V, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear pinkcallalily, Feeling like a princess - this is a very great compliment, thank you very much! The place with the fireplace is our Kaminbar and specially in the cold winter the cosiest place in the Hotel. We hope that you stay in our Hotel again in the near future. Best regards to Vietnam, Katharina Lauterbach Executive Assistent Manager More 

Luxembourg City, Luxembourg
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 13, 2015

Elegant hotel in a former palace. Upgrade to spacious junior suite was greatly appreciated with family joining. Cologne is in sight (depending on your room) - which makes it a great base for a visit of that town. Spa and restaurants (Michelin stars) we did not check out. The only surprise is the absence of a Nespresso or other coffee... More 

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Rabia V, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear malte_beyer, thank you very much for your great comments. We are happy to see, that you enjoyed your time with us, Thank you also for the recommendation for a coffee/tea maker in the rooms. We are currently in the planning process to arrange them, but it still might take some time unfortunately. Hope to be able to greet you... More 

Geneva, Switzerland
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 8, 2015

We stayed at the Schlosshotel Bensberg due to a dinner reservation at their gourmet restaurant Vendôme. As a Leaders Club member I booked the room via LHW. Check-in was smooth and the blonde young lady was very professional and kind. We booked one of their newly renovated rooms and they definitely did not disappoint. However if we would go again... More 

Was this review helpful? Yes
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear JBTravel900, thank you very much for your nice comments about your stay and our Hotel. It is great to see, that you had a fantastic time at Schloss Bensberg. I am really sorry to read that you did not receive the benefits for leader club members. We will make sure that you get them for the next time and... More 

Apeldoorn, The Netherlands
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 27, 2015

This hotel is amongst the best hotels we have stayed in the world. Last time we visited here was back in December and our suite at that time was beyond gorgeous with black marbled jacuzzi tub. This time we were assigned a roof suite. Layout wise, we prefer the old one with the extra couch. The current suite is however,... More 

Was this review helpful? Yes
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear schumaster, what a marvelous description of your stay and our Hotel! Thank you very much for such nice words and for your time take to write it. We are happy that you enjoyed your stay. Congratulations to your pregnacy! All the best for you and we are looking forward welcoming you again, next time with a new family member.... More 

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