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Althoff Grandhotel Schloss Bensberg

Certificate of Excellence
Kadettenstrasse, 51429 Bergisch Gladbach, North Rhine-Westphalia, Germany
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Althoff Grandhotel Schloss Bensberg
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Althoff Grandhotel Schloss Bensberg
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441 reviews from our community

Traveler rating
    317
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    27
    10
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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • All months
    (441)
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    (106)
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    (111)
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SAO PAULO BRAZIL
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you ever imagined staying in a real castle, this is your best choice. My family and me were speechless on arrival and we did not believe our eyes. We double checked the address and our reservation details in disbelief. But it was true. The best stay ever.

Was this review helpful? Yes 2
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Elvira, that is such a wonderful compliment for us, thank you very much! We hope to see you again in our castle. Warmest regards to Sao Paulo, Katharina Lauterbach Executive Assistant Manager More 

Melbourne, Australia
Top Contributor
133 reviews 133 reviews
88 hotel reviews
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed 1 week ago

There are so many positives about this hotel. Once you've traveled and stayed in a few 5 star hotels it unfortunately becomes a bit harder to be impressed by hotels. However, this is one of those hotels that stands out no matter if you're used to the good life. From the moment you step inside, this hotel has a very... More 

Was this review helpful? Yes 6
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear guest, thank you very much for your detailed review and your time taken to write it. It is great to read, that you enjoyed your time with us. I am really surprised about your comment in regards to the minibar. Indeed, the minibar ist included in the room rate and therefore there is no price list for those beverages.... More 

Netherlands
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This is not a hotel it's a statement. The small village of Bergisch Gladbach is clearly and happily dominated by this impressive Habsburg style domain. It oozes five star+ quality, and the price tag that goes with it. The most impressive is the extremely good quality of their food. Sit in the garden to enjoy the Italian style Trattoria Enoteca... More 

Was this review helpful? Yes 2
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review
Google Translation

Lieber Gast kuisch, wow, vielen Dank für Ihre netten Worte! Es ist immer wieder schön zu sehen, wenn unsere Gäste... More 

Canada
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was beautiful inside and out. The room was spacious, clean, and the bathroom was impressive. Location is close to downtown, even when taking public transportation. Staff were very friendly, and I thoroughly enjoyed the personalized service. This has been one of the best hotels I have stayed at, and highly recommend to others.

Was this review helpful? Yes 2
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear guests "MyCheekyMonkey", thank you very much or your fantastic comments. It is great to see, that you enjoyed your stay with us and to be one of the best Hotels you have visited is just fabulous! Looking Forward welcoming you again very soon. Best regards from Germany, Katharina Lauterbach Executive Assistent Manager More 

Zürich, Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for business in May 2015 (3 nights) + great, friendly, professional service staff + spatious and very clean rooms + amazing location and views But, these minor flaws were frustrating : - wifi coverage is a disaster (frequent cuts, low performance & unreliable connectivity) - limited amount of television channels actually worked (low signal) - water temperature in... More 

Was this review helpful? Yes 1
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Stephan, thank you very much for your detailled comments and your time taken to write it. We feel sorry that the Internet did not work properly. We just upgraded our system and it is also for us dissapointing to see, that the connectivity was not strong in this case. In regards to the other points we will check with... More 

Europe
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here over valentines weekend and had a very good time with my partner. The Kurfursten Suites are excellent. Lot of space, very clean, very nice bathrooms and comfortable beds. Although the separate blankets were a bit weird, a king size bed can have one big blanket dear Althoff. Food is wonderful, both the Enoteca as well as the Jan... More 

Was this review helpful? Yes 1
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear guest fanofluxury, thank you very much for such a wonderful comment about your stay in our Hotel! Fantastic to see that you completely enjoyed your stay with us. Looking Forward welcoming you again soon, Best regards, Kathrina Lautebrach Executive Assistant Manager More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

Lovely hotel - room was beautiful with a great view down to Köln. Lounge area off the lobby very pleasant - in fact if you can judge a bar by its gin&tonic then it was perfect! Spa facilities excellent. Dinner with matched wine at Vendôme was faultless, a fantastic experience.

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AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear rjldunning, thank you very much for your nice Review. Our Bar Manager Christopher Uhl would be glad to have the Chance to Service you again a delicious gin Tonic here in our Hotel. Best regards, Katharina Lauterbach Executive Assistant Manager More 

Cumbria, United Kingdom
1 review
5 of 5 stars Reviewed April 2, 2015

Excellent hotel. All staff were friendly and helpful and dealt with all our queries. Food tasty and beautifully presented. Room service quick and easy to order, as my son didn't want to go to the restaurant.

Was this review helpful? Yes
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Allison R, thank you very much for your nice comments. Good to see, that you enjoyed your stay in our hotel. Looking forward welcoming you again in the near future. Best regards to Amsterdam. Katharina Lauterbach Executive Assistant Manager More 

Amsterdam, Noord-Holland, Netherlands
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2015

Very good service, could ask for almost anything, nice room, nice bathroom. Really loved the bath! Very good and excellent breakfast. Nice little gym and pool, had a lovely morning workout and swim :-) Fresh fruit by arrival and a free minibar and every day a fresh bottle of mineral water.

Was this review helpful? Yes
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear Florence, thank you very much for your nice comments. Good to see, that you enjoyed your stay in our hotel. Looking forward welcoming you again in the near future. Best regards to Amsterdam. Katharina Lauterbach Executive Assistant Manager More 

Bonn, Germany
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 17, 2015

What to say about this hotel we come her once a year to the wine award gala event and it is very nice. I like the hotel because they still have the old style but very stylish. The food is fantastic so for sure I don't think anyone with high expectations will get disappointed

Was this review helpful? Yes
AlthoffHotelGroup, Manager at Althoff Grandhotel Schloss Bensberg, responded to this review

Dear karin b, thank you very much for your nice and detailed comment and your time taken to write about your stay and our Hotel. It is fantastic to see, that you enjoyed your time with us,. Looking Forward welcoming you again soon. Best regards to Bonn, Katharina Lauterbach Executive Assistant Manager More 

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