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All 7 Eschborn hotels

Mercure Hotel Frankfurt Eschborn Ost

4.0 of 5 Hotel   |   Helfmann Park 6, 65760 Eschborn, Hesse, Germany
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Mercure Hotel Frankfurt Eschborn Ost
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Ranked #1 of 7 Hotels in Eschborn
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A recent review
4 of 5 stars reviewed 5 days ago
Gaby M
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152 reviews from our community

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    37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 5 days ago NEW

Overall a good place to stay, but a little far from downtown. Friendly and helpfull staff. Pretty close to several markets. Breakfast and dinner were good. the free internet connection could be better as well as the bed covers, too small.

Review collected in partnership with Mercure Hotels

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Zurich, Switzerland
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reception = very good service, they asked for final invoice and checkout during check-in (I like this for quick leaving next morning) Room = clean Very good for business trip Tip for a small dinner at Hotel Bar: Order a mixed salad with chicken stripes, is very good but not on the card :-)

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Dublin, Ireland
Top Contributor
89 reviews 89 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 26, 2014

I've stayed at the Mercure for a business trip to Frankfurt. It's located in a developing industrial park. There are no place to 'walk' to around the hotel. The rooms are clean and basic for short business travel. I was looking for an iron and ironing board but didn't find any in the room -perhaps you need ask at the... More 

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, thank you very much for your comments regarding your stay in our Mercure Hotel. Your opinion will help us to continue improving our service range and make your stay at Mercure even more pleasant and comfortable in the future. For security reason we don't offer the iron and iron board in the guest rooms. We have a separate... More 

Sun City Center, Florida
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 28, 2014 via mobile

Reception was efficient Given our large tour group Size. The Room was a a not up to par in size, furnishings and and amenities. The bed frame was a foot longer than the. Mattress causing stubbed toes. The breakfast which was included in our tour was excellent in quality with a large variety of well prepared foods.

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, thank you very much for your comments regarding your stay in our Mercure Hotel. Your opinion is important for us and will help us to continue improving our service range and make your stay at Mercure even more pleasant and comfortable in the future. We will be very glad to welcome you again in our Mercure Hotel. Thank... More 

Szekesfehervar, Hungary
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 28, 2014

I have spent two weeks in this hotel during a business trip. It is only 15 minutes from the airport (with car/taxi), does not take too much time to get there. I had a room on the 4th floor with a double bed - it was quite comfortable. There are two highway exits near the hotel, but it is absolutely... More 

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review
Google Translation

Lieber Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Frankfurt Eschborn Ost. Über Ihre... More 

Minneapolis, MN
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 24, 2014

I should have been ready for the room when the taxi driver asked me why I was staying at this particular Mercure when there were two others in the same area. I was given a room on a "Privelege" floor but when I stepped off of the elevator I immediately noticed a strong musty odor. It wasn't any better in... More 

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Linz, Austria
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 7, 2014

This is a middle class hotel for business trips in the area. I stayed there for a couple of days and got upgraded automatically due to their partner program. Although I forgot some of my toiletries I had no problem because they helped me out at the reception. The room was big and clean.

Was this review helpful? Yes
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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Additional Information about Mercure Hotel Frankfurt Eschborn Ost

Address: Helfmann Park 6, 65760 Eschborn, Hesse, Germany
Location: Germany > Hesse > Eschborn
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Ost 4*
Number of rooms: 224
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