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Mercure Hotel Frankfurt Eschborn Ost

GreenLeadersBronze level
Helfmann Park 6, 65760 Eschborn, Hesse, Germany
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Mercure Hotel Frankfurt Eschborn Ost
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Ranked #1 of 7 Hotels in Eschborn
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 days ago
Noel D Calosso, Italy
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165 reviews from our community

Traveler rating
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    40
    7
    3
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41
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calosso, Italy
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay here most weeks for work, and I can confirm all the good comments from other guests. The breakfast is especially good.The staff are all extremely friendly and helpful, which makes a nice change from most chain hotels. Internet connection is still poor and sometimes non existent however, particularly in rooms on the 5th floor which for a business... More 

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Johannesburg, South Africa
Top Contributor
51 reviews 51 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel for a week and the staff was very friendly. The main companies head offices are based there. Companies like Opel, Vodafone, and many more. This is more of an industrial area. It can be extremely quiet when it's a public holiday or weekend. You can use local train to go to the main cities like... More 

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you very much for sharing your recent experience at the Mercure Hotel Frankfurt Eschborn Ost. We’re glad that you were satisfied with our service. Your opinion will help us to continue improving our service range - and make your stay even more pleasant and comfortable in the future. We look forward to welcoming you again soon at... More 

Antwerp, Belgium
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A bit out of the way, stuck between some motorways, but everything is there: good bar, decent restaurant, big rooms with free wifi. To get around you need a taxi, or you can walk 3 km to "Echborn city" Also few good restaurants there. Very close (by car) to the Messe.

Was this review helpful? Yes 1
ESCH0491, Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Ivo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 18, 2015

Clean rooms which are a good size. Single beds are a bit small. Internet connection was not really strong, which could be better for a business hotel. Breakfast is good and lot of choice. We had to pay for parking, according to me this could have been for free.

Was this review helpful? Yes 1
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you very much for sharing your recent experience at the Mercure Hotel Frankfurt Eschborn Ost. We’re glad that you were especially satisfied with our rooms and the quality of our breakfast. Regarding the internet connection, we have optimized the high speed link in order to avoid any future connectivity problems. We look forward to welcoming you again... More 

Frankfurt
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2015

Great value for money, modern rooms even though the hotel building was constructed in the 1980s. Customer service at the front desk was very good: I even got an upgrade to a privilege room. I really enjoyed the large buffet breakfast. The location is quite practical, right in the Helfmann Business Park. All in all I had a great stay.... More 

Was this review helpful? Yes 4
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

New Orleans, Louisiana
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2015 via mobile

The hotel is adorable; our first impression was how clean the lobby looked. The receptionists were very friendly and helpful. Check in went fast and smooth, which was great as we were very tired after our journey. The room was nice, very clean and the lighting added a warm effect. The bathroom was good and clean too, no problems here.... More 

Was this review helpful? Yes 3
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Odense
Top Contributor
51 reviews 51 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 13, 2015 via mobile

I stayed there for three nights, area was a business park outside Frankfurt, relatively good connected with the railway. A shuttlebuss circulated bringing guets to and from the station nearby. Food on the hotel was standard, the evening buffet was really not that good. Rooms standard, funktional and clean. All in all, not at hotel to go for another time.

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience.... More 

Hertfordshire
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 23, 2015

I have stayed at this hotel twice now and it is a more than acceptable hotel. The staff are helpful and efficient and the rooms are comfortable. Breakfast is extensive and good quality. The Hotel is walking distance from two main commercial areas in Eschborn; one around the hotel (including large supermarkets and restaurants) and one that is a 10... More 

Was this review helpful? Yes 1
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015

After a tough business day I finally made it to the Mercure Eschborn Ost. A steak night was on, so I gladly ordered and enjoyed my juicy steak accompanied by fine red wine. Service was friendly without overselling the specials. I crashed out without testing the fast wifi connection. Should it stop raining by tomorrow, this will have been a... More 

Was this review helpful? Yes 3
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

1 review
4 of 5 stars Reviewed January 24, 2015

Overall a good place to stay, but a little far from downtown. Friendly and helpfull staff. Pretty close to several markets. Breakfast and dinner were good. the free internet connection could be better as well as the bed covers, too small.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you very much for sharing your recent experience at the Mercure Hotel Frankfurt Eschborn Ost. We’re glad that you were especially satisfied with our employees, the quality of our restaurant as well as our location. Regarding the internet connection, we have optimized the high speed link in order to avoid any future connectivity problems. Regarding the covers,... More 

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