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All 7 Eschborn hotels

Mercure Hotel Frankfurt Eschborn Ost

4.0 of 5 Hotel   |   Helfmann Park 6, 65760 Eschborn, Hesse, Germany
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Mercure Hotel Frankfurt Eschborn Ost
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Ranked #1 of 7 Hotels in Eschborn
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A recent review
4 of 5 stars reviewed 1 week ago
ruachcons Hertfordshire
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156 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hertfordshire
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel twice now and it is a more than acceptable hotel. The staff are helpful and efficient and the rooms are comfortable. Breakfast is extensive and good quality. The Hotel is walking distance from two main commercial areas in Eschborn; one around the hotel (including large supermarkets and restaurants) and one that is a 10... More 

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

After a tough business day I finally made it to the Mercure Eschborn Ost. A steak night was on, so I gladly ordered and enjoyed my juicy steak accompanied by fine red wine. Service was friendly without overselling the specials. I crashed out without testing the fast wifi connection. Should it stop raining by tomorrow, this will have been a... More 

Was this review helpful? Yes 1
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

1 review
4 of 5 stars Reviewed January 24, 2015

Overall a good place to stay, but a little far from downtown. Friendly and helpfull staff. Pretty close to several markets. Breakfast and dinner were good. the free internet connection could be better as well as the bed covers, too small.

Review collected in partnership with Mercure Hotels

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you very much for sharing your recent experience at the Mercure Hotel Frankfurt Eschborn Ost. We’re glad that you were especially satisfied with our employees, the quality of our restaurant as well as our location. Regarding the internet connection, we have optimized the high speed link in order to avoid any future connectivity problems. Regarding the covers,... More 

Zurich, Switzerland
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 4, 2015

Reception = very good service, they asked for final invoice and checkout during check-in (I like this for quick leaving next morning) Room = clean Very good for business trip Tip for a small dinner at Hotel Bar: Order a mixed salad with chicken stripes, is very good but not on the card :-)

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Dublin, Ireland
Top Contributor
98 reviews 98 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 26, 2014

I've stayed at the Mercure for a business trip to Frankfurt. It's located in a developing industrial park. There are no place to 'walk' to around the hotel. The rooms are clean and basic for short business travel. I was looking for an iron and ironing board but didn't find any in the room -perhaps you need ask at the... More 

Was this review helpful? Yes 1
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, thank you very much for your comments regarding your stay in our Mercure Hotel. Your opinion will help us to continue improving our service range and make your stay at Mercure even more pleasant and comfortable in the future. For security reason we don't offer the iron and iron board in the guest rooms. We have a separate... More 

Sun City Center, Florida
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 28, 2014

Reception was efficient Given our large tour group Size. The Room was a a not up to par in size, furnishings and and amenities. The bed frame was a foot longer than the. Mattress causing stubbed toes. The breakfast which was included in our tour was excellent in quality with a large variety of well prepared foods.

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, thank you very much for your comments regarding your stay in our Mercure Hotel. Your opinion is important for us and will help us to continue improving our service range and make your stay at Mercure even more pleasant and comfortable in the future. We will be very glad to welcome you again in our Mercure Hotel. Thank... More 

Szekesfehervar, Hungary
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 28, 2014

I have spent two weeks in this hotel during a business trip. It is only 15 minutes from the airport (with car/taxi), does not take too much time to get there. I had a room on the 4th floor with a double bed - it was quite comfortable. There are two highway exits near the hotel, but it is absolutely... More 

Was this review helpful? Yes 1
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review
Google Translation

Lieber Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Frankfurt Eschborn Ost. Über Ihre... More 

Minneapolis, MN
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 24, 2014

I should have been ready for the room when the taxi driver asked me why I was staying at this particular Mercure when there were two others in the same area. I was given a room on a "Privelege" floor but when I stepped off of the elevator I immediately noticed a strong musty odor. It wasn't any better in... More 

Was this review helpful? Yes
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

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Additional Information about Mercure Hotel Frankfurt Eschborn Ost

Address: Helfmann Park 6, 65760 Eschborn, Hesse, Germany
Location: Germany > Hesse > Eschborn
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Ost 4*
Number of rooms: 224
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