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Mercure Hotel Frankfurt Eschborn Ost

GreenLeadersBronze level
Helfmann Park 6, 65760 Eschborn, Hesse, Germany
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Mercure Hotel Frankfurt Eschborn Ost
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Ranked #1 of 7 Hotels in Eschborn
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Faris010 Stockholm, Sweden
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173 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm, Sweden
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I was on my way to Switzerland so I decided to rest overnight in this hotel. Good sleep, and good breakfast. There are free shuttle buses to the nearest train station (till 19.00) then about 15 min till city. The surrounding is just companies. Probably there is more to see in Eschborn center close to train station.

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost More 

Kamloops, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed with our family for two night and had three rooms here. We chose the place because of the pool and beach. That was definitely enjoyed for an evening! The rooms are clean and comfortable. The staff was friendly. My two complaints are the amount of wasps buzzing around the hotel. I got stung just getting out if the... More 

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, thank you very much for your comment regarding your stay. Your opinion will help us to continue our service range and make your stay even more pleasant and comfortable in the future. It´s always a pleasure to receive positive feedback. Thank you also for your comment regarding the internet access. We apologize for any inconvenience you had to... More 

Sepsiszentgyorgy (Sfantu Gheorghe)
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very nice, the rooms clean, stylish. The restaurant was very nice, there always was a rich breakfast and dinner, including Camembert cheese and salmon. Free wifi, of course, but slow. It's in a very quiet place, so it's got that going for it, which is nice :D. Amm, since i visited Frankfurt in May, I couldn't use... More 

Was this review helpful? Yes 1
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. Your opinion is very important to us and will help us to continue our service range and make your stay even more pleasant and comfortable in the future. Thank you again for sharing... More 

Planet Earth Wannabe
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Minimal hotel for business needs. Located between the offices makes it accessible by foot. Very basic hotel for a few nights only. The staff were all very friendly and helpful. Hotel needs to replace their mattresses and improve the food. Cute and different touch with the gummy bears on my pillow at night!

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you very much for your feedback. We are very pleased that you were satisfied with our service and especially we are happy about your comments regarding the friendliness of our staff. The mattress is a new high-quality product. When choosing, it was important for us that the mattress has a high quality of sleep. We regret that... More 

Greenford, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for only one night due to a work trip. Check in was painless, quite quick and the staff spoke excellent English - which was great as my German is very rusty ! My room was clean and a tad basic. One thing that I didn't like was the pictures on the walls - a tad scary!! I liked... More 

Was this review helpful? Yes 2
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, thank you very much for your comment regarding your stay in our Mercure. It is a pleasure to receive positive feedback. Your opinion will help us to continue improving our service range and make your stay at our Mercure Hotel even more pleasant and comfortable in the future. We will be very glad to welcome you again in... More 

Calosso, Italy
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stay here most weeks for work, and I can confirm all the good comments from other guests. The breakfast is especially good.The staff are all extremely friendly and helpful, which makes a nice change from most chain hotels. Internet connection is still poor and sometimes non existent however, particularly in rooms on the 5th floor which for a business... More 

Was this review helpful? Yes 3
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Johannesburg, South Africa
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 11, 2015 via mobile

I stayed at this hotel for a week and the staff was very friendly. The main companies head offices are based there. Companies like Opel, Vodafone, and many more. This is more of an industrial area. It can be extremely quiet when it's a public holiday or weekend. You can use local train to go to the main cities like... More 

Was this review helpful? Yes
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you very much for sharing your recent experience at the Mercure Hotel Frankfurt Eschborn Ost. We’re glad that you were satisfied with our service. Your opinion will help us to continue improving our service range - and make your stay even more pleasant and comfortable in the future. We look forward to welcoming you again soon at... More 

Antwerp, Belgium
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 4, 2015

A bit out of the way, stuck between some motorways, but everything is there: good bar, decent restaurant, big rooms with free wifi. To get around you need a taxi, or you can walk 3 km to "Echborn city" Also few good restaurants there. Very close (by car) to the Messe.

Was this review helpful? Yes 1
ESCH0491, Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Ivo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 18, 2015

Clean rooms which are a good size. Single beds are a bit small. Internet connection was not really strong, which could be better for a business hotel. Breakfast is good and lot of choice. We had to pay for parking, according to me this could have been for free.

Was this review helpful? Yes 1
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you very much for sharing your recent experience at the Mercure Hotel Frankfurt Eschborn Ost. We’re glad that you were especially satisfied with our rooms and the quality of our breakfast. Regarding the internet connection, we have optimized the high speed link in order to avoid any future connectivity problems. We look forward to welcoming you again... More 

New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 16, 2015 via mobile

The hotel is adorable; our first impression was how clean the lobby looked. The receptionists were very friendly and helpful. Check in went fast and smooth, which was great as we were very tired after our journey. The room was nice, very clean and the lighting added a warm effect. The bathroom was good and clean too, no problems here.... More 

Was this review helpful? Yes 5
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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