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Mercure Hotel Frankfurt Eschborn Ost

GreenLeadersBronze level
Helfmann Park 6, 65760 Eschborn, Hesse, Germany
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1 room 1 adult
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Mercure Hotel Frankfurt Eschborn Ost
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206 Reviews from our TripAdvisor Community

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Izmir, Turkey
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 23, 2015

I stayed hotel in December,2015. It was nice. The rooms were clean and bright. the breakfast was standard. the employees were good-humoured and friendly. the lociation of the hotel is also good as the shuttle service for the subway station passes in front of the hotel. by the way, the real market is also close to hotel. The only bad... More 

Helpful?
1 Thank Begüm H
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Begüm, Thank you very much for your kind review. We're delighted that you enjoyed your stay and that you were especially satisfied with our fine associates. We regret that you experienced challenges with our free WiFi connection. Please visit us again soon at the Mercure Hotel Frankfurt Eschborn Ost. Sincerely More 

London, United Kingdom
Level Contributor
153 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed December 18, 2015 via mobile

Not pleased with my experience at the Mercure. Yes granted we are in Eschborn and if you are there it is probably because your company put you there. And you probably will stay just one night if not a few hours. Still I found so much better experiences in other chains (try a Radisson airport hotel in the Nordics), where... More 

Helpful?
Thank Frankieandcharl
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Frankieandcharl, We're sad to hear that your company made you stay at our hotel. Our goal is to always exceed the expectations of our guests. We hope that you will be able to select your own accommodation in the future. Sincerely More 

Port Harcourt, Rivers, Nigeria
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed November 7, 2015

Good place to stay without much problems. Good food, spacious rooms and clean environment. Staff is helpful and pleasant. Indoor facilities, room facilities and service is good. Dining area is clean with good choice of food and drinks.

Helpful?
2 Thank Rohitha R
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Rohitha, thank you so much for your great comment regarding your stay. It is always a pleasure to receive positive feedback. We will be very glad to welcome you again in our Mercure Hotel. Thank you again for sharing your experience with us. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost More 

Norden, Germany
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 4, 2015

Coming here about once every six weeks for two nights business stay is enough for the waiters in the efficient pub to remember you. After the second glass of locally made appel wine with soda, they may have remebered you name. The a-la carte menu is always good, the breakfast buffet elaborate with an identical spread every day of the... More 

Helpful?
Thank GandGwithH
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear GandGwithH, What an awesome review, thank you very much! 4 Star consistency is what we strive for and we greatly appreciate when our guests acknowledge our efforts. Please come back again soon to the Mercure Hotel Eschborn Ost. Kind Regards More 

Nairobi, Kenya
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 30, 2015 via mobile

I'm a regular guest to this hotel since 1988 and I'm always astonished how my stay is always a stay to be remembered. The reception is perfect and the bar and restaurant are serving excellent wines and specialities from the region. The personnel is friendly, enthusiastic and motivated to render excellent service. Keep it up and see you soon.

Helpful?
Thank peter w
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Thank you very much for this fantastic review, Peter! Thank you especially for praising our fine associates. There will always be a room waiting for you at the Mercure Hotel Frankfurt Eschborn Ost. Kind Regards More 

Paris, France
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 27, 2015

I stayed there only 1 night - the hotel is nice, confortable, you know what to expect - rooms are spacious, with a desk to work and a confortable bed. The bathroom is simple, but you have a bathtub and it is very clean. The breakfast is OK, lot of choice and very friendly staff. Good for business trip.

Helpful?
1 Thank NesKfee
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, thank you very much for your comment regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We will be very glad to welcome you again in our Mercure Hotel. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost More 

Cambridge, United Kingdom
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 20, 2015

Specifically chosen because of its location to the airport to collect a colleague the next day, as you would expect from a Mercure, rooms were all really nice, well appointed, clean, tidy, restaurant was good for both supper and breakfast, nice easy comfortable hotel

Helpful?
1 Thank Pierre S
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Thank you very much for your great review, Pierre. We're glad that you enjoyed your stay. Please visit us again soon at the Mercure Hotel Frankfurt Eschborn Ost. Kind regards More 

Geneva, Switzerland
Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
4 of 5 stars Reviewed October 9, 2015

There is not much to say about the surroundings of the hotel. Located on the outskirt of Frankfurt, in the middle of...well nowhere really, this hotel manages to convey a sense of comfort, cleanliness and coziness which makes for a pleasant stay. The quality and commitment of the staff should be commended, and in particular the breakfast team (on Sundays,... More 

Helpful?
1 Thank GwenFirenze
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Gwen, "Extremely professional, pristine clear and comfortable. What more can you ask in Eschborn" - what more can we say? Thank you very much for your superb review. Please return again soon to the Mercure Frankfurt Eschborn Ost. Sincerely More 

Bovey Tracey, United Kingdom
Level Contributor
137 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed September 21, 2015

We stayed here for two nights on a recent business trip to Frankfurt. We liked being out of town for the cycling possibilities and chose this hotel as it had an outdoor swimming pool with a nice relaxing area. We also found that staying out of the city was much less expensive even if you had to travel into town... More 

Helpful?
1 Thank ChristinaBirtles
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Christina, What a great review from Bovey Tracey! We're delighted that you enjoyed your stay and look forward to seeing you again real soon at the Mercure Hotel Frankfurt Eschborn Ost. Kind Regards More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed September 11, 2015 via mobile

This place is only suitable for a one night stay during a business trip. You cannot stay here with a family. It's not high quality. It's very basic. Everything is just very basic. Location is OK. Food is not good. Staff is just OK. Nothing special.

Helpful?
Thank Asemev
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Asemev, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. We are very sorry that your experience did not meet your expectations. Our outdoor swimming pool, the terrace and the beach are very famous for children and family in the summer time. It is our hope that you will... More 

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