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All 7 Eschborn hotels

Mercure Hotel Frankfurt Eschborn Ost

4.0 of 5 Hotel   |   Helfmann Park 6, 65760 Eschborn, Hesse, Germany
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Mercure Hotel Frankfurt Eschborn Ost
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Ranked #1 of 7 Hotels in Eschborn
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A recent review
3 of 5 stars reviewed 3 weeks ago
Maureen T Otis, Maine, United States
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146 reviews from our community

Traveler rating
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    36
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    3
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4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Otis, Maine, United States
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Reception was efficient Given our large tour group Size. The Room was a a not up to par in size, furnishings and and amenities. The bed frame was a foot longer than the. Mattress causing stubbed toes. The breakfast which was included in our tour was excellent in quality with a large variety of well prepared foods.

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Szekesfehervar, Hungary
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have spent two weeks in this hotel during a business trip. It is only 15 minutes from the airport (with car/taxi), does not take too much time to get there. I had a room on the 4th floor with a double bed - it was quite comfortable. There are two highway exits near the hotel, but it is absolutely... More

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Minneapolis, MN
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I should have been ready for the room when the taxi driver asked me why I was staying at this particular Mercure when there were two others in the same area. I was given a room on a "Privelege" floor but when I stepped off of the elevator I immediately noticed a strong musty odor. It wasn't any better in... More

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Linz, Austria
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 7, 2014

This is a middle class hotel for business trips in the area. I stayed there for a couple of days and got upgraded automatically due to their partner program. Although I forgot some of my toiletries I had no problem because they helped me out at the reception. The room was big and clean.

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Dusseldorf, Germany
Top Contributor
98 reviews 98 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 29, 2014

This hotel offers its business customers in Eschborn that little bit extra in the way of al fresco dining next to the hotel pool and jogging tracks starting behind the building. Grocery shopping possibilities are also nearby. Though close to a highway exit it is quiet enough to get one's rest. Great service from the reception to bar staff.

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Many thanks regarding your comments about your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. Your comments are very important for us. So we are able to improve continuously the service for our guest. We will share your comments with our team. We are sure that this feedback will... More

Warsaw, Poland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 22, 2014

Hotel do not have best location, it's quite far from city center, but anyway still only 10 min by car Like all Frankfurt for me ;-) it's not have amazing architecture, but rooms are quite big and clean, with coffe & tea facilities, bathroom is also ok and they provide bath cosmetics and hairdryer. Receptionits are not very efficients but... More

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Many thanks that you took time to tell us your opinion about your stay at the Mercure Hotel Frankfurt Eschborn Ost. Your comments are very important for us. So we are able to improve continuously the service for our guests. We are very pleased, that you were satisfied with our service and especially with the room cleanliness and... More

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 17, 2014

Stayed here on business in Eschborn, and could only get a room in this property as there was a fair on. It's a bit remote from the office district, but I arranged to be picked up and dropped off. You can walk back from the Station across open country and the motorway if it's still light out. Standard Mercure room,... More

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ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Many thanks regarding your comments about your stay at the Mercure Hotel Frankfurt Eschborn Ost. It is always a pleasure to receive positive feedback. Your comments are very important for us. So we are able to improve continuously the service for our guest. We will share your comments with our team. We are sure that this feedback will... More

Prague, Czech Republic
Top Contributor
64 reviews 64 reviews
52 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 6, 2014

not much to share: polite, nice staff in a nicely equipped hotel (outer spa looks beautiful, however, not really tempting in march) with excellent breakfast and nice location - close to S-bahn and anything in eschborn. free wifi a bit of pain as you need reconnect every 200 MB or so, and the speed is no good. add 10 euro... More

Was this review helpful? Yes
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Many thanks that you took the time to tell us your opinion about your stay in our Mercure Hotel. We are pleased that you were satisfied with our service. Your comments are very important for us. So we are able to improve continuously the service for our guests. We hope to welcome you again in our Mercure Hotel.... More

Arese, Italy
Top Contributor
79 reviews 79 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 1, 2014

Is quite far from the fair, I stayed only one night luckily. The hotel is nice, rooms are ok and bathroom is a bit small. Breakfast is very expensive but offers a good choice. There is a nice bar to have a relaxing drink with friends but the bartenders don't manage English very well to understand a difference between a... More

Was this review helpful? Yes
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Many thanks that you took the time to tell us your opinion about your stay in our Mercure Hotel. Your comments are very important for us. So we are able to improve continuously the service for our guests. We are pleased that you were satisfied with our service. Despite small language difficulties in our Bar, we hope to... More

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Additional Information about Mercure Hotel Frankfurt Eschborn Ost

Address: Helfmann Park 6, 65760 Eschborn, Hesse, Germany
Location: Germany > Hesse > Eschborn
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Ost 4*
Number of rooms: 224
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