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All 16 Cergy hotels

Novotel Cergy Pontoise

4.0 of 5 Hotel   |   3, Avenue du Parc, 95011 Cergy, France
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Ranked #1 of 16 hotels in Cergy
A recent review
4 of 5 stars reviewed 3 days ago
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160 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed as part of a coach party for 4 nights. The hotel is clean, comfortable and very welcoming. The staff were extremely helpful as the safe in our room was broken and could not be repaired they moved us to another room quickly and efficiently. Breakfast is excellent, yes the 'hot plate' scrambled eggs are not good but no worse... More

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Senior Contributor
35 reviews 35 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 11, 2014

Stayed for one night. Staff were very friendly and efficient, rooms clean enough and facilities okay - WiFi, TV, shower, drinks. Bed wasn't the most comfy and the decor could do with a refresh but nothing to worry about when only staying one night. Breakfast was okay, decent selection of pastries, cereals and fruit. Didn't try any hot stuff but... More

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lionel V, Directeur général at Novotel Cergy Pontoise, responded to this review
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Madame, Monsieur, Un grand merci d'avoir partagé vos impressions de séjour au Novotel de Cergy Pontoise sur Tripadvisor. Votre passage... More

Barnstaple, United Kingdom
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 2, 2014

Nice hotel in a quiet area, clean rooms and spacious, bathroom was clean and had a walk in shower, separate toilet. All corridors were clean and well maintained. The lift were small, reception area was well designed and open with plenty of seats to sit down and relax. Limited amount of food for breakfast and the scrambled eggs were cold.... More

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19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 24, 2013

Stayed here for 1 night on business and found the staff to be very helpful and friendly with generous sized rooms. It was too cold to use the pool, but the choice of food in the restaurant was very good and the staff were very friendly. Breakfast buffet had plenty of choice and the rooms were spacious.

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Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 2, 2013

I have been staying for a long period in this hotel and I actually didn't enjoy my stay much for the below reasons. . The breakfast is really really bad. The choices are very limited. I didn't like the cheese, the eggs wasn't well-done. I only liked the crepe with nutella and the orange juice. They need to have different... More

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London, UK
Top Contributor
52 reviews 52 reviews
50 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed October 20, 2013

Functional hotel but clean and well-equipped. Bed very comfy and we slept well. Bathroom well-equipped. You can open the window for fresh air which is useful. Staff were friendly and helpful - we didn't need any information. Didn't eat at the hotel. Generally restaurants in Cergy are chains-style so OK but not wonderful. Hotel is close to the port which... More

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Top Contributor
56 reviews 56 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 20, 2013

As a business traveller, I want 3 things; 1. Clean environment 2. Reliable Internet 3. Good breakfast Novotel Cergy has all of these as well as decent sized rooms, big comfy beds, and a decent price. I always have a comfortable stay, and happy to stay here time and time again

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Mooresville, Indiana, United States
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 12, 2013

Have spent the last two weeks in this hotel, and found it a very good choice for a female US business traveler. This is not a luxury hotel, but it is very clean, with comfortable beds and reasonably sized rooms, and the environment felt safe. I was impressed with how quiet the rooms were ... in my 3rd floor room,... More

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Senior Contributor
24 reviews 24 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 29, 2013

Rooms are great and the atmosphere in the hotel is lovely. Staff are really friendly, but service can be slow. I waited a long time before anyone appeared at the bar to take my order. Most speak English too.

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Additional Information about Novotel Cergy Pontoise

Also Known As:
Novotel Cergy Pontoise Hotel Cergy
Novotel Cergy Pontoise Hotel
Novotel Cergy
Cergy Novotel
Address: 3, Avenue du Parc, 95011 Cergy, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Cergy
Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 hotels in Cergy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Cergy Pontoise 4*
Official Description (provided by the hotel):
The Novotel Cergy Pontoise is a 3 star hotel close to the Cergy business district and 500 m from the RER train line to Paris. The location and hotel facilities are ideal for a business trip or a holiday following the footsteps of the Impressionists. Thehotel offers 191 rooms, 13 meeting rooms for your seminars and meetings, a restaurant, bar, private car park and a swimming pool. ... more   less 
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