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All 16 Cergy hotels

Novotel Cergy Pontoise

4.0 of 5 Hotel   |   3, Avenue du Parc, 95011 Cergy, France
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Ranked #1 of 16 hotels in Cergy
A recent review
5 of 5 stars reviewed 1 week ago
AHGGDG Birmingham, United Kingdom
  • Reviews (182)
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182 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Birmingham, United Kingdom
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed 3 nights at this hotel with a Newmarket Coach trip to Paris. The room was excellent. Spacious and well appointed. Free WiFi. Excellent bathroom with good shower and separate toilet. Breakfast was very good with plenty of choice and the staff handled our coach party very well. We did not have evening meal so cannot... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Top Contributor
92 reviews 92 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights, found the rooms clean and very comfortable, plenty of space in the room with an excellent bathroom and clean towels every day if you want, Fridge and tea making facilities. I was amazed at the choice at breakfast time with plenty of everything for all European taste ( full English included ). It was sad... More

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Winterton-on-Sea, England, United Kingdom
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was basic but clean and the staff were always pleasant and helpful. The bathroom was of a high standard. Whilst the breakfast had a good selection, they couldn't cope with more than one coach trip at a time so one morning it was chaos with both space at a table and food running out. Th evening meal provision... More

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Chester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 4 nights at this novotel hotel it was good base for our coach trip to Paris. Rooms were a good standard and very clean, staff were very helpful. Quite a nice selection food for breakfast and evening, but the hot food was always on the cool side other wise ok

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Aalst, Belgium
Top Contributor
94 reviews 94 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed July 14, 2014

This hotel is everything you expect a Novotel to be : clean and modern room, immaculate bathroom and equipment, fast wifi. However the quality of breakfast was poor, for these rates you might expect a decent omelette, crispy bacon and nice sausage. None of the above, a shame really. Add to this disappointment a rude waitress who told us "you've... More

Was this review helpful? Yes 3
Forster, Australia
1 review
4 of 5 stars Reviewed June 25, 2014

The food was terrible for being in Paris you would expect good food the meals were disgusting you could even eat the scramble eggs for breakfast just like glue. the meals at night were just the same. For a Novotel it is not acceptable the need a new chef or at least one that can cook

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Top Contributor
163 reviews 163 reviews
69 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed May 20, 2014 via mobile

Best hotel in Cergy without doubt, clean comfortable and friendly staff. Restaurant perfectly ok and efficient though choices a little limited,good breakfast buffet. Swimming pool a bonus but only when warm enough !

Was this review helpful? Yes 2
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 22, 2014 via mobile

Stayed as part of a coach party for 4 nights. The hotel is clean, comfortable and very welcoming. The staff were extremely helpful as the safe in our room was broken and could not be repaired they moved us to another room quickly and efficiently. Breakfast is excellent, yes the 'hot plate' scrambled eggs are not good but no worse... More

Was this review helpful? Yes 3
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 11, 2014

Stayed for one night. Staff were very friendly and efficient, rooms clean enough and facilities okay - WiFi, TV, shower, drinks. Bed wasn't the most comfy and the decor could do with a refresh but nothing to worry about when only staying one night. Breakfast was okay, decent selection of pastries, cereals and fruit. Didn't try any hot stuff but... More

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lionel V, Directeur général at Novotel Cergy Pontoise, responded to this review
Google Translation

Madame, Monsieur, Un grand merci d'avoir partagé vos impressions de séjour au Novotel de Cergy Pontoise sur Tripadvisor. Votre passage... More

Barnstaple, United Kingdom
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2014

Nice hotel in a quiet area, clean rooms and spacious, bathroom was clean and had a walk in shower, separate toilet. All corridors were clean and well maintained. The lift were small, reception area was well designed and open with plenty of seats to sit down and relax. Limited amount of food for breakfast and the scrambled eggs were cold.... More

Was this review helpful? Yes 1
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Additional Information about Novotel Cergy Pontoise

Address: 3, Avenue du Parc, 95011 Cergy, France
Location: France > Ile-de-France > Val-d'Oise > Cergy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Cergy Pontoise 4*
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Also Known As:
Novotel Cergy Pontoise Hotel Cergy
Cergy Novotel

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Hotel & grounds (11)
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Bathroom (2)
View from room (2)
Room/suite (10)
Dining (9)
Family/play areas (4)
Other (7)
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Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Novotel Cergy Pontoise is a 3 star hotel close to the Cergy business district and 500 m from the RER train line to Paris. The location and hotel facilities are ideal for a business trip or a holiday following the footsteps of the Impressionists. Thehotel offers 191 rooms, 13 meeting rooms for your seminars and meetings, a restaurant, bar, private car park and a swimming pool. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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