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All 16 Cergy hotels

Novotel Cergy Pontoise

4.0 of 5 Hotel   |   3, Avenue du Parc, 95011 Cergy, France
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Ranked #1 of 16 hotels in Cergy
A recent review
3 of 5 stars reviewed 2 weeks ago
PG61 Aalst, Belgium
  • Reviews (174)
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174 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Aalst, Belgium
Top Contributor
83 reviews 83 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is everything you expect a Novotel to be : clean and modern room, immaculate bathroom and equipment, fast wifi. However the quality of breakfast was poor, for these rates you might expect a decent omelette, crispy bacon and nice sausage. None of the above, a shame really. Add to this disappointment a rude waitress who told us "you've... More

Was this review helpful? Yes 3
Forster, Australia
1 review
4 of 5 stars Reviewed 5 weeks ago

The food was terrible for being in Paris you would expect good food the meals were disgusting you could even eat the scramble eggs for breakfast just like glue. the meals at night were just the same. For a Novotel it is not acceptable the need a new chef or at least one that can cook

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Top Contributor
162 reviews 162 reviews
69 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed May 20, 2014 via mobile

Best hotel in Cergy without doubt, clean comfortable and friendly staff. Restaurant perfectly ok and efficient though choices a little limited,good breakfast buffet. Swimming pool a bonus but only when warm enough !

Was this review helpful? Yes 2
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 22, 2014 via mobile

Stayed as part of a coach party for 4 nights. The hotel is clean, comfortable and very welcoming. The staff were extremely helpful as the safe in our room was broken and could not be repaired they moved us to another room quickly and efficiently. Breakfast is excellent, yes the 'hot plate' scrambled eggs are not good but no worse... More

Was this review helpful? Yes 3
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 11, 2014

Stayed for one night. Staff were very friendly and efficient, rooms clean enough and facilities okay - WiFi, TV, shower, drinks. Bed wasn't the most comfy and the decor could do with a refresh but nothing to worry about when only staying one night. Breakfast was okay, decent selection of pastries, cereals and fruit. Didn't try any hot stuff but... More

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lionel V, Directeur général at Novotel Cergy Pontoise, responded to this review
Google Translation

Madame, Monsieur, Un grand merci d'avoir partagé vos impressions de séjour au Novotel de Cergy Pontoise sur Tripadvisor. Votre passage... More

Barnstaple, United Kingdom
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2014

Nice hotel in a quiet area, clean rooms and spacious, bathroom was clean and had a walk in shower, separate toilet. All corridors were clean and well maintained. The lift were small, reception area was well designed and open with plenty of seats to sit down and relax. Limited amount of food for breakfast and the scrambled eggs were cold.... More

Was this review helpful? Yes 1
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 24, 2013

Stayed here for 1 night on business and found the staff to be very helpful and friendly with generous sized rooms. It was too cold to use the pool, but the choice of food in the restaurant was very good and the staff were very friendly. Breakfast buffet had plenty of choice and the rooms were spacious.

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Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 2, 2013

I have been staying for a long period in this hotel and I actually didn't enjoy my stay much for the below reasons. . The breakfast is really really bad. The choices are very limited. I didn't like the cheese, the eggs wasn't well-done. I only liked the crepe with nutella and the orange juice. They need to have different... More

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London, UK
Top Contributor
60 reviews 60 reviews
58 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed October 20, 2013

Functional hotel but clean and well-equipped. Bed very comfy and we slept well. Bathroom well-equipped. You can open the window for fresh air which is useful. Staff were friendly and helpful - we didn't need any information. Didn't eat at the hotel. Generally restaurants in Cergy are chains-style so OK but not wonderful. Hotel is close to the port which... More

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Additional Information about Novotel Cergy Pontoise

Address: 3, Avenue du Parc, 95011 Cergy, France
Location: France > Ile-de-France > Val-d'Oise > Cergy
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Cergy Pontoise 4*
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Also Known As:
Novotel Cergy Pontoise Hotel Cergy
Cergy Novotel

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Hotel & grounds (11)
Bathroom (2)
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Room/suite (10)
Dining (9)
Family/play areas (4)
Other (9)


Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Novotel Cergy Pontoise is a 3 star hotel close to the Cergy business district and 500 m from the RER train line to Paris. The location and hotel facilities are ideal for a business trip or a holiday following the footsteps of the Impressionists. Thehotel offers 191 rooms, 13 meeting rooms for your seminars and meetings, a restaurant, bar, private car park and a swimming pool. ... more   less 
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