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Original Sokos Hotel Vaakuna Hameenlinna

Possentie 7, Haemeenlinna 13200, Finland
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Original Sokos Hotel Vaakuna Hameenlinna
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55 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
  • All months
    (55)
  • Mar-May only
    (13)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (7)
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1 review
5 of 5 stars Reviewed 5 weeks ago

This hotel is probably one of the best i have visited. Everytime the staff is very friendly and makes me feel at home. Also the staff doesn't change that much so I remember them. More than once i have been able to talk to the manager or someone higher and they have wanted to know how they can improve this... More 

Was this review helpful? Yes
vaakuna2015, Asiakassuhdepäällikkö at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Hello Jukka R. Thank you for your feedback. I'm happy to hear that you have enjoyed Your stay in our hotel. Welcome back again! Have a nice summer! More 

Espoo, Finland
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 9, 2015

The hotel is located nicely next to railway station and by the lake. The city center is about 1 km away. The room was decent size and clean. Anyhow, the double bed was around 140cm wide and way too soft. Meaning that when the other one was turning from side the side, other one was also awake. All the talk... More 

Was this review helpful? Yes
Iida T, Guest Relations Manager at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Dear Kokkonen, Thank you for your review and taking your time to write it. Nice to hear that you liked our location and the room was well cleaned. It is of course very unfortunate that you found the bed in the room uncomfortable. We have those 140 cm wide beds in our single rooms, all the double rooms have 160... More 

Travelers are raving about these Haemeenlinna hotels

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 22, 2015

The most beautiful hotel in Hämeenlinna. Big cosy suites with a big balcony and amazing view on the lake, extremely friendly staff and excellent food ! Everything is close, town centre, the railway station and swimming places ... We keep coming back - really love this place !!! 💛

Was this review helpful? Yes
Iida T, Guest Relations Manager at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Thank you so much for your great review Christina! We are delighted to hear that you have enjoyed our rooms and of course our service. We look forward to welcoming you back to Vaakuna next time you´re in Hämeenlinna. Have a lovely summer! More 

Kimito Island, Finland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 16, 2015

Our room was like new, very clean and nicely decorated with a minibar and a balcony. The staff was friendly and breakfast good. Only minus was the parking that costs 11 euros for a day.. The shopping centre Goodman was quite near the hotel.

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Iida T, Guest Relations Manager at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Hi Nina, Thank you for your visit to Hämeenlinna and thank you for your nice review. We are so happy to notice you enjoyed your stay at Vaakuna. We have just renewed all of the rooms last year, it is very nice to hear that you also liked them. We would be delighted to warmly welcome you back to Vaakuna... More 

Helsinki
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 8, 2014

Room had only basic facilities. It was however quiet and clean. The hotel is located near the lake with very nice view. The railway station is also near by so the connection e.x. to Helsinki is easy with train.

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
Iida T, Front Office Manager at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Dear Antero, Thank you for visiting Original Sokos Hotel Vaakuna Hämeenlinna and writing a review. Good to hear that you liked our clean and quiet environment, location and view. We look forward to see you again! More 

Tel Aviv, Israel
Level Contributor
86 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed September 23, 2014

The Vaakuna Sokos Hotel seemed to me at first like a good hostel. Room was clean but very small and besides a bed there was nothing in it. I asked for a desk to put my computer on and it was brought to me. As said on one of the reviews, the walls are a paper. The staff, though, was... More 

Was this review helpful? Yes 1
Iida T, Asiakassuhdepäällikkö at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Dear Giovanni, Thank you for visiting Hämeenlinna and Original Sokos Hotel Vaakuna! We appreciate that you wrote a thorough review. All the feedback is important to us to improve our service. It´s nice to hear that you liked our staff and enjoyed the breakfast. I am really sorry to hear about your negative experience regarding the room. Next time you... More 

Helsinki, Finland
Level Contributor
102 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed September 1, 2014

We stayed over night during weekend, but didn't test the restaurant. Service on the front desk was ok and everything worked well. Our double room was clean but very small. The location is around 1,2 kilometers from the center of Hämeenlinna, but only 200 meters from the railway station. There is no drive through traffic to make noise, we could... More 

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Iida T, Asiakassuhdepäällikkö at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Dear Golfaten, Thank you for your stay at our hotel and for your time to write this review. We hope that the location was suitable for you. It´s about ten minutes walk to the center of Hämeenlinna and the hotel is very near to the railway station. Guest reviews give us guidelines to constantly develop our breakfast buffet. Thank you!... More 

Tampere, Finland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 31, 2014 via mobile

Booked this hotel for weekend. Basically, pretty satisfied, but expected little bit more from superior type of room, it is very basically equipped, minimal style. But in overall everything was fine - clean room, fast check-in, good breakfast, nice sauna. I wouldn't stay in this hotel for a long term, but for short visit - recommend.

Was this review helpful? Yes
Iida T, Asiakassuhdepäällikkö at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Dear Acoustic75, Thank you for your time to write this review. We hope to see you again as our guest next time you come to Hämeenlinna! More 

Haemeenlinna, Finland
Level Contributor
3 reviews
1 of 5 stars Reviewed August 30, 2014

- Walls in hotel are paper: you can hear everything from neighbour rooms. We were able to sleep about three hours. People were not partying, they were just living their normal life when travelling. - View from the room is straight to backyard trash cans. You can be lucky and get beautiful lake view. - we booked double bed and... More 

Was this review helpful? Yes
Iida T, Asiakassuhdepäällikkö at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Dear Travellercouple, first of all we would like to thank you for your feedback. All the feedback is important to us to improve our services. We are truly sorry to hear about your negative experience at our hotel. We apologize the noice from the other rooms and lack of cleanliness. Hopefully your trip to Hämeenlinna was otherwise a nice experience... More 

Sipoo, Southern Finland, Finland
2 reviews
4 of 5 stars Reviewed July 20, 2014

We stayed at Sokos Hotel Vaakuna for 3 nights during Wanaja Festival event. Compared to many other hotels we have stayed in Finland and abroad this one gets favourite points for comfortable beds, clean and renovated room (basic modern style, just how we like!), sound-proof walls and of course, location and friedly staff! We borrowed bikes one day and took... More 

Was this review helpful? Yes
Iida T, Guest Relations Manager at Original Sokos Hotel Vaakuna Hameenlinna, responded to this review

Hi, Thank you for your feedback. Great to hear that you enjoyed your stay in our hotel. Especially is nice to hear that our service was succeeded. We hope to see you again in Sokos Hotel Vaakuna Hämeenlinna! More 

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