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Hotel Alexandra

#7 of 53 Hotels in Lech
Certificate of Excellence
Strass 378, Lech 6764, Austria
Hotel Alexandra
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82 reviews from our community

Traveler rating
    50
    26
    5
    1
    0
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17
26
4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Contributor
16 reviews 16 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel last week for our annual ski trip. The staff were friendly, helpful and pleasant. The rooms were extremely large - more like suites and the food was fantastic. The hotel was clean and well equipped. Although the bathrooms were a bit dated in style they were always clean and there was plenty of hot water.... More 

Was this review helpful? Yes 1
Guildford, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a great chalet hotel from which to enjoy the excellent skiing that Lech has to offer. Ski Total who operate it provide great value for such an up-market resort. This was my fifth visit and while each time the staff have been good, this year the staff were particularly good and couldn't do more for you. Sammie the... More 

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welwyn garden city
Top Contributor
76 reviews 76 reviews
19 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This chalet hotel run by Ski Total, and the manager Sammi and her team made our holiday memorable. All you guys will go a long way, we wish you well. Sarah from Lancashire , Harry from Richard Hale, Chef Lorenso from Scotland and all of you , thank you. Ben and Pete thanks for the ski orienteering . The hotel... More 

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Clitheroe, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The team running this hotel make sure they go the extra mile to make everyone feel special and welcome, knowing everyone's name within minutes of arrival it seemed. The food was the best I've ever had on a ski holiday, the Ski Total rep, Emma, made an excellent ski guide which made the experience even better. The property itself was... More 

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

We're glad that our team made you feel so welcome during your stay and that you loved the food too. Thank you for letting us know. More 

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Thank you to the staff for making our first ski chalet holiday extra special. Sammi you are an inspiration! Lorenzo fantastic food. Harry, Sarah, Emma, Emilly and all the others you kept our spirits up when we were suffering. Emma great orientation of the slopes on the first two days. We'lll be back with ski total.

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

Hi Nigel A, We're thrilled that our staff made such a difference to your first ski chalet holiday! Many thanks for all the personal compliments and we'll see you next season! More 

London, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a fantastic week with Ski Total at the Alexandra. The staff are brilliant, the chalet comfortable, the food wonderful, the wine flowed and the skiing was excellent. I've been skiing with other chalet companies but this was the best. All the good things other reviews have stated are true. The only things less than perfect was that the... More 

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

We're sorry that you felt that the temperature in our public areas was too high for your liking, but thank you for highlighting for the benefit of others that the style of "twin" beds is different from that in the UK, and is in fact typical of the continental twin beds found in Europe. We're delighted that you can recommend... More 

London, United Kingdom
Top Contributor
58 reviews 58 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went in half term and it was great...... We had great weather and had a great week skiing. The hotel is excellant. I went with my mate and his daughter my 2 daughter and son..... The bedrooms are large and you have plenty of room for your ski coats equipment etc. We had our own bathroom shower was a... More 

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Bucks
Top Contributor
120 reviews 120 reviews
62 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Here we have a very traditional chalet just outside main Lech but very well served with a bus to the main lifts that stops right outside ( during peak times ) or a short walk to the top road to catch the #1 that goes every ten minutes. The chalet is well equipped , comfortable and warm ( a bit... More 

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

Thank you for your review and for complimenting our team at the hotel; we're glad that you enjoyed your stay. More 

Birmingham, UK
Top Contributor
66 reviews 66 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from a week at this chalet hotel - staff were the best we have come across in all of our ski holidays as they were always on hand and keen to look after all the guests. They even remembered everyone's names! It was our first experience of ski total and we were very impressed with them - knocked... More 

Was this review helpful? Yes 2
gower
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just come back from a very snowy Lech. Sammie, Sarah, Harry, Lorenzo, Emily, Emma and all - many thanks for looking after us so well. I can't keep repeating all the excellent reviews already made, suffice to say that of all the chalet hotels that my group has stayed in, this ranks as the best. We probably would not have... More 

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

We're so pleased to learn that you felt so well looked after by our staff and rate the Alexandra so highly. Many thanks. More 

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