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Hotel Alexandra

#8 of 53 Hotels in Lech
Certificate of Excellence
Strass 378, Lech 6764, Austria
Hotel Alexandra
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83 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 7, 2015

A medium sized chalet-hotel in the upmarket ski resort of Lech. A group of 10 of us stayed there in January and I’d have to say this was the most professional chalet I’ve experienced. Staff were all smartly dressed and the guys even wore a shirt and tie! You certainly won’t go hungry with 5 courses from canapés through to... More 

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London
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 29, 2015

We stayed at this hotel last week for our annual ski trip. The staff were friendly, helpful and pleasant. The rooms were extremely large - more like suites and the food was fantastic. The hotel was clean and well equipped. Although the bathrooms were a bit dated in style they were always clean and there was plenty of hot water.... More 

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

Thank you for your highly complimentary review. We are so glad that, even after previous enjoyable experiences at the Alexandra, you rate this year's team as particularly worthy of high praise. More 

Guildford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 25, 2015

This is a great chalet hotel from which to enjoy the excellent skiing that Lech has to offer. Ski Total who operate it provide great value for such an up-market resort. This was my fifth visit and while each time the staff have been good, this year the staff were particularly good and couldn't do more for you. Sammie the... More 

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welwyn garden city
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed March 21, 2015 via mobile

This chalet hotel run by Ski Total, and the manager Sammi and her team made our holiday memorable. All you guys will go a long way, we wish you well. Sarah from Lancashire , Harry from Richard Hale, Chef Lorenso from Scotland and all of you , thank you. Ben and Pete thanks for the ski orienteering . The hotel... More 

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Clitheroe, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

The team running this hotel make sure they go the extra mile to make everyone feel special and welcome, knowing everyone's name within minutes of arrival it seemed. The food was the best I've ever had on a ski holiday, the Ski Total rep, Emma, made an excellent ski guide which made the experience even better. The property itself was... More 

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

We're glad that our team made you feel so welcome during your stay and that you loved the food too. Thank you for letting us know. More 

Raleigh, North Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed March 17, 2015

Thank you to the staff for making our first ski chalet holiday extra special. Sammi you are an inspiration! Lorenzo fantastic food. Harry, Sarah, Emma, Emilly and all the others you kept our spirits up when we were suffering. Emma great orientation of the slopes on the first two days. We'lll be back with ski total.

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

Hi Nigel A, We're thrilled that our staff made such a difference to your first ski chalet holiday! Many thanks for all the personal compliments and we'll see you next season! More 

London, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 9, 2015

We had a fantastic week with Ski Total at the Alexandra. The staff are brilliant, the chalet comfortable, the food wonderful, the wine flowed and the skiing was excellent. I've been skiing with other chalet companies but this was the best. All the good things other reviews have stated are true. The only things less than perfect was that the... More 

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

We're sorry that you felt that the temperature in our public areas was too high for your liking, but thank you for highlighting for the benefit of others that the style of "twin" beds is different from that in the UK, and is in fact typical of the continental twin beds found in Europe. We're delighted that you can recommend... More 

London, United Kingdom
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 9, 2015

We went in half term and it was great...... We had great weather and had a great week skiing. The hotel is excellant. I went with my mate and his daughter my 2 daughter and son..... The bedrooms are large and you have plenty of room for your ski coats equipment etc. We had our own bathroom shower was a... More 

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Bucks
Level Contributor
122 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed March 4, 2015

Here we have a very traditional chalet just outside main Lech but very well served with a bus to the main lifts that stops right outside ( during peak times ) or a short walk to the top road to catch the #1 that goes every ten minutes. The chalet is well equipped , comfortable and warm ( a bit... More 

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Hotelplan, Guest Relations Manager at Hotel Alexandra, responded to this review

Thank you for your review and for complimenting our team at the hotel; we're glad that you enjoyed your stay. More 

Birmingham, UK
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed March 3, 2015

Just returned from a week at this chalet hotel - staff were the best we have come across in all of our ski holidays as they were always on hand and keen to look after all the guests. They even remembered everyone's names! It was our first experience of ski total and we were very impressed with them - knocked... More 

Was this review helpful? Yes 2
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