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Hotel Goldener Berg

Oberlech 117 | 6764 Lech am Arlberg, Lech 6764, Austria
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Hotel Goldener Berg
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81 Reviews from our TripAdvisor Community

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Sussex
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a week at The Goldener Berg just before christmas. We normally ski in France and fancied a change and this Hotel caught our eye. It exceeded our expectations on every level. Our journey (via Friedrichshafen and train to Langen) was easy and on arrival were made to feel very welcome. The holiday got off to the perfect start... More 

Helpful?
Thank SussexNick
goldenerberg, Manager at Hotel Goldener Berg, responded to this review

Dear SussexNick and family, Family Pfefferkorn and the entire ‘Golden Team’ are joining me in thanking you for your warm and rewarding review of our hotel! It is always a great motivation for everyone here to know that our service quality and efforts in creating an exceptional experience are making a difference and leave our guests with beautiful memories. Our... More 

Zurich, Switzerland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 26, 2015

I have not been back to Austria for holidays in a while, since living in Switzerland. That was a big mistake. Austrian hospitality (and especially @Goldener Berg) is like night vs day compared to Switzerland. A warm welcome, genuine interest in making your stay as perfect as possible, immediate attention at the reception and at dinner, ... A few examples:... More 

Helpful?
Thank ASchebach
goldenerberg, Management Assistant at Hotel Goldener Berg, responded to this review

Dear guest, thank you so much for taking the time to give us your feedback! Hearing from our guests that they had a wonderful time and felt taken care of and warmly welcome makes us really happy! It is really great to hear that you loved your stay with us and that our team could make you feel really at... More 

Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 7, 2015 via mobile

Im glad we splurged on this hotel over Christmas, it was well worth it. The staff were extremely accommodating and made our stay special, nothing was too difficult. The room was spacious with a great view of the town. Food was amazing, I would recommend more time in the speciality restaurant esp the old restaurant. Location is perfect, first on... More 

Helpful?
Thank AussiegirlDP79
goldenerberg, Management Assistant at Hotel Goldener Berg, responded to this review

Dear guest, thank you so much for taking the time to give us some feedback! It's great to hear, that you really enjoyed your stay with us and that you loved our food. Thanks a lot for the praise! We are looking forward to have you back real soon! Best greetings, Victoria Greif (Management Assistant) and the whole team More 

London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 27, 2015

The last time I was at this hotel with my family was during the summer 4 years ago and we loved it. Back this summer and it just keeps on getting better. The service is wonderful as are the facilities. One thing I particularly love about this hotel are the staff. All have personality and love to interact with the... More 

Helpful?
Thank TheEdibleGardener
goldenerberg, Direktionsassistentin at Hotel Goldener Berg, responded to this review

Dear guest, it is wonderful to hear that you visit Goldener Berg regularly and that you think our service, staff and offer is getting better and better - thank you very much for taking the time to give us such a detailed feedback. Yes, we are really lucky to have so many great personalities in our team and we appreciate... More 

Irvine, California
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 17, 2015

I opted to stay at this hotel because I was looking for an extraordinary experience in Lech. I must admit to having mixed feelings about this hotel. It is a beautiful hotel with a splendid mix of traditional and modern architecture. I was warmly greeted by the reception staff and one of the owners. Not long afterwards, I went down... More 

Helpful?
2 Thank Eitleoir
goldenerberg, Inhaber at Hotel Goldener Berg, responded to this review

Hello from Austria! We thank you so much for your feedback via Trip advisor. We are happy that you liked most of the hotels offers and that you were treated well in most areas. Very sorry to hear however, that the service in the bar area was not what you expected. Of course everybody should be served right away. This... More 

london
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 8, 2015

Loved the location of this comfortable hotel. Stayed 6 nights. Reached by a 5 minute cablecar ride from Lech (runs till 1am) and a slightly gloomy underground uphill tunnel walk ( grey concrete and a bit like a James Bond movie location with golf carts carrying luggage up but not people). Hotel is v welcoming though and you step out... More 

Helpful?
Thank LizhLondon
goldenerberg, Inhaber at Hotel Goldener Berg, responded to this review

Hello from sunny Oberlech! We thank you so much for your feedback via Trip advisor. We are very happy to read, that you enjoyed your time in Goldener Berg – it really was our pleasure to have had you here. We hope to have this pleasure soon again. Concerning the kids dinner: We do offer a special dinner for children... More 

Cardiff
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 31, 2015

Just returned from a 4 day break. The 2 things that most stand out about this hotel is the location and it's staff. Perched on the mountain side (no cars during the winter season), the hotel location is utterly beautiful. Once you are there you really dont need to go anywhere else if you didnt want to. Hotel food was... More 

Helpful?
Thank CardiffBayTraveller
goldenerberg, Inhaber at Hotel Goldener Berg, responded to this review

Hello from Oberlech in summer – which is just as beautiful! Thank you so much for your feedback here on Trip advisor. We are so happy to read, that you enjoyed you stay with us so much! Leger dinner is served in Bergstübli as well as in Alter Goldener Berg – we have to make sure you get a taste... More 

Jerusalem
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 12, 2015 via mobile

Went with my father and brother to Lech for 3 days. GoldenerBerg was perfect. Great chalet feeling with wonderfully fresh breakfast. Spa is great. Also good for kids. my dad got hurt and the hotel was amazingly accommodating with a late checkout for him and other items. Highly recommended. Only negative was the heat was a bit strong. We just... More 

Helpful?
Thank MichaelEis
goldenerberg, Inhaber at Hotel Goldener Berg, responded to this review

Hello from Goldener Berg! Thank you so much for your feedback here on Trip advisor. We are so happy to read, that you enjoyed you stay with us so much! We do hope, that your father is better by now? Hopefully soon enough to see you all back next winter? We are very much looking forward to having you back... More 

Amsterdam
Level Contributor
95 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
1 of 5 stars Reviewed March 2, 2015

We are all seasoned travellers and have never had such a chaotic lunch as here on the terrace. The staff are completely stressed out, freaked out and clumsy. They stumble all over the place, orders are mixed up. The food is so-so. A terrible experience despite the great views

Helpful?
2 Thank traveller12382
goldenerberg, Inhaber at Hotel Goldener Berg, responded to this review

Hello from sunny Oberlech! Thank you so much for your feedback here on Trip advisor. It seems your lunch break with us just did not work out at all. That is too bad, as perfect service is our highest aim. We do hope, you will give us a second chance to show: we can do a lot better than that!... More 

Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

Have stayed here many times. Great spot, nice hotel, great food, lovely service. Really good for kids. Food is excellent. Has a kids club. Good pool and spa area. Ski in ski out. Recently renovated the bar area. Not cheap but not much in Lech is.

Helpful?
Thank HKtraveler777
goldenerberg, Inhaber at Hotel Goldener Berg, responded to this review

Hello from Goldener Berg! Thank you so much for your lovely comments on Trip Advisor! Thanks for your time to write all that! We are very happy to read, that you and your children are always having a good time in Goldener Berg. We are already looking forward to see you soon again! I am sending my very best Daniela... More 

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