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Sheraton Noosa Resort & Spa


Sheraton Noosa Resort & Spa
Hotel class 4 of 5
14-16 Hastings Street | Box 886, Noosa 4567, Australia
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Traveler Reviews

74% Recommend
4.0 of 5 stars 74 reviews
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By trip type
All (74)
[ Date ] [ Rating ]
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5 of 5 stars
teachers_on_tour 28 contributions
Sydney, Australia
Jul 4, 2009 | Trip type: Couples

Undeniably, the decor of this hotel is a little dated. It needs upgrading. The hall carpet is aqua with a shell border, and the bathroom screams 1990. However, the service and cleanliness are exceptional. The room does need redecorating - all the previous reviews tell you that. But when they upgrade, you will be paying twice what you pay now.... more

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4 of 5 stars
OC_Adventurer 19 contributions
Orange County, CA
Jun 29, 2009 | Trip type: Couples

Very few options for staying in town where the restaurants and main boardwalk are. The Sheraton is right in the heart of it. Our room was large and the bed was comfy. Service was real good especially the knowledgeable concierge/valet guys. more

Management response from
StephenFerrigno, General Manager

Dear OC Adventurer As a guest travelling from overseas, I am delighted to read that your stay was both enjoyable and comfortable. As the only 5 Star Hotel in Noosa, our location right on Hastings Street is ideal as the need to have a car is not a necessity to be able to enjoy the local restaurants, shops, Noosa National...

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5 of 5 stars
Peggs 62 contributions
Wellington, New Zealand
Jun 27, 2009 | Trip type: Couples

The Sheraton Noosa was the perfect place to spend the first week of our honeymoon. We booked through our travel agent and got a better deal than was available either from the Sheraton (booking directly) or via any website we could find. We stayed just as the renovations to the foyer were being completed. The foyer is now a modern... more

Management response from
StephenFerrigno, General Manager

Dear Peggs, I just wanted to write and say thank you for the review. It is so nice to learn that we have been able to play a minor part in the memories of your honeymoon that will no doubt last a lifetime. The review was excellent in content and whilst I am obviously biased, I think the little things...

Noosa's Best
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5 of 5 stars
daisycutter 21 contributions
Jun 8, 2009 | Trip type: Couples

3rd time at the Sheraton in the last 15 months. Have enjoyed each stay but this time there was a noticeable improvement in the service. We received excellent service from each of the 4 staff we dealt with. Dean and Catrina on arrival. the effervescent young lady in the River Lounge who made excellent cocktails and the shift team leader... more

Management response from
StephenFerrigno, General Manager

Dear Daisycutter Thank you – to learn we have been successful in our Sheraton Brand training to create warm, comforting connections with our guests brings a smile to the face of the team here. This result is very much a collective effort and I will be sure to share your review with them all, in particular to our front line...

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5 of 5 stars
AndyP80 34 contributions
Redcliffe, Australia
Jun 2, 2009 | Trip type: Friends getaway

A clean bright hotel truly deserving of all it's praise. Rooms were stunning, esecially overlooking the pool with a balcony. Check-in was superb and the cocktails at the riversid bar were top class. Parking was very good while we were on Fraser Island. Our only dissapointment was the pool bar closing early before sunset, would have been nice to have... more

Management response from
StephenFerrigno, General Manager

Dear AndyP80 As General Manager of this hotel, it is always a good feeling when I find out that our guests have had a great stay and really enjoyed the hotel and that we are hitting the target in our training and service delivery efforts. Even though the swim up bar closes a little earlier in the colder months, the...

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4 of 5 stars
SLPMelbourne 3 contributions
Melbourne
May 4, 2009 | Trip type: Couples

We stayed here for 6 nights in April 09 and were impressed. We received an upgrade to a pool view room which we were happy with. The location is excellent, right on Hastings St and a stone's throw from the beach. The pool area was nice although could have been a bit warmer, we found the ocean water to be... more

Management response from
StephenFerrigno, General Manager

Dear SLPMelbourne Thank you for your honest and constructive comments about your stay here at the Sheraton Noosa Resort and Spa. While it was wonderful to learn that overall you had a great stay and were able to enjoy all that the hotel has to offer, I was disappointed to read that your stay was marred by the maintenance work...

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4 of 5 stars
bon-travail 6 contributions
Brisbane
Apr 15, 2009 | Trip type: Business
1/1 found this review helpful

This fantastic resort is situated directly on Hasting's St, with nearly all rooms with Sea or River views. All rooms are spotlessly clean however the rooms could do with an upgrade to a slightly more modern decour. The Service is really not good enough for the price you pay (nearly $400 per night AUD) the hotel really relies on its... more

Management response from
StephenFerrigno, General Manager

Dear bon-travail Thank you for taking the time to review this hotel and I am pleased that overall you enjoyed your stay here last year and I am glad that you found that the standard of housekeeping in the rooms was second to none and I will certainly pass your comments onto our Executive Housekeeper and the team who take...

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5 of 5 stars
Tulip31Amsterdam 1 contribution
Amsterdam
Apr 15, 2009 | Trip type: Couples
3/3 found this review helpful

My girlfriend and I decided to take a longer brake this year instead of taking a few shorter breaks to save some money; we decided that if it was going to be only one, we will make the most of it! We decided to go to Australia. This was going to be our first time in Australia so we asked... more

Management response from
StephenFerrigno, General Manager

Dear Tulip31Amsterdam As a guest travelling from overseas, it was indeed a pleasure to have you staying with us and I am delighted to read that your first trip to Australia was such a wonderful experience – especially given it was such a special occasion. Reading comments like yours really makes me feel proud not only for this wonderful property...

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4 of 5 stars
expatstef 2 contributions
Tokyo
Mar 29, 2009 | Trip type: Family
1/1 found this review helpful

Just came back from a week at the Sheraton Noosa Resort and Spa. Terrific location on Hastings street with quick access across the street to the beautiful beach. We had a two bedroom suite which was quite large but decor needed updating. Special mention to the staff at onsite resaurant Catos - they had the best ideas for offsite trips... more

Management response from
StephenFerrigno, General Manager

Dear expatstef The team in Cato’s will be thrilled we could provide some enjoyment for you and your family and thank you for choosing to stay with us and share your experience. As General Manager of this property, it is always with pride that I read such positive comments about the property and its location and most of all the...

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5 of 5 stars
Woktraveller 7 contributions
Berkshire
Mar 26, 2009 | Trip type: Couples
1/1 found this review helpful

We loved this hotel as it was in such a good position for the beach and shops - It also had secure underground parking. The restaurant was excellent and the evening buffet just delicious with a huge choice of food. The hotel had free internet access. Would definitely stay here again. more

Management response from
StephenFerrigno, General Manager

Dear Woktraveller We are constantly updating our awareness for what our customers want when they travel, be it for leisure or business and I am pleased to learn you found our new Link @ Sheraton powered by Microsoft to be so convenient during your stay with us. It will always be a privilege to receive such positive feedback about the...

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Sheraton Noosa Resort & Spa Also Known As

Address: 14-16 Hastings Street | Box 886, Noosa 4567, Australia
Noosa Hotels Sheraton Noosa Resort & Spa
4.0/5.0
74