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The Esplanade Hotel Port Hedland

Hotel website
2 - 4 Anderson Street, Port Hedland, Western Australia 6721, Australia
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The Esplanade Hotel Port Hedland
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The Esplanade Hotel Port Hedland
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68 Reviews from our TripAdvisor Community

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Traveler rating
    15
    32
    11
    8
    2
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3
13
3
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (24)
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Darwin, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My husband and I had one night here. The room was clean, comfortable and well maintained. Breakfast was included. My one negative is that there was a function on and we could not go to the dining room and could only eat at the bar. I would suggest to anyone wanting to book here to check that the dining room... More 

Was this review helpful? Yes
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello Lyn D, Thank you for the nice comments on the hotel and its facilities. Apologies that you were not able to dine in the restaurant that evening, we did have a function on at the time. We have noted your comments to ensure in-house guests are aware if there is to be a function in the restaurant. We hope... More 

Sydney, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My partner and I stayed here for 2 nights in July 2015, on a road trip through The Pilbara. It was without doubt the best accommodation we found throughout our travels in that region, and although it was a little bit more expensive than other places we stayed at, it was soooo much better in terms of quality, cleanliness, and... More 

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Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hi Lisa M , We appreciate you taking the time to provide us with the feedback of your stay, we always look forward to our guests comments on all aspects of the hotel and their experiences. I am glad you enjoyed the balcony area outside your room, its a nice way to sit and relax rather than just sitting in... More 

Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic service as always from the staff here. Forever welcoming and great service is what always makes it a good stay. Convenient location, quiet rooms, clean facilities and friendly staff. Only regret this time was not eating at the hotel's restaurant.

Was this review helpful? Yes
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hi Aussie Romero, Thank you again for staying with us and providing your feedback. We are pleased that you were again happy with the hotel and its facilities and we look forward to you returning again. Please contact me should you require any assistance in making your booking or whilst you are staying with us. Best wishes. Andrew Bird Sales... More 

Dunedin, New Zealand
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is delightful. Room fit out is in keeping with the style of the hotel, just beautiful. Large towels and gorgeous lotions and shampoos etc. All staff were helpful and friendly. The breakfast was amazing, huge Buffett with quality ingredients. Dinner was perfect, melt in your mouth scallops and fish, and again excellent wait staff. Highly recommended!

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Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello CatherineNZ101, We would like to thank you for your review, we are very proud of the hotel and the team we have working for us. Please contact me directly on sales@ehph.com.au when you are next coming back to Port Hedland. Best wishes. Andrew Bird Sales and Marketing Manager More 

Sydney, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2015

Just stayed here for one night on a quick business trip to the region. Overall really pleased with the stay. Very clean and well kept. Modern and nicely fitted out bar. Restaurant food was also of a good standard. Bedroom was smallish, but clean, comfortable and quiet. Staff we friendly and helpful too. The only thing that let the visit... More 

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Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello, I appreciate you taking the time to review. We pride ourselves in offering a great hotel experience every time. Please contact me when next coming to Port Hedland and my details are sales@ehph.com.au. Best wishes. Andrew Bird Sales and Marketing Manager More 

Baldivis, Australia
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 17, 2015

After a long day on the road, it's always great to come to a clean, fresh room, friendly staff, and a good feed. The room was fresh, with a balcony to relax on. Had a great feed in the restaurant and drink at the bar. The prices are still what you expect in the Pilbara although nowhere near as exorbitant... More 

Was this review helpful? Yes 1
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hi Breht, We really appreciate your review and time taken to submit it. Please contact me when you are next coming to town so we can make your stay even more comfortable. My details are sales@ehph.com.au. Best wishes. Andrew Bird Sales and Marketing Manager More 

Perth, Australia
Level Contributor
132 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 340 helpful votes
4 of 5 stars Reviewed June 12, 2015

The Hotel is 3 story with a verandah that runs around the building to supply a great viewing platform of the surrounding area. It provides a great view of the working port which is mining orientated. As such it can be a little bit noisy due to the nearby constant operations. This wasn't too bad but it may bother some... More 

Was this review helpful? Yes 1
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello Chizzel, We really appreciate the time taken to put in a review. If you are visiting the region again we would welcome the opportunity to look after you and allocate a room a little bit quieter. Please feel free to contact me prior to your next visit. My email is sales@ehph.com.au and my mobile is 0409113125. Thanks again for... More 

australia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 1, 2015

Not that there is much to choose from in Port Hedland....but I do think that this hotel has those little bit more details that others in town do not... The rooms are lovely - small....but lovely - we have stayed in both the Deluxe spa room and the Superior king before...beds are comfy, amenities are nice...bar fridge well stocked.. I... More 

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Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello Malnic, We greatly appreciate the feedback and your comments on the restaurant and bar, it is certainly popular with visitors and locals alike. Will provide the Food & Beverage Director you comments regarding the service delay in providing you with your initial drinks. Our apologies for that. I would welcome you to contact me when you next decide to... More 

Sydney, Australia
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 22, 2015

The staff were lovely. Like everything I have been experiencing in WA, there is terrible value for money. Port Hedland is a very expensive town, and this hotel is possibly the best there, but honestly it's only 3 star. It was pretty clean, but our room was very small with no opening windows. A door opened onto a beautiful wide... More 

Was this review helpful? Yes
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hi Jacqui T Many thanks for taking the time to provide us with a review. I will pass on your comments regarding the staff to our team as they love to get the feedback. Please feel free to contact me should you be staying with us again. My details are sales@ehph.com.au - Andrew Bird, Sales and Marketing Manager. More 

Warrnambool, Australia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 20, 2015

We stayed here for 5 night over the Easter period. I believe this hotel is over priced for what you get but in saying this you are in the Pilbra. During our stay our room was made up but we were disappointed that our bedding was not changed during this period. Our room had one small desk and chair it... More 

Was this review helpful? Yes
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello Ozmurt, Thank you for the review. We acknowledge the issue regarding the linen change as they are done every second day and it appears from your review this was not done so our apologies . We will reinforce the procedure with our new housekeeping staff. If you are travelling back to Port Hedland then please let me know- you... More 

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