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The Esplanade Hotel Port Hedland

Hotel website
2 - 4 Anderson Street, Port Hedland, Western Australia 6721, Australia
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The Esplanade Hotel Port Hedland
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The Esplanade Hotel Port Hedland
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65 Reviews from our TripAdvisor Community

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Traveler rating
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    31
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dunedin, New Zealand
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is delightful. Room fit out is in keeping with the style of the hotel, just beautiful. Large towels and gorgeous lotions and shampoos etc. All staff were helpful and friendly. The breakfast was amazing, huge Buffett with quality ingredients. Dinner was perfect, melt in your mouth scallops and fish, and again excellent wait staff. Highly recommended!

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Sydney, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed here for one night on a quick business trip to the region. Overall really pleased with the stay. Very clean and well kept. Modern and nicely fitted out bar. Restaurant food was also of a good standard. Bedroom was smallish, but clean, comfortable and quiet. Staff we friendly and helpful too. The only thing that let the visit... More 

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Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello, I appreciate you taking the time to review. We pride ourselves in offering a great hotel experience every time. Please contact me when next coming to Port Hedland and my details are sales@ehph.com.au. Best wishes. Andrew Bird Sales and Marketing Manager More 

Baldivis, Australia
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long day on the road, it's always great to come to a clean, fresh room, friendly staff, and a good feed. The room was fresh, with a balcony to relax on. Had a great feed in the restaurant and drink at the bar. The prices are still what you expect in the Pilbara although nowhere near as exorbitant... More 

Was this review helpful? Yes 1
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hi Breht, We really appreciate your review and time taken to submit it. Please contact me when you are next coming to town so we can make your stay even more comfortable. My details are sales@ehph.com.au. Best wishes. Andrew Bird Sales and Marketing Manager More 

Perth, Australia
Level Contributor
131 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 338 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel is 3 story with a verandah that runs around the building to supply a great viewing platform of the surrounding area. It provides a great view of the working port which is mining orientated. As such it can be a little bit noisy due to the nearby constant operations. This wasn't too bad but it may bother some... More 

Was this review helpful? Yes 1
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello Chizzel, We really appreciate the time taken to put in a review. If you are visiting the region again we would welcome the opportunity to look after you and allocate a room a little bit quieter. Please feel free to contact me prior to your next visit. My email is sales@ehph.com.au and my mobile is 0409113125. Thanks again for... More 

australia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Not that there is much to choose from in Port Hedland....but I do think that this hotel has those little bit more details that others in town do not... The rooms are lovely - small....but lovely - we have stayed in both the Deluxe spa room and the Superior king before...beds are comfy, amenities are nice...bar fridge well stocked.. I... More 

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Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello Malnic, We greatly appreciate the feedback and your comments on the restaurant and bar, it is certainly popular with visitors and locals alike. Will provide the Food & Beverage Director you comments regarding the service delay in providing you with your initial drinks. Our apologies for that. I would welcome you to contact me when you next decide to... More 

Sydney, Australia
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 22, 2015

The staff were lovely. Like everything I have been experiencing in WA, there is terrible value for money. Port Hedland is a very expensive town, and this hotel is possibly the best there, but honestly it's only 3 star. It was pretty clean, but our room was very small with no opening windows. A door opened onto a beautiful wide... More 

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Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hi Jacqui T Many thanks for taking the time to provide us with a review. I will pass on your comments regarding the staff to our team as they love to get the feedback. Please feel free to contact me should you be staying with us again. My details are sales@ehph.com.au - Andrew Bird, Sales and Marketing Manager. More 

Warrnambool, Australia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 20, 2015

We stayed here for 5 night over the Easter period. I believe this hotel is over priced for what you get but in saying this you are in the Pilbra. During our stay our room was made up but we were disappointed that our bedding was not changed during this period. Our room had one small desk and chair it... More 

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Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello Ozmurt, Thank you for the review. We acknowledge the issue regarding the linen change as they are done every second day and it appears from your review this was not done so our apologies . We will reinforce the procedure with our new housekeeping staff. If you are travelling back to Port Hedland then please let me know- you... More 

Bunbury, Australia
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 20, 2015 via mobile

The Esplanade is a good quality hotel with comfortable rooms and quiet rooms for Business. A couple of downsides are the lack of privacy of you want to get fresh air and no ironing facilities in the room Staff are helpful and the restaurant is good. Don't get too excited about breakfast the buffet is pretty average T

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Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hi Thill58, We thank you for taking the time to provide feedback on the hotel. The balcony is of the design of the hotels of the era circa 1900's so in keeping with the era. The hotel development was finished in 2012. Your feedback on the ironing boards is noted. We have them on a request basis. We acknowledge your... More 

Perth, Australia
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 9, 2015

Staff are awesome here and I give a big shout out to reception staff who are super helpful! My two biggest dislikes is the standard of the pillows and bedding- they are flat and foul. It does not make for a restful night sleep- especially after a long day of working. They also need to offer room Service- it's a... More 

Was this review helpful? Yes 1
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello Cheery Pearce, Thank you very much for the feedback it is greatly appreciated. Please contact me on your next visit to Port Hedland as we would like you to experience a stay in our Spa Suites. We look forward to your next stay with us.. You may contact me on sales@ehph.com.au or mobile 0409113125. Thank you. Andrew Bird Sales... More 

Fremantle, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 6, 2015

Last time I was in PH this hotel was still in the process of being re birthed. It has been well done. the staff are lovely, friendly efficient and from all over the globe. The food was excellent - remembering that this is the iron ore centre of the Pilbara, portions are big, but fresh and salads and vegetables are... More 

Was this review helpful? Yes
Andrew Z, Director of Sales at The Esplanade Hotel Port Hedland, responded to this review

Hello Audrey B Thank you for the feedback particularly with regard to our food offerings. We are always aiming for the best in standard and presentation. We look forward to your next stay with us.. You may contact me on sales@ehph.com.au or mobile 0409113125. Thank you. Andrew Bird Sales and Marketing Manager More 

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