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All 6 Port Hedland hotels

The Esplanade Hotel Port Hedland

4.0 of 5 Hotel   |   2 - 4 Anderson Street, Port Hedland, Western Australia 6721, Australia
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The Esplanade Hotel Port Hedland
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61%
Ranked #1 of 6 hotels in Port Hedland
A recent review
4 of 5 stars reviewed 2 days ago
fabsnake Perth, Australia
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  • Reviews (37)
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37 people have reviewed this hotel

Traveler rating
    7
    17
    6
    6
    1
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Families
0
8
2
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Perth, Australia
Top Contributor
96 reviews 96 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

charming faux limestone exterior makes the hotel stand out from surrounding buildings and mining/port edifices. Reasonable size room but bathroom too small. Odd having wardrobe incorporated with bar fridge. No iron or board, had to order one up for a press of the business shirt. Great free wifi, always a plus at any Australian hotel. And worth an extra star... More

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently refurbished this hotel provides a comfy room and quite adequate meals. Service is good and friendly. However, true to WA the prices are way over the top with a basic room costing over $300! And meals also expensive. To be fair this hotel has made a great effort to provide comfortable accommodation to business travellers and do this very... More

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Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you Andrew G for your comments regarding The Esplanade and I am pleased that you enjoyed our newly refurbished facilities. Although we are the only 4 1/2 star Hotel in the Pilbara, we try to remain competitive as rates start from approx. $255. I look forward to welcoming you back on your next business trip to Port Hedland. More

Karratha, Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

It's the second time I've stayed at this hotel through work and both times they have messed up the billing. Both time, despite having a purchase order from my company on making the reservation they bill my personal credit card saying my company "advised you're to pay". Incorrect!! Paying $14 for a 3-cheese bread roll is mind-blowing. Definitely not worth... More

Was this review helpful? Yes 1
Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you PilbaraGem for your recent comments on The Esplanade. I understand your frustrations and please be advised that every effort is made to confirm all billing details prior to you checking-out of the hotel. If reception does not have supporting paperwork of the companies approval for payment, then payment remains the guest responsibility. In saying this, I would like... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

In a town full of red dirt, The Esplanade Hotel is a true diamond and shines bright in regards to accommodation, bar, restaurant, location and staff standards. Pleasantly surprising is the quality of the rooms along with the rest of the hotel. Simply impressing was the food at Restaurant 1904 - I recommend the soft shell crab! Equally delightful is... More

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Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you Katrina J for posting our latest review as it is always pleasing to read such positive feedback. I also thank you for taking the time to write in detail about our staff, food and bar facilities and also our events. The Trivia and Open Mic Night (PH factor) were created to not only engage our guests staying at... More

Broome
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just shared a leisurely Sunday meal with my partner, what a disappointment. We opted for the set menu & chose our courses. Entrée duck spring rolls & fried squid. Both ok but 5 Star? Hmmmm Mains we both ordered the pork belly - skin not scored, cooked well but no flavour whatsoever. Difficulty cutting as the skin was hard -... More

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Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you BroomePrincess for taking the time to review our property albeit not favorable, therefore I have reviewed your comments with the Director of Food & Beverage at the Hotel who values your input without any bias. As such we have made wholesale changes to our menu which reflects some of your comments and more importantly I am pleased to... More

Perth, Australia
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 26, 2014

This would have received 5 stars but some little nightly things let this place down. Paul who is running the restaurant and bar is a gem but the staff are a bit undertrained which I guess is due to high turnover. Food is excellent for dinners but may be best to book as it can get busy. Breakfast is weaker.... More

Was this review helpful? Yes 1
Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you michaelbryant for your recent comments on The Esplanade. I appreciate your feedback which I have shared with Paul who has only been with us a few months but has already made some positive changes to the hotel. In saying that, we will review all staff training and make sure that guests are advised of all breakfast options and... More

Alice Springs, Australia
Top Contributor
52 reviews 52 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 23, 2014

The Esplanade hotel offers a good hotel experience in their newly renovated hotel. The rooms are small, but, are new and well furnished. The prices are expensive, but, all Port Hedland hotels seem to be very expensive. The restaurant and bar are good and the place has a good atmosphere. The continental breakfast was nothing special and it would have... More

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Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you waalitj for your recent feedback on The Esplanade and I was pleased to read that your overall experience with us was a positive one. Regarding breakfast options, we do provide each guest with a complimentary continental breakfast and also offer the choice of purchasing a hot breakfast off the restaurant menu. I look forward to welcoming you back... More

Gold Coast, Queensland, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2014

What comes to mind when situated in a remote location such as Port Hedland, isn't what the Esplanade Hotel or its restaurants and bar deals up. The rooms are well appointed with all the creature comforts you would expect, oh and the WiFi is brilliant. The hotel itself has a backdrop of the Port, which on sunset magically turns into... More

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Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you Paul D for taking the time to write a positive review of The Esplanade. It’s pleasing to read that our facilities exceeded your expectations of Port Hedland and that you made the most of our Bar & Restaurant facilities and enjoyed the beautiful sunset from your balcony. More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 31, 2014

This hotel is not really suited to business travellers. I had to stay 4 nights for work and the very small desk and chair provided in a quite large room did not have any power outlets near by and with no extension cord, I had to set up my lap top and printer on the tiny bed side table and... More

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Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you Sandra1662 for your feedback regarding your stay at The Esplanade. The property was renovated last year and the Owners took into consideration our location, which is directly opposite the Port where the Iron Ore is loaded. Therefore it was not a viable option to install a pool and was also the decision for the dark carpet. I will... More

Port Hedland, Australia
Top Contributor
69 reviews 69 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 25, 2014 via mobile

The Esplanade is the place you if you want great food and a place to dress up in Port Hedland. Their chocolate fontant is amazing! The prices are high but you expect that in port hedland. Though I feel that compared to most places up here you pay for what you get.. Sitting in the bar area is lovely. The... More

Was this review helpful? Yes 1
Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you Zobey88 for taking the time to write our latest review. I am pleased you enjoyed your recent dining experience at the Hotel as we are very proud of our Restaurant & Bar facilities. Due to the popularity of the Restaurant and some menu choices, there can be delays in service but I hope the chocolate fondant was worth... More

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Additional Information about The Esplanade Hotel Port Hedland

Address: 2 - 4 Anderson Street, Port Hedland, Western Australia 6721, Australia
Location: Australia > Western Australia > Port Hedland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Esplanade Hotel Port Hedland 4*
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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The newly refurbished Esplanade Hotel provides visitors and locals with an unsurpassed experience in accommodation, dining and function venues. As the Pilbara's only 4.5 star hotel, we offer first class accommodation for both short and long term stays. ... more   less 
Number of rooms
108

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