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The Esplanade Hotel Port Hedland

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2 - 4 Anderson Street, Port Hedland, Western Australia 6721, Australia
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The Esplanade Hotel Port Hedland
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The Esplanade Hotel Port Hedland
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51 reviews from our community

Traveler rating
    10
    23
    8
    8
    2
See reviews for
3
9
3
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Goondiwindi, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

For $300 a night I expect a lot more. I stayed in the same room as previously over 4 months ago. Still the shower is so loose it won't stay in position on its own. There is no table or chair outside my ground floor room. The guest laundry has cheap domestic white goods. The worst part of the stay... More 

Was this review helpful? Yes 1
Andrew Z, Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you for taking the time to write this review. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the missing table and chairs issue, due to our Cyclone warning in January, some did not get replaced. In regards to the Restaurant, our Food and beverage Director is having a meeting... More 

Port Hedland, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I like how they still strive to make it nice, the food is usually really good. They serve cocktails which is awesome, and a little rare up here. The Esplanade is a nice place for some food and to relax, they make you feel really welcome and sort everything out efficiently. A little more expensive than other hotels but I... More 

Was this review helpful? Yes
Karratha, WA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 17, 2015

It's not at all better, in fact the beer even takes longer to get to the table, turned up early at 6:15PM as a house guest, waited 45mins for beer ordered at the table, entrees taking an hour (and they were only natural oysters) to arrive, and here I sit an hour and half later and only just eased whether... More 

Was this review helpful? Yes 2
Andrew Z, Director of Food and Beverage at The Esplanade Hotel Port Hedland, responded to this review

Hello Graham, I was very disappointed to hear that your dinning experience at the Esplanade was so disappointing. Whilst I am not trying to make excuses, we have recently turned over a full kitchen brigade and it has taken us some time for us to get back to speed. We pride ourselves on supplying both a premium product and service... More 

Travelers are raving about these Port Hedland hotels

Perth, Australia
Top Contributor
164 reviews 164 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed February 4, 2015

This is a great hotel with well trained and courteous staff. If you get a room that abuts the balcony it's great to sit outside and enjoy a drink as you look out at the port. Emily at reception was the first person I met, excellent to deal with. I'd booked a king superior room and was upgraded to a... More 

Was this review helpful? Yes 1
Port Hedland, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 18, 2015 via mobile

After 5 years in Hedland, and our furniture in a truck destined for Perth, we thought it appropriate to stay at the Esplanade on our last night. It was a good decision. The spa room was on the first floor, overlooking the court yard and restaurant. The rooms have been recently renovated, but still have that old hotel charm. The... More 

Was this review helpful? Yes
Sydney, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

Have only stayed at one other hotel in Port Hedland and this place was far superior. My first stay was a small room on ground level but this visit was in a room on the first floor which was much larger. The room was comfortable with nice views over the hotel grounds and access to the expansive balcony. Watch if... More 

Was this review helpful? Yes 2
Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you tig68er for posting our latest review and I was pleased to read that you enjoyed your recent stay at The Esplanade. We look forward to seeing you again on your next business trip to Port Hedland. More 

perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2014

Have travelled a lot around regional WA and even though the queen room is small, it is very clean and surprising comfortable. Seems newly refurbished. When the balcony door opens, the aircon shuts down. Love the fact that they are environmentally friendly, saving costs at the same time I suppose may well be their prime motivation. WARNING: Nothing to do... More 

Was this review helpful? Yes 2
Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you pooh194 for posting our latest review. The Esplanade was refurbished last year as we updated our accommodation rooms and also made the decision to upgrade our food & beverage facilities. As the Liquor Act in Port Hedland is very stringent, we have since given in-house guests and locals somewhere to enjoy a beverage in a relaxed and modern... More 

Perth, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 4, 2014

With little choice in an expensive location, chose to stay at The Esplanade as the meals have always been great at 1904. Was disappointed from the get go. Reception staff continued to talk on the phone while we waited on what I assumed to be a personal call (judged from the "woo hoo" during her conversation), having to wait 45... More 

Was this review helpful? Yes 4
Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you Dee L for posting our latest review. I must say that I was very disappointed to read that you did not receive our usual high standard of customer service that is expected of my Reception Staff. Please be reassured that I will remind the staff of our expectations, as you are correct is saying that first impressions are... More 

Paraburdoo, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 28, 2014

paid for spa suite, $280. one bed in a small room. dark and small bathroom, no fans. tiny tv. extra beds? sure, $50 each a night. not staying here again, walkabout is better for families! the esplanade advertises family room on their website. but they dont have them apparently. I dont see how they won awards over the rydges in... More 

Was this review helpful? Yes 3
Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you SJFamily14 for posting our latest review. I was disappointed to read that you did not enjoy your room booked at The Esplanade. I note that you stayed in one of our Deluxe Spa Rooms and not an interconnecting room which we recommend is more suitable to family stays. This would be a better option for your next visit... More 

Paris, France
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 26, 2014

A lovely romantic spot in Port Headland. The food was great and the service was great. The eating area has canvas covers over the top which helps block out the heat and gave shade while we ate the food.

Was this review helpful? Yes
Andrew Z, General Manager at The Esplanade Hotel Port Hedland, responded to this review

Thank you Sally W for taking the time to post your review of The Esplanade. I am pleased that you had an enjoyable (and romantic) stay with us and enjoy the rest of your travels. More 

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