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Seashells Mandurah

Certificate of Excellence
16 Dolphin Drive | Comet Bay, Mandurah, Western Australia 6210, Australia
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1 room 1 guest
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Seashells Mandurah
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341 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Perth, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

We intended to head to the bars and restaurants nearby,but spent our time enjoying not just the luxury offered in this apartment but the spectacular views out of every window from high up on the fourth floor.Topped of with a glass of champagne in the spa bath as we watched the Pelicans and dolphins play below...We will be back!!...We found... More 

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Melbourne, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Our two bedroom ocean view apartment was the best, we had water views from our king size bed! We could see dolphins from our balcony, and the pool area is right on the beach front. Parking was easy, there were lots of places to eat nearby at the marina.The only thing I didn't like was a bit of a damp... More 

Was this review helpful? Yes 1
Bram N, General Manager at Seashells Mandurah, responded to this review

Dear A M Heavenly! FYI, we are currently in the middle of our annual spring clean to more effectively maintain and thoroughly clean our bathrooms in all of our apartments and villas. We trust that this will go some way towards alleviating the dampness in some of the rooms which you experienced. Thank you for your review. We hope to... More 

Perth, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have not visited Mandurah for a fews years and had to do an overnight stay. Seashells was the only one i could get on my reward points and boy am i thankful for that. We arrived after check-in ours and the instruction left for us for clear and easy to follow. Our two bedroom apartment ( 207) was a... More 

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Bram N, General Manager at Seashells Mandurah, responded to this review

Dear michelineong Thank you for choosing to stay with us - we wished you could have stayed longer too! So sorry about the faulty a/c, this should not have occurred as we do complete regular preventative maintenance on all in-room split systems. I am glad that this did not impact your stay too greatly on this occasion. We hope to... More 

Perth
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were placed in Room 301 which was alongside the lift well All night we were awake with the noise of the lifts going up & down & it was very noisy when the lift doors opened To top it of the mattress in the Kingsize bed was very poor & we both woke up with an aching back next... More 

Was this review helpful? Yes 2
Bram N, General Manager at Seashells Mandurah, responded to this review

Dear Patch157 Thank you so much for thinking of us for your Wedding Anniversary. We certainly do appreciate you taking the time to post your online review - our apologies for the sleepless night due noise from lifts as well as uncomfortable bed. This is certainly not typical of our 4.5 Star brand. Our property is now ten years old... More 

Singapore
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here in 2011 when Perth Hotel is fully booked. Last week, I decided to stay here again since I arriving late and do not want to drive the way down to Margaret river. It is still very nice like before, well maintained. Probably due to winter season, there is many people here. I really like the sea view, the... More 

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Bram N, General Manager at Seashells Mandurah, responded to this review

Dear TravellerSG2000 Thank you so much for thinking of us again this year for your stopover in WA. We certainly do appreciate your ongoing loyalty to the Seashells brand, and hope to be able to welcome you back to Comet Bay soon. Kind regards Bram Newbold General Manager Seashells Mandurah More 

Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a beautifully appointed ONE BEDROOM OCEAN VIEW VILLA (July 2015). Location and views sensational, plenty of space inside the Villa, well appointed kitchen, comfortable bed - faultless except for one major design fault of where they have placed the skylight....in the bedroom! The amount of light that screams through the skylight is enough to light a 3rd world... More 

Was this review helpful? Yes 1
Bram N, General Manager at Seashells Mandurah, responded to this review

Dear Means-2-end Why indeed? These oddly positioned skylights were originally conceived (more than 10 years ago) as more of a "moon light" for those taking a spa bath - so that one could sit back, relax and look at the stars... As a result of your review (and some other feedback obtained from guests in recent times), we are now... More 

Perth, Australia
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 20, 2015

We booked for three nights and were upgraded. We were very impressed with ocean side villa provided. Unfortunately we had to leave on emergency. They were very kind to bend the policy and provide us with credit for a return visit. We really appreciate it. Look forward to our next holiday at Seashells.

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Bram N, General Manager at Seashells Mandurah, responded to this review

Dear zhoom I was very pleased to learn that your stay with us was a memorable one. Trust all is well on the home front, and we look forward to welcoming you back soon. Thank you Bram Newbold General Manager Seashells Mandurah More 

Perth, Australia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 18, 2015

Family of 5 managed to squeeze into a 2 bedroom apartment on the 5th floor for 3 nights & had a fantastic & relaxing time. Rooms were very comfortable & well appointed. Pool area was superb & saw dolphins in the bay every day from our balcony where the views are just sensational. Highlight was my early morning beach walk... More 

Was this review helpful? Yes
Bram N, General Manager at Seashells Mandurah, responded to this review

Hi Fulvia S Sensational! Thank you from all management and staff here at Comet Bay. Bram Newbold General Manager Seashells Mandurah More 

Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 16, 2015

This is a lovely place to stay but does not have the hotel services you may like. The rooms are lovely and comfortable and most with good views. The beds are comfortable. The apartments are self contained with a kitchen but no room service or bed making etc. There are however, many restaurants and cafes within walking distance. There is... More 

Was this review helpful? Yes
Bram N, General Manager at Seashells Mandurah, responded to this review

Dear DWeav Thank you for taking the time to post your online review. Yes, we did experience an issue with our pool heating in May/June - I am happy to report that two of our heaters have now been repaired, and that the temperature of our outdoor heated pool is currently maintained at a balmy 26deg C. Also, as we... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 7, 2015

Had a great apartment on the beach nicely fitted out and great view we were here in July so the weather was variable and we had two straight days of rain but the deck area was a nice sun trap however the service and attitude of all the staff we came into contact with was appallingly surly and unhelpful Two... More 

Was this review helpful? Yes 4
Bram N, General Manager at Seashells Mandurah, responded to this review

Dear MarkNQR Thank you for choosing to stay with Seashells Mandurah. I certainly would like to know more about your most recent stay with us, to get to the bottom of the apparent shortfalls in our guest service. I do encourage you to contact me directly on 0411 109 981 or via email bnewbold@seashells.com.au so that we may discuss further.... More 

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