We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mandurah Family Resort

3.0 of 5
Hotel website
124 Mandurah Terrace, Mandurah, Western Australia 6210, Australia (Formerly Mandurah Holiday Village)
Offers & Announcements
$10 off Room rate
Book on
TripAdvisor
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
Management photos
Mandurah Family Resort
View Map
Add Photo Write a Review

30 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1
    5
    7
    8
    9
See reviews for
16
5
Solo
0
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (30)
  • Mar-May only
    (7)
  • Jun-Aug only
    (1)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (12)
All months
Perth, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 17, 2015

We are the long term tenant here. And we are quite happy. The staff is very friendly here and helpful. The holiday villa here is variety. Ours, we got our own spa bath in our villa, one main bedroom and upstair loft used as my working and music room. I found this place is great. There is swimming pool, Spa... More 

Was this review helpful? Yes
Diane H, Manager at Mandurah Family Resort, responded to this review

Firstly thank you for taking the time to review the resort. We have taken over management of Mandurah Family resort almost a month ago and would agree the resort has everything that a family could ask for. Great BBQ areas, luxurious below ground swimming pool, heated out door spa, trampolines and a child's playground. We are working to implement quite... More 

Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 1, 2015

Unlike other reviews, we had a pretty good time. We were a couple and two teenage boys. Best for us was the location 5 min walk to beach and 10 to 15 into town. We checked in around 8pm and was welcomed by a lovely lady at reception. We had room 57 which was upstairs and was two storey :... More 

Was this review helpful? Yes 1
Diane H, Manager at Mandurah Family Resort, responded to this review

We thank you for reviewing your stay with us at Mandurah Family resort. We are delighted you enjoyed the close proximity our resort is to the beach and township and that your children enjoyed the facilities our resort offers. We were disappointed to hear you had the need to "pre wash" your dishes before use, this is simply not acceptable... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 21, 2015 via mobile

We found this place on 'wotif' and looking at the photos the place looked nice, however these photos are NOT of the accommodation you actually get! - apparently these photos are only off the superior room. When walking in to our unit the place smelt old and dirty. The unit was more like a jail room. White horribly painted walls,... More 

Was this review helpful? Yes 3
Diane H, Manager at Mandurah Family Resort, responded to this review

Firstly thank you for reviewing your stay at Mandurah Family resort. Our sincere apologies that your stay with us was less than favourable. Whilst we were not the management team that were responsible during your stay, your review gave us valuable insight as to what is important to our guests. Our tenure is just over 3 weeks and we are... More 

Travelers are raving about these Mandurah hotels

Perth
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 21, 2015

I was terrified of this place as I only read the reviews after making our (non-refundable!) booking, but it actually was really nice. We travelled with a 2 yr old and a 4 year old and the place was great for us. We stayed in one of the family units right next to the playground, and it was perfect. We... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed January 16, 2015

When arriving management were having a full on discussion with what seemed to be the live in tenants, they seemed to be directing this at a guy who looked drunk and homeless, I wondered if the council put people up here in need of rehabilitation, half way house or something, the police also arrived. It wasn't the best to be... More 

Was this review helpful? Yes 2
Western Australia
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed January 6, 2015

Probably thanks to bad reviews the place still had availability for New Year's Eve when all other places were sold out, and they have large family units with lots of beds which was exactly what we were after. Very surprised by bad reviews - the staff were really friendly and made efforts to help us out when needed, we got... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 21, 2014

Wouldnt stay here or if u do check the beds before sleeping in them.we found drugs and a smoking implement wrapped up in my 6 yr olds nieces better deff not happy plus the dishes were dirty there was cork screws in the chair it was not a pleasent experience

Was this review helpful? Yes 2
Perth, Australia
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 13, 2014

Upon arrival I experienced instant regret at not listening to the reviews on Trip advisor. A towel for the extra person was thrown at me and I was told to take it to my room. Not really a big deal, but certainly not very professional or accommodating. I mean really, it’s not exactly hard work to simply deposit an extra... More 

Was this review helpful? Yes 6
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 28, 2014

Notified reception of late arrival (after 5pm on a Friday) and had to go through hoops, waited to be sent a txt msg regarding getting the key and nothing. Arrived and was shocked with the state of the rooms for the money spent. Old, secondhand furniture, crappy decor and just generally tacky. Hot water lasted 3mins and then it was... More 

Was this review helpful? Yes 2
Perth, Australia
1 review
4 of 5 stars Reviewed December 28, 2013

A large complex with all units close to the pool/spa/trampoline/tennis courts. Ground floor unit was great . It can be noisy as so many units and some are up stairs, but it was a very busy time of year and so lots of families and holiday makers. Lovely hot water showers and clean rooms.

Review collected in partnership with Quickbeds

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mandurah hotels
0.6 mi away
The Sebel Mandurah
The Sebel Mandurah
#2 of 9 in Mandurah
4.0 of 5 stars 653 reviews
0.4 mi away
Seashells Mandurah
Seashells Mandurah
#1 of 9 in Mandurah
4.5 of 5 stars 341 reviews
0.6 mi away
Quality Suites Crest Mandurah
Show Prices
Show Prices
Show Prices
0.3 mi away
Atrium Resort Mandurah
Atrium Resort Mandurah
#7 of 9 in Mandurah
3.0 of 5 stars 232 reviews
1.2 mi away
Quest Mandurah
Quest Mandurah
#4 of 9 in Mandurah
3.5 of 5 stars 62 reviews
0.6 mi away
Foreshore Motel
Foreshore Motel
#5 of 9 in Mandurah
3.5 of 5 stars 22 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay