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Mandurah Family Resort

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124 Mandurah Terrace, Mandurah, Western Australia 6210, Australia (Formerly Mandurah Holiday Village)
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Mandurah Family Resort
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34 Reviews from our TripAdvisor Community

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Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice place to stay but don't hire a private villa as the reception don't allow you to use any of their activities for example asked if we could use the tennis rackets and court and where refused due to staying at a private villa and not the resort rooms which are evidentially all on the same complex kids very disappointed... More 

Helpful?
Thank keith h
Diane H, General Manager at Mandurah Family Resort, responded to this review

After reading your review, we really need to clarify, Mandurah Family resort welcomes all occupants of the complex to use the facilities on site. We have 32 villas managed by the Mandurah Family resort and there is another 40 villas privately owned. The privately owned villas are managed by their independent owners and maintained by the same. The majority of... More 

newcastle upon tyne
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

We stayed here for 3 nights in November, a family of 2 adults and 3 children! Check in was quick, perfect! We had a spa suite , it had 2 rooms one with a double bed and one with 2 sets of bunk beds for the kids! Apartment was great except from the spa bath itself, filled the bath got... More 

Helpful?
Thank roshmum
Diane H, Manager at Mandurah Family Resort, responded to this review

We thank you for taking the time to review your stay at Mandurah Family resort. We are delighted you enjoyed your stay with us and found our location handy to all you need. We are a little spoilt being in such close proximity to the foreshore, cafes and restaurants and less than 5 minutes walk to the beach. We have... More 

Perth, Butler WA
2 reviews
4 of 5 stars Reviewed October 19, 2015

We stayed here for a extended weekend in October 2015. The onsite activities were well maintained and a hit with the boys (pool, spa, trampolines and tennis court). The resort is conveniently situated close to shops, Mandurah CBD and other local attractions/activities. BBQ's not always clean but this is because of inconsiderate guests and not the fault of resort staff... More 

Review collected in partnership with this hotel

Helpful?
Thank jvlaubscher
Diane H, Manager at Mandurah Family Resort, responded to this review

Firstly thank you for taking the time to review your stay with us here at Mandurah Family resort. We are a little spoilt here in terms of proximity to some great restaurants, the foreshore, shops, cafes and the beach is a quick 3 minute walk around the corner. We are delighted your boys enjoyed the facilities and you all in... More 

Perth, Australia
1 review
4 of 5 stars Reviewed October 8, 2015

very nice place to stay. very nice staff and a great place for familys. I have been here 3 times and have enjoyed each stay. lovely pool area with spa and tennis courts if you feel up to it. central to shops and resturants

Review collected in partnership with this hotel

Helpful?
Thank janvY7642FJ
Diane H, Manager at Mandurah Family Resort, responded to this review

How delighted we were to read your review, thankyou! We are glad you enjoyed our facilities and found our staff friendly. As a new management team at the resort we are working hard to ensure all guests have a "great family" experience whilst staying with us. It's great to know in this instance we "hit the mark". We thank you... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 8, 2015

The location is good .. less than 5 min to the beautiful beach and town centre, The villa that we stayed was clean and complete with all the necessity except the washing machine was not at the villa and no place to hang cloths. Diane was very helpful and friendly..

Helpful?
Thank SusanaBagio
Diane H, Manager at Mandurah Family Resort, responded to this review

We are delighted you enjoyed your stay with us and found our villas, clean, comfortable and well equipped. Our close proximity to restaurants/cafes, shops and the beach make us a great choice for families/groups or couples. All our villas are self catering with a bedding configuration to suit most group/family. For those looking for a little luxury we also offer... More 

Perth, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 17, 2015 via mobile

We are the long term tenant here. And we are quite happy. The staff is very friendly here and helpful. The holiday villa here is variety. Ours, we got our own spa bath in our villa, one main bedroom and upstair loft used as my working and music room. I found this place is great. There is swimming pool, Spa... More 

Helpful?
Thank ange_saragih
Diane H, Manager at Mandurah Family Resort, responded to this review

Firstly thank you for taking the time to review the resort. We have taken over management of Mandurah Family resort almost a month ago and would agree the resort has everything that a family could ask for. Great BBQ areas, luxurious below ground swimming pool, heated out door spa, trampolines and a child's playground. We are working to implement quite... More 

Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 1, 2015 via mobile

Unlike other reviews, we had a pretty good time. We were a couple and two teenage boys. Best for us was the location 5 min walk to beach and 10 to 15 into town. We checked in around 8pm and was welcomed by a lovely lady at reception. We had room 57 which was upstairs and was two storey :... More 

Helpful?
1 Thank Rod T
Diane H, Manager at Mandurah Family Resort, responded to this review

We thank you for reviewing your stay with us at Mandurah Family resort. We are delighted you enjoyed the close proximity our resort is to the beach and township and that your children enjoyed the facilities our resort offers. We were disappointed to hear you had the need to "pre wash" your dishes before use, this is simply not acceptable... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 21, 2015 via mobile

We found this place on 'wotif' and looking at the photos the place looked nice, however these photos are NOT of the accommodation you actually get! - apparently these photos are only off the superior room. When walking in to our unit the place smelt old and dirty. The unit was more like a jail room. White horribly painted walls,... More 

Helpful?
3 Thank MrsDoddy
Diane H, Manager at Mandurah Family Resort, responded to this review

Firstly thank you for reviewing your stay at Mandurah Family resort. Our sincere apologies that your stay with us was less than favourable. Whilst we were not the management team that were responsible during your stay, your review gave us valuable insight as to what is important to our guests. Our tenure is just over 3 weeks and we are... More 

Travelers are raving about these Mandurah hotels

Perth
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 21, 2015

I was terrified of this place as I only read the reviews after making our (non-refundable!) booking, but it actually was really nice. We travelled with a 2 yr old and a 4 year old and the place was great for us. We stayed in one of the family units right next to the playground, and it was perfect. We... More 

Helpful?
1 Thank Becky W
Singapore, Singapore
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed January 16, 2015

When arriving management were having a full on discussion with what seemed to be the live in tenants, they seemed to be directing this at a guy who looked drunk and homeless, I wondered if the council put people up here in need of rehabilitation, half way house or something, the police also arrived. It wasn't the best to be... More 

Helpful?
2 Thank TB-LWandCG
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