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The Sebel Mandurah

4.5 of 5 1 Marco Polo Drive, Mandurah, Western Australia 6210, Australia
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Certificate of Excellence 2014
The Sebel Mandurah
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The Sebel Mandurah
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564 reviews from our community

Traveler rating
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    221
    62
    24
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Top Contributor
146 reviews 146 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars NEW

The Sebel is well located and offers good conference and meeting facilities. Rooms are very large and are clean. Front of house staff didn't smile much while I was there and the requested dietary requirements were met at a basic level only.

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Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Lovely hotel, beautiful room & perfect view, could not fault the hotel at all but first impressions on arrival were quite surprising. We arrived mid afternoon on Sunday 22nd Feb & it took a few minutes for either of the staff on duty to acknowledge us, one of the ladies was taking a phone call & the other kept her... More 

Was this review helpful? Yes 1
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Jayne S Thanks for your review and feedback on your stay. I could not more whole-heartedly agree with you about the impact a warm and friendly welcome has on our guests. This is an area which we always focus on so I will be sure to r-iterate this with the Front Office team. Thanks for bringing this to my... More 

Yallingup, Australia
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a lovely minibreak at the Sebel in Mandurah. Clean and comfortable with outdoor pool and in a beautiful spot. For a very reasonable price we had a balcony overlooking the water and we were in walking distance to everything that we needed. The Sebel is on the Boardwalk so very close to the Performing Arts Centre and the cinema.... More 

Was this review helpful? Yes 1
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Trac3y45 It was great to read that you enjoyed the location of the hotel as well as how comfortable the room was! I hope you spotted some dolphins when you were out on the cruise! Thanks for your review, Leighton Yates - General Manager More 

Lynton, United Kingdom
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for two nights on a scoupon special. The room was lovely, spacious and spotlessly clean, the bathroom was fabulous with a large shower, lovely toiletries and large fluffy white towels. The view was great and the room was really quite. I would have rated 5 stars but there were two negatives, no free WiFi which we consider a... More 

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Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear 62bethany Thanks for your review which is certainly appreciated! Thanks too for the kind words over the room and bathroom cleanliness! I will be sure to let the Housekeeping team know. Whilst I am advising them of this, I will mention the cleanliness issues encountered on the balcony. I noted your feedback about not having free WIFI, which we... More 

WEST SUSSEX
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff are very welcoming and very friendly and helpful, but we were told where the suitcase trolleys were with no help, not five star at all. Room was not ready but we were early and after a short lunch break all was ready and in time for 2,pm check in. However, the room being serviced next day was missed and... More 

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Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear BERTWESTSUSSEX Thanks so much for your kind words with the welcome our team provided you, however sorry to hear that our Sebel Host was not present to assist with bags upon arrival as they should. Good to hear as well that we did our best to check you into your room as quickly as we could. The response by... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent an overnight stay here. Our room was perfect, had nice glimpse views of the estuary and swimming pool. All the staff were happy, helpful, and really nice. Enjoyed dinner at M on the point which was fabulous. And it was a balmy night so the walk along the foreshore was great. Breakfast in our room was so great. Definitely... More 

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Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Sean Tammy G It is great to read that you both thoroughly enjoyed your time with us! I do hope that your home escaped the fires - were you in Waroona? Thanks again Leighton Yates - General Manager More 

Gosford, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Got a good deal for our 6 nights stay here, so I could say it was a pretty good value for money. The room was good, comfortable and clean. The balcony was a plus. Although was a bit disappointed with the two double bed put together to make a king/queen size bed. But nevertheless it was comfortable enough. Was planning... More 

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Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Diana Y Thank you for choosing to stay with us at The Sebel Mandurah and glad that overall you had an enjoyable time with us. It was terrific to hear that you saw the resident dolphins outside the hotel! Thanks again for this feedback. Warm regards Leighton Yates - General Manager More 

Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I know it states check in is 2pm but every other place we have been booked into have always accommodated us if we arrive a bit early. It is hard to estimate sometimes ETA when you are from interstate . We arrived 12:40pm and person at desk instead of greeting me with hello straight away advised that "check in is... More 

Was this review helpful? Yes 1
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear L&L Australia It is very disappointing as the General Manager to hear of guests receiving such service levels as we are always so highly regarded in our team’s friendliness and helpfulness, so I must sincerely apologise for this experience. I could not agree with you more that it only takes a brief moment to engage with passing guests in... More 

Perth
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel through agoda as my girlfriend and i had to attend a wedding in mandurah. The photos were deceiving as always. When we arrived at the room we discovered that the room we booked with a so called king sized bed was a lie! What we had was two bench like single beds pushed together. $240.00 a... More 

Was this review helpful? Yes 1
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Zacstrip Thanks for your feedback on your stay which was primarily regarding the style and comfort of our beds. Firstly I am very pleased to say that we are in week 2 of a full replacement of our beds which have been custom made just for our hotel and are very comfortable indeed. The previous beds were adult beds... More 

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Additional Information about The Sebel Mandurah

Address: 1 Marco Polo Drive, Mandurah, Western Australia 6210, Australia
Phone Number:
Location: Australia > Western Australia > Mandurah
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Sebel Mandurah 4.5*
Number of rooms: 89
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Also Known As:
The Sebel Mandurah Hotel Mandurah

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