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The Sebel Mandurah

4.0 of 5 1 Marco Polo Drive, Mandurah, Western Australia 6210, Australia
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Certificate of Excellence 2014
The Sebel Mandurah
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The Sebel Mandurah
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507 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Main Beach, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We checked into this hotel and as usual had to give out credit card details,they then said they would take $50 holding deposit. The next day we get a letter under our door to say we have overspent and could we go back to reception and top up,I might add we had only had dinner. I told the staff that... More

Was this review helpful? Yes
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Denise K Thank you very much for letting me know of your experience I am indeed sorry that it was not to your expectation. Our policy on payment is indeed to take a pre-authorisation for the room + $50 per day for opening up a room charge facility during your stay, however it seems that our system has generated... More

Melbourne
Contributor
15 reviews 15 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

What a simply fantastic property this is. The staff were exceptional and provided excellent customer service, Leighton was great in assisting with my booking, then Di at check in was an absolute pleasure followed by Tiani who was also delight to deal with when we left the hotel. The room itself was amazing, fantastic balcony overlooking the estuary in Mandurah,... More

Was this review helpful? Yes
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Teej84 Thank you so very much for your kind words over your reservation, check-in and check-out - and everything in-between! It is great when we hear such fantastic reviews of guest stays; I will be sure to let Di and Tiani know! Thanks again for providing this review for people to see. Regards Leighton Yates - General Manager More

Perth, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sebel Mandurah is new, very well designed with trend setting features and surprisingly spacious rooms. Our room, situated on the scenic eastern side, had a panoramic view of the estuary, where dolphins are often sighted. Our room, neither the cheapest nor the most expensive, was enormous. The bathroom alone was bigger than the average motel room. The room was... More

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Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Egalitarian Thank you so much for your review highlighting the high points of your stay and areas that we may focus on to improve. The pool is indeed coming along and will have new tiling which will be a vast improvement on the former aesthetics. The electronic key cards are still continuing but we are getting closer to resolving... More

Geraldton, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at the Sebel the night before and night of our wedding in Mandurah. Room was spacious, bathrooms a good size to have a few girls getting ready in. Very very modern. Lovely king size bed, amazing balcony views. Room service was a little pricey once the delivery fee from M on the Point was added on, and breakfast servings... More

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Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Jessica S Congratulations again on your wedding day! Thank you for taking the time to write this review advising people of your stay. I am pleased that overall you enjoyed your experience with us. Enjoy the honeymoon - wherever you decide to go! Regards Leighton Yates - General Manager More

Melbourne, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sebel Mandurah provided an extremely comfortable stay during a quick visit through the area. It is conveniently located in the centre of the town with views overlooking the tranquil estuary and distant hills. The room was simple but well designed. An extremely serviceable bathroom facility had useful decor where you walk into a lovely drenching shower flow. The spacious... More

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Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Peterpanos20 Thank you so very much for your candid review of your recent stay with us. I am pleased that every aspect of your time with us was flawless, thank you. Warm regards Leighton Yates - General Manager More

Newcastle, Australia
Top Contributor
78 reviews 78 reviews
51 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed only one nite,wish we had stayed longer Great location ,nice room ,spacious and clean Staff were friendly and helpful Easy walk to cafes and markets My only dislike was we had the breakfest package of which was dissapointing.limited selection my wife is non dairy and there was little choice ,also the waitress didnt want to be there this day... More

Was this review helpful? Yes
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear beakyfish Thank you for taking the time to review The Sebel Mandurah. Really sorry to hear that the neighbouring restaurant, M on the Point, fell short on their standards that day as usually this is a prominent venue for high service and food quality. Thanks again for reviewing our hotel. Regards Leighton Yates - General Manager More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed inThe Sebel using a Channel Seven Sunrise offer that made the price around $100 a night for our room. The room was excellent and overlooked the pool with a balcony too. The receptionists were very helpful and we had a thoroughly enjoyable stay. You're very near to the Mandurah waterfront and cafe strip plus there's a great indoor/outdoor... More

Was this review helpful? Yes
Leighton Y, General Manager at The Sebel Mandurah, responded to this review

Dear Andrew P Thank you so much for your candid review! WOW - that is great that you enjoyed Mandurah so much that you moved here! It sure is a wonderful city. Thanks again for your review! Regards Leighton Yates - General Manager More

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Additional Information about The Sebel Mandurah

Address: 1 Marco Polo Drive, Mandurah, Western Australia 6210, Australia
Phone Number:
Location: Australia > Western Australia > Mandurah
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Sebel Mandurah 4*
Number of rooms: 89
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Also Known As:
The Sebel Mandurah Hotel Mandurah

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