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Banksia Gardens Serviced Apartments

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212 Albany Highway, Albany, Western Australia 6330, Australia (Formerly Banksia Gardens Resort Motel)
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1 room 1 adult
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Banksia Gardens Serviced Apartments
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36 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This accommodation is well-placed to provide a greater level of satisfaction for their guests: a well-positioned complex that looks great externally, generally quiet and impeccably clean. My bedroom was most satisfactory: crisp linen, ample storage, extra pillows and blanket, an opening window for fresh sea breezes. Good sized bathroom with great shower and lovely towels. The living area needs an... More 

Helpful?
Thank CherylB1510
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights and it was just what we required. As we were spending our days with family didn't require cooking facilities but definitely appreciated the seperate living area, as it meant I could stay up watching tv without disturbing my travel partner. Lovely clean apartment and exceptionally quiet considering it is on the main highway. Staff are helpful... More 

Helpful?
Thank Mum D
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights. We were a family of 11 including kids. Booked a 3 bed and a 2 bed apartment. They are very clean with all amenities including full kitchen and laundry. Complex included an undercover playground which was a hit with our kids. Close to the town centre and very quiet. Staff were very friendly especially Martin who was... More 

Helpful?
Thank Itterom67
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great service everything ran smoothly, staff friendly, great facilities. Walking distance to town. Check in and checkout were a breeze quick and easy. Rooms were clean and well presented with everything you needed.

Helpful?
Thank Pigman1954
Banksia G, Guest Services at Banksia Gardens Serviced Apartments, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Sydney, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Travelled to Albany to see my fave internet radio station Gold MX. Closed....obviously knew that I was in town. But my 2 enjoyable nights there were topped by meeting the manager Martin. On the ball but with a sense of humour. All staff had happy dispositions. Good rooms, clean...others have commented. I was more than happy. The old Whaling station... More 

Helpful?
Thank IamMeaMya2016
Banksia G, Guest Services at Banksia Gardens Serviced Apartments, responded to this review

Greetings from Albany and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Do... More 

Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for four nights during high season in a one bedroom apartment. It was clean and quite (especially as it is on a main road). The main issue was the lack of cooking facilities given that it is supposed to be an apartment. The room had a microwave, and there are two communal bbq's on site. We book apartments... More 

Helpful?
Thank Doc_the_foodie
Banksia G, Guest Services at Banksia Gardens Serviced Apartments, responded to this review

Thank you very much for your review of your recent stay at our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the apartment that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to... More 

Perth, Australia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 28, 2015

Spent five days around Xmas with my husband at this apartment hotel. The apartment was clean, neat, well serviced and equipped for simple meals. Bathroom was equipped with shower and a spa. Restaurant facilities and a BBQ area are available, which we did not use as a number of interesting and good restaurants are within a few minutes drive. We... More 

Helpful?
Thank annetjl
Banksia G, Guest Services at Banksia Gardens Serviced Apartments, responded to this review

Greetings from Albany, and thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that. Our commitment to investing in our property will continue with ongoing renovations. We look forward to another opportunity to host you at Banksia Gardens Serviced Apartments, and once again thank you for your... More 

Perth, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 28, 2015

My wife and I stayed at Banksia Gardens over the Christmas break and was very pleasantly surprised. Compared to some other similar motel venues I've stayed at in Albany, Banksia Gardens was easily the best. A very high level of cleanliness and general neatness (around the grounds etc) was noticeable and appreciated. The accommodation was very comfortable. The staff went... More 

Helpful?
Thank James M
Banksia G, Guest Services at Banksia Gardens Serviced Apartments, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to read that our staff made your stay pleasant. Do check out our Facebook and Website pages for promos that you might be interested in. Looking forward to seeing you again soon. Kind regards Sue More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2015 via mobile

Great location, superier service. Room was spotlessly clean, bedsheets and towels were as clean as new. The amenities provided in the room were just the ones that were required. Overall, a good experience and would recommend to all. Very friendly staff at reception. Behind the scenes, housekeeping did a fabulous job.

Helpful?
1 Thank Vaibhav e
Banksia G, Guest Services at Banksia Gardens Serviced Apartments, responded to this review

I am very pleased to hear that our staff made your stay pleasant. We truly value the opinions of our customers. Our team take their roles very seriously and try, every day, to provide quality customer service that our guests expect. We are truly happy to hear that you enjoyed our amenities and were comfortable. We look forward to seeing... More 

Singapore, Singapore
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 21, 2015

Paid about AUD200 for this room and was not impressed at all. I have stayed at similarly priced apartments and they are way better in terms of room condition and amenities in the room. Kudos to the friendly staff for making this stay a little more enjoyable. With the numerous motels and apartments nearby, we will be looking at the... More 

Helpful?
Thank dmstar88
Banksia G, Guest Relations Manager at Banksia Gardens Serviced Apartments, responded to this review

Thank you for spending your time to give us feedback. The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at Banksia Gardens Serviced Apartments. We are always willing to find the perfect room for every single guest. Our pricing is comparable to similar properties in the area and we feel... More 

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