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Sleepwell Motel

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270 Albany Highway, Albany, Western Australia 6330, Australia (Formerly Sleep Inn Hospitality)
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1 room 1 adult
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70 Reviews from our TripAdvisor Community

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Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My family and I stayed overnight on the 6th Feb as we needed a place to rest our heads after helping a family member move. We were very impressed being a cheap place to stay that the rooms were lovely and clean, the staff friendly and accommodating. The continental breakfast was good value for money and the kids had a... More 

Helpful?
Thank Taycam
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

PLEASE READ SO THIS WON'T HAPPEN TO YOU TOO!! Our trip to Albany was a last minute idea and our friends from Perth helped us book this place as it was relatively cheap and also located in a convenient area. During booking, our friend used her credit card to reserve 2 rooms for us as we are a family of... More 

Helpful?
2 Thank dilysyeak

Travelers are raving about these Albany hotels

Brisbane, Australia
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed for one night on way back from Esperance to Margaret River great cheap accommodation. Has everything you need and beds are very comfortable. Would recommend to anyone - Enjoy - Albany has plenty to offer travellers, but been here before so one night was enough and we were on a timeline.

Helpful?
Thank RayWatson
Goodearth-Ambassador, Manager at Sleepwell Motel, responded to this review

Dear RayWatson, We really appreciate you awarding us a 5 out of 5 rating, thank you! It was a pleasure to have you stay and we hope to welcome you back the next time you visit this part of WA again. More 

Greater Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 5, 2016

When I opened the door to number 6, the family room, I was overcome by the smell. I put my hand on the double bed and could feel the springs. The room and bathroom was very old and run down. I then notices that the carpet was wet. I went to reception to ask for another room and was told... More 

Helpful?
Thank Wendy B
Goodearth-Ambassador, Manager at Sleepwell Motel, responded to this review

Dear Wendy B, We want to give every guest the best possible experience staying with us so we are really sorry that you weren’t happy with your accommodation. Housekeeping had cleaned your room prior to arrival and everything was in order for your check-in so we were a bit puzzled about your complaint. As you know we apologised and offered... More 

Devonport
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 31, 2015

This Motel is aging but still represents good value for money. Large bedrooms and kitchenette but no lounge chairs. This is not a problem if your out and about. Friendly staff and good selection at breakfast.Free laundry facilities appreciated.

Helpful?
Thank Kerry J
Goodearth-Ambassador, Manager at Sleepwell Motel, responded to this review

Dear Kerry J, Thank you for your review and for choosing to stay with us. We're a popular older-style motel as we work hard to provide an ideal guest experience - affordable, good value, clean and comfortable accommodation along with warm and welcoming customer service. We hope to see you back again soon! More 

Albany, Australia
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 15, 2015 via mobile

If your looking for cheap accommodation while exploring Albany this is the perfect place. Every thing works perfectly well it's just not luxurious. I had fun at their nice tennis court. Don't know if they supply ball and racket, I supplied my own. There is also a nice indoor BBQ and swimming pool which was it too cold for my... More 

Helpful?
1 Thank Bernice72747
Goodearth-Ambassador, Manager at Sleepwell Motel, responded to this review

Dear Bernice72747, Thank you for recommending us to people on a budget. Our goal is to be the place to stay for guests looking for great value and warm hospitality. We're so glad to hear you enjoyed the facilities and had fun! Hope to welcome you back again next time you visit Albany. More 

Wellington, New Zealand
Level Contributor
173 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed October 5, 2015

4 stars to Sleepwell for providing perfectly reasonable accommodation for a good price. We had a studio room (one queen and one single bed) for $72. The room had a jug, toaster, fridge, microwave, iron & ironing board, flatscreen TV and phone. I couldn't get the radio to work. The heat pump was very effective. Onsite is a licensed restaurant... More 

Helpful?
Thank John_M255115
Goodearth-Ambassador, Manager at Sleepwell Motel, responded to this review

Dear John_M255115, Thank you for your review and for recommending us to other travellers. Providing great value and great customer service is so important to us and we love hearing that we got it right. Thanks for choosing to stay with us and we hope to welcome you back soon. More 

auckland
Level Contributor
70 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 28, 2015

Sixty units in block, budget rooms. Very small studio rooms. Bathroom cold. Plenty of parking. Pool not open. By busy road. Bed had springs coming through so they moved us into another unit. Wouldn't stay again better motels elsewhere. Staff helpful

Helpful?
Thank pauline g
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 27, 2015

Light globes not working, wifi not working, no window fly screen and hair dryer missing. When I approached the staff about the matter they were not interested in the issue. On both occasions they began talking about how i had a discounted rate anyway, however they contradicted each other which annoyed me more than the issues with the room. There... More 

Helpful?
3 Thank andre8449
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 27, 2015

Overall quite disappointed with the customer service, wi-fi wasn't working, a few lights were also not working and the window's didn't lock properly. When tried to discuss these issues with the staff they weren't interested in trying to solve the problem. Definitely won't be staying here next time, there are plenty more motels along the same road.

Helpful?
1 Thank Sophia E
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