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Punthill Williamstown

Certificate of Excellence
4-18 Ferguson St, Williamstown, Hobsons Bay, Victoria 3016, Australia
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1 room 1 adult
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Punthill Williamstown
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84 Reviews from our TripAdvisor Community

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Melb
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 21, 2015

We booked this Apartment for a surprise. The clerk gave it away in the first ten mins....no matter, i covered as best i could. I had asked for a room with views to the City. We got the room, but the views were completely covered by the safety screening! Such a shame. They would have been spectacular. The bedroom views... More 

Helpful?
Thank Junnay
PunthillManager, General Manager at Punthill Williamstown, responded to this review

Dear Junnay, Thank you for your review of Punthill Williamstown. I did speak with the receptionist with regard to your arrival. She understood that as you had arrived that it was no longer a surprise. The frosted glass & safety screening are stringent council requirements imposed upon us. We of course would love unobstructed views however we must comply. We... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 4, 2015 via mobile

The room itself was comfortable and clean. The location is excellent, with the waterfront and restaurants all within easy walking distance. The only problem I had was the guest before me had clearly enjoyed some local seafood which resulted in the wonderful seafood smell greeting you and stinking out the fridge. It appeared they also needed a new TV remote... More 

Helpful?
Thank Luke B
PunthillManager, Guest Relations Manager at Punthill Williamstown, responded to this review

Dear Luke B, Thank you for your review of Punthill Williamstown. We agree that the location of this property in Williamstown is excellent, with the waterfront, restaurants, supermarkets and shops all very close by. We are so sorry about the smell in the fridge. We have addressed this with housekeeping. You mentioned that the apartment was otherwise comfortable and clean... More 

Canberra, Australia
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 4, 2015 via mobile

I booked the apartments through Wotif and paid in advance. I called the apartments late afternoon to confirm check in procedure as I would not be arriving until 1030pm. I was advised there was an intercom at the door and if I called on that they would release the key from the adjacent secure box. Duly arrived at 1030pm and... More 

Helpful?
Thank Ann S
PunthillManager, Director at Punthill Williamstown, responded to this review

Dear Ann S, I refer to our telephone conversation and email yesterday (5 Nov), when I advised that the staff member was following normal procedure; however as discussed, I have spoken to him and other staff and have emphasized the necessity to exercise some discretion. I would have had no hesitation in admitting you to the property prior to obtaining... More 

Trafalgar, Australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 28, 2015

We were very pleased with the accommodation being easy to find and customer service that was very welcoming. The hotel was extremely clean and smelt freshly cleaned as we made our way from the elevator to our room. The room itself was also very spacious and very modern.

Helpful?
Thank Jenelle J
Michele B, Guest Relations Manager at Punthill Williamstown, responded to this review

Dear Jenelle J, Thank you for your lovely review of Punthill Williamstown. Great to hear you had such a comfortable stay and found the service always so friendly and helpful. We look forward to welcoming you back to Punthill soon. Kind regards, More 

Greater Adelaide, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed September 6, 2015

This very well appointed apartment offers everything you need for a stay in the Williamstown area. Great location clean and tidy with free parking in the basement everything was tiny and new except the mattress we called it the Grand Canyon it sank in the middle. To the receptions credit they told us if we had complained they would have... More 

Helpful?
Thank Donirene
Michele B, Guest Relations Manager at Punthill Williamstown, responded to this review

Dear Donirene, We are pleased that you enjoyed your stay at Punthill Williamstown – a terrific property to relax and enjoy the waterfront, shops and cafes. We would be very interested to know which apartment you stayed in. The beds all have a premium mattress topper on them. It is supposed to make you feel like you are sleeping on... More 

Brisbane, Australia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 1, 2015

The room was clean and comfortable, the bed was fairly good too, kitchen. really liked Williamstown close to the city but not busy, nice local shops good places to eat, friendly locals, walking along the waterways was lovely.

Helpful?
Thank AussieCGS
Sydney, Australia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 23, 2015

We had a two Bedroom Apartment with Melbourne views and a little Balcony. The Check was easy and fast, Everyone who worked at Punt Hill was super friendly. Apartment was clean and tidy with a full kitchen, if you wanted to cook and washer/dryer in Bathroom. Another bonus was free uncover parking. Hotel was quiet and location was great close... More 

Helpful?
Thank dakazibear
Michele B, Guest Relations Manager at Punthill Williamstown, responded to this review

Dear dakazibear, Thank you for your lovely review of Punthill Williamstown. We agree that the location of this property within Williamstown is excellent, with shops, cafes and the supermarket within very easy walking distance. Great to hear you so thoroughly enjoyed your stay and we look forward to welcoming you back to Punthill again. Kind regards, More 

Hobart
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 8, 2015

We often stay in Williamstown when visiting relatives in Melbourne but this is the first time we have stayed at the Punthill Apartments. From the moment we walked through the door we were made to feel welcome. Christian proved to be very helpful, even going to the trouble of showing us, at our request, the apartment they had for us... More 

Helpful?
Thank Ed G
Michele B, Guest Relations Manager at Punthill Williamstown, responded to this review

Dear Ed G, Thank you for your lovely review of Punthill Williamstown. We are delighted that you had such an enjoyable stay and found the service so friendly and helpful during your visit to Melbourne. We look forward to welcoming you back to Punthill soon. Kind regards, More 

Chipping Norton, Australia
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 6, 2015

Was staying in the city, discovered the conference was at the Punthill, so changed. Arrived from Perth after reception had closed, however the lock box and intercom overcame that problem. one bedroom apartment was well appointed and modern. Location was close to the waterfront restaurants as well as the main drag. Would definitley stay again.

Helpful?
Thank Gary J
Michele B, Guest Relations Manager at Punthill Williamstown, responded to this review

Dear Gary J, Thank you for your review of Punthill Williamstown. We are delighted that you enjoyed your stay whilst attending your conference at this property. We agree that the location is excellent too, and within easy walking distance of all the shops, eateries and restaurants that Williamstown has to offer. We look forward to welcoming you back to Punthill... More 

Gold Coast, Queensland, Australia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 25, 2015

We used this as a base for a Melbourne trip and it was a great find, we have always stayed in another place but will come back here for future visits. It was like new, smelling fresh, carpet was immaculate and the rooms were extremely well appointed and well fitted out,comfortable and ultra modern. The bed was comfortable, wi fi... More 

Helpful?
Thank Dave D
Michele B, Guest Relations Manager at Punthill Williamstown, responded to this review

Dear Dave D, Thank you for your review of Punthill Williamstown, We are so pleased that you enjoyed your stay and found that the apartment, location and staff met all your expectations during your recent visit to Melbourne. We look forward to welcoming you back to Punthill soon. Kind regards, More 

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