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Quest Williamstown

1 Syme St., Williamstown, Hobsons Bay, Victoria 3016, Australia
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Quest Williamstown
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A recent review
4 of 5 stars reviewed 1 week ago
acodling Perth, Australia
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75 reviews from our community

Traveler rating
    4
    37
    22
    7
    5
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23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over Easter for 4 nights and enjoyed our stay. We arrived late on the Friday night and there was no one at reception but the staff had arranged for a key in the lock box and we were able to check in no problems except i couldn't get the car into the secure car park until the... More 

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Victoria, Australia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here everytime I visit Williamstown. The onsite restaurant is amazing. Close to all the shops with lots of eating places nearby. Last time we took the ferry into the city which is located 50 metres from the front door. The train station is about 1 km away.

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Top Contributor
112 reviews 112 reviews
47 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Is a great location in a harbor Silent still good accommodation, service is smooths and helpful I would recommend for tourist coming this way and for business people for a night of two. The patch around and the number of shops and restaurants makes it worth to try.

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QuestWilliamstown, Manager at Quest Williamstown, responded to this review

Thank you aho3 for reviewing Quest Williamstown on Trip Advisor. We are pleased to hear your stay was enjoyable and our surroundings were up to your expectations. Many Thanks Renee Crotty More 

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Quest Williamstown is convenient, comfortable, clean, and has great views of yachts, West Gate bridge and Melbourne across the harbour. The apartments are comfortable, and reception helpful and friendly. Note Reception not 24 hours, so you may need to arrange for key to be put in the safe. Free off street parking. Short walk to lots of restaurants and pubs,... More 

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QuestWilliamstown, Manager at Quest Williamstown, responded to this review

Thank you Moira R for you lovely review about Quest Williamstown. We appreciate your repeat stays with us and its pleasing to read you find the property consistent, convenient and comfortable. We look forward welcoming you back to the property soon. Many Thanks Renee Crotty More 

Hastings, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

The rooms are ok This is an older apartment and the fittings and kitchen reflect this the price should be reduced to match the quality of accommodation. All clean and neat, bed comfortable Staff very friendly and helpful great location right on the end of Gem Pier adjacent to to a beautiful park .

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QuestWilliamstown, Manager at Quest Williamstown, responded to this review

Thank you Rod and Vicki S for your recent review about Quest Williamstown. I am grateful for you to take the time to review our property as we can only better ourselves through the eyes of our guests. I am pleased to hear you had a lovely stay with us and hopefully we can welcome you back again soon. Kindest... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Arrived late afternoon for check in. Reception was very pleasant and helpful. Room was clean and roomy with views of the park and bay. Can't fault the accommodation or location. Restaurant was relaxed and quiet for a Tuesday night. All over pleasant experience.

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QuestWilliamstown, Manager at Quest Williamstown, responded to this review

Thank you Peter S for you review about Quest Williamstown. I am pleased to hear you have had an enjoyable stay with us and our service and facilities were of a high standard for you. I will pass on the feedback to the Restaurant as they are a separately ran business and would be grateful to hear your comments. We... More 

Castlemaine, Australia
1 review
2 of 5 stars Reviewed March 8, 2015

For the price paid I'd expect a comfortable bed. Also there was a big hole in the curtain and the shower screen and shower head were broken. Otherwise clean and adequate, but I wouldn't recommend it. I really felt like I wasted $265 on what was supposed to be our 'baby moon' splurge, we both slept really badly and left... More 

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QuestWilliamstown, Manager at Quest Williamstown, responded to this review

Thank you Kim S for your review about Quest Williamstown. I am terrible sorry that you had not experienced an enjoyable stay with us for your baby moon. Has this been brought to our attention we would have actioned the areas of concern to be more suitable for yourself and husband. I sincerely apologise for this and would ask if... More 

Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

nice rooms and very roomy. Very clean and we'll maintained. Only complaint was the bed was extremely hard and the banging from 7 am till 8am from the floor above. (This may have been another guest?) Great location though and close to shops etc. A good chance we will stay here again but hopefully with a softer matress

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QuestWilliamstown, Manager at Quest Williamstown, responded to this review

Thank you AndrewdeG for your recent review about Quest Williamstown. We appreciate the feedback so we can better our service levels for our guests. For you next reservation make us known to your bedding requirement and we will allocate you a different room from last. We are please you got to experience a one of a kind location and that... More 

Perth, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 4, 2015

You cannot fault the location of this Quest accommodation. Beautiful outlook over Hobsons Bay & a 2 minute walk to a host of cafés, restaurants & shops. The free secure parking is a big bonus & something that we find is seldomly offered. The apartment itself was very spacious. The bathroom was a very good size & included a washing... More 

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QuestWilliamstown, Manager at Quest Williamstown, responded to this review

Thank you tennesseezip for taking the time to review Quest Williamstown. I am very pleased to hear you enjoyed your time with us and also enjoyed our facilities, services and location. We have got a one of a kind location in Williamstown and we are very fortunate to work in such a beautiful location. I will pass on your comments... More 

Canberra, Australia
1 review
4 of 5 stars Reviewed March 2, 2015

The Quest at Williamstown was great - terrific views, nice bar downstairs, easy walking to lovely cafes (and the Pirates Tavern!) and the room was just fine for 4 friends. Comfortable beds, and couches, plenty of space. The women on reception were very friendly and helpful, with extra keys, maps, advice and no sense of being rushed or a nuisance.... More 

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QuestWilliamstown, Manager at Quest Williamstown, responded to this review

Thank you KJDDDZ29 for your lovely review on Quest Williamstown. We are pleased to hear you had a very enjoyable stay with your friends and the rooms were comfortable. I will pass on your feedback to the team from the weekend with relation to them making everything very easy. Hopefully will see you all soon. Kindest Regards Renee Gramsbergen Property... More 

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