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Quest Knox

137 Mountain Highway, Wantirna, Victoria 3152, Australia
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Quest Knox
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58 reviews from our community

Traveler rating
    18
    16
    10
    5
    9
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17
9
2
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed 2 nights, was pleasant enough. Rooms were large and had everything we needed, breakfast and the restaurant were nice, however, ... just a few things spoiled our stay. It was a more than necessary long walk in the rain from our room to our car due to no designated car park, the cleanliness of the room was just average,... More

Was this review helpful? Yes
jcaine, Manager at Quest Knox, responded to this review

Thank you for your review. Our car parks aren't numbered but I think your idea of allocating a room to each car park is a good idea. The pre authorisation taken on check out is to be fully returned. Thank you again. More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Knox Quest and I must say I was pleasantly amazed at how an older hotel exceeded where newer and modern hotels lack- Service. The staff was amazing in assisting with any request I had as well as ensuring my stay was comfortable. I checked in and got a call about 10 minutes later from the... More

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jcaine, Manager at Quest Knox, responded to this review

Thank you for taking time to review your recent stay at Quest Knox. We are an older establishment but we aim to please all of our guests and I am glad you enjoyed your visit to Quest Knox. More

London
Top Contributor
62 reviews 62 reviews
29 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed 1 week ago

As mentioned in other reviews for the Knox Quest, this hotel is very much in need of a renovation. The rooms are dated and worn out, the bed did not provide a restful sleep with more lumps than porridge, and the noise which came from the adjoining property (gym and swimming pool) disturbed me late into the night, and again... More

Was this review helpful? Yes
jcaine, Manager at Quest Knox, responded to this review

Thank you for leaving your feedback on your recent visit to Quest Knox. The gym next door is quite busy in the evening and early in the morning. It was disappointing to hear that you had a poor sleep and stay with us. We will endeavour to address all of your issues. Thank you, again. More

Travelers are raving about these Wantirna hotels

Bendigo, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

we stayed here as it was very close to the place we were visiting. The rooms are very large and well equipped, but the are showing signs of wear and tear..carpets are fraying and worn. check in was very fast and easy...the staff were very helpful. car parking was easy and there were many parks available to choose from near... More

Was this review helpful? Yes
jcaine, Manager at Quest Knox, responded to this review

Thank you for taking the time to share feedback with us. It is very quiet down the back end of Quest Knox and I am glad your check in was pleasant and swift. More

Broadbeach, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not too much to say on the upside of the place here, apart from it was close to a meeting venue Restaurant/Bar was closed when promoted as opened. Bed was dreadful, sagged and clearly past its used by date. Here's a tip to owners/managers - go and sit on every bed in the place to see if they sag! Not... More

Was this review helpful? Yes
jcaine, Manager at Quest Knox, responded to this review

Thank you for taking the time to give feedback on your stay. We have checked the beds and found them all to be comfortable and have been asking guests about the beds on departure with very positive responses. Our internet charges are standard charges and we are currently considering voiding the internet charge completely. More

Balmain, Australia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although the furnishings are modern, the rooms remain dated and the bathroom was old, tired and cramped. To gain access to the toilet one had to open and then close the door to squeeze past the vanity. There was a door stop also positioned in the centre of the floor ideal for stubbing ones toe. The restaurant was also tired... More

Was this review helpful? Yes
jcaine, Manager at Quest Knox, responded to this review

Thank you for responding. A couple of extra doors were placed in the bathrooms to give more privacy to the toilet area. Our breakfast menu is very popular and contains lots of different selections. It is disappointing to hear you didn't enjoy your food. More

Perth, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for three nights on a business trip, the reason for choosing the hotel was its close location to the area I had to visit. Whilst being a long way from Melbourne City Centre, the surrounding area is nice and quite close to the Dandenong Ranges. I arrived on a Sunday afternoon and was told the bar and... More

Was this review helpful? Yes
jcaine, Manager at Quest Knox, responded to this review

Thank you for your response and I am glad you enjoyed your 3 days at Quest Knox. Many guests enjoy the gymnasium next door and the beer has been replaced. More

Melbourne
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 19, 2014

We stayed here for one night to break up a trip. It is close to knox city shopping centre and right at eastlink on ramp. Check in was quick and easy,on arrival to our room the extra bed was not made up however one phone call and it was done straight away. The bathroom was a bit dated and could... More

Was this review helpful? Yes
jcaine, Manager at Quest Knox, responded to this review

Thank you for taking the time to write your review. It was good to read that the staff were accommodating to your needs on arrival and during your stay. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 7, 2014

I have stayed here previously but my last stay was very disappointing. There is no shampoo or conditioner in the room and no face washer. The bath surface was peeling away in numerous places. The bathroom was not clean, with hair on the floor. To top things off I couldn't call reception to complain because the phone was broken.

Was this review helpful? Yes
jcaine, Manager at Quest Knox, responded to this review

Thank you for submitting your feedback. We have been trialling keeping the shampoo, conditioner, face washer and soap in the cupboard under the vanity to give our guests more room. From your feedback, I will ask my staff to place bathroom supplies on or next to the vanity. In regards to the phone not working, we will address this immediately.... More

Frankston, Australia
1 review
4 of 5 stars Reviewed August 6, 2014

Recently we enjoyed an overnight stay at Quest Knox. We found our accommodation to be clean, comfortable and well equipped. The staff were very friendly and were most helpful and attentive. The meals and service at the restaurant were excellent. We would certainly recommend this accommodation for a short or longer term stay.

Was this review helpful? Yes
jcaine, Manager at Quest Knox, responded to this review

Thank you for submitting your feedback. It was great to hear you enjoyed your recent stay at Quest Knox and also had an opportunity to sample the excellent food from the onsite Restaurant. More

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Additional Information about Quest Knox

Address: 137 Mountain Highway, Wantirna, Victoria 3152, Australia
Location: Australia > Victoria > Wantirna
Price Range (Based on Average Rates): $$
Number of rooms: 52
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Also Known As:
Quest Knox Wantirna, Victoria, Australia

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