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4.5 of 5 Condominium   |   337 Stud rd | Wantirna South, Wantirna, Victoria 3152, Australia
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Punthill Knox
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A recent review
5 of 5 stars Reviewed January 21, 2015
JavaJunkie189 Australia
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56 reviews from our community

Traveler rating
    18
    27
    5
    5
    1
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18
10
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wodonga, Australia
Top Contributor
59 reviews 59 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My stay at Punthill Knox is proof that first impressions count. When I attempted to check in, the internet was not working and the man at reception was unable to take payment. After spending five hours on the road the last thing that I expected was to spend such a long time trying to check in. The staff member was... More 

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear Fiona H, Thank you for taking the time to provide your comments regarding your stay at Punthill Knox. There was a Telstra outage on your arrival which affected the entire area, however we absolutely agree that this could have been handled in a more efficient way. We have already put into practice measures to follow should this situation occur... More 

Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 21, 2015

The managers of the apartments were friendly and helpful from the moment we arrived. Nothing was too much trouble. Rooms were serviced daily and were well appointed for our requirements. Judy was very helpful in helping me work out the momentarily temperamental washing machine. Would highly recommend.

Was this review helpful? Yes
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear JavaJunkie189, Thank you for your lovely review of Punthill Knox. Great to hear you had such an enjoyable stay and found the staff so friendly and helpful. We look forward to welcoming you back to Punthill soon. Kind regards, More 

Canberra, Australia
Top Contributor
96 reviews 96 reviews
27 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed January 3, 2015

My wife & I spent a week staying here over Christmas. The one bedroom apartment we occupied was spacious and modern with very good facilities including dishwasher, washing machine and dryer. The bed was a bit too soft for our taste but everything else was excellent. The location was ideally suited for us as we were involved in several all-family... More 

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear hendrob, Thank you for your review of Punthill Knox. We are delighted that you enjoyed your week long stay, and found the apartment facilities so suitable. We do have luxurious mattress toppers on our beds, so next time you stay, please don't hesitate to request for this to be removed for a firmer mattress. We look forward to welcoming... More 

Perth, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

Staff were very helpful to our needs. Apartment was roomy, clean and functional and comfortable. Great location to restaurants and shops, if needed. Wi fi was good. Plenty of car park and they do offer breakfast, however as we were in an apartment, we self catered. The apartment comes with washing machine and dryer, handy when you are moving constantly.

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear Carmen M, Thank you for your review of Punthill Knox. Great to hear you had such a comfortable stay and that the service, apartments and facilities met all your expectations. We look forward to welcoming you back to Punthill soon. Kind regards, More 

Ravensdale, Washington
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 9, 2014

Staff was fantastic, very accommodating and helpful. Had issues with the Wi-Fi the first week and Barry worked diligently to get it resolved. Room was clean and spacious. Good location - access to shops and dining with in walking distance. Kathy prepared breakfast each morning and accommodated my special requests- with a smile! Kim was my housekeeper who did a... More 

Was this review helpful? Yes
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear BigRed244, Thank you for your review of Punthill Knox. We are pleased to hear that you liked your apartment and that our staff were helpful in ensuring that you had an enjoyable stay. We look forward to welcoming you back. Kind Regards, More 

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 4, 2014

Stayed for a couple of nights in a studio apartment. Punthill Knox was pretty clean, quite contemporary and modern, has Westfield Knox Shopping Centre right across the road and a selection of restaurants nearby. The bus station outside Knox would be quite handy for those dropping in via public transport and there's free on-site parking. It's also in a handy... More 

Was this review helpful? Yes
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear DMelb, Thank you for your review of Punthill Knox. We are pleased to hear that you liked your apartment and your overall stay was pleasant. We have not had any construction noise complaints from any of the guests and fortunately it seems that the impact on Punthill Knox is negligible. We are soon going to be launching a loyalty... More 

Geelong
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 15, 2014

We had a very good stay. Service was good and after hours access was easy using the access card. Construction next door may be a problem over coming months as we experienced some noise - even on the weekend. There is no Free WiFi which is unusual in 2014. Business clients like us had to use personal hotspots to get... More 

Was this review helpful? Yes 3
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear Travel3220. Thank you for your review of Punthill Knox. We do often run specials including free WiFi. Alternatively, please contact us regarding WiFi next time so we can assist you. We have had absolutely no issues with construction noise thus far and guests have not been impacted at all. We do look forward to welcoming you back in the... More 

Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

We are always travelling to this area to visit family, and Punt Hill Knox, is definitely top pick for accommodation in the area. We stayed here again(for the 4th time) for 4 nights, last week. The staff (reception and housekeeping) were fantastic, super helpful, friendly, and accommodating! The room was spacious, clean, and comfortable, as always!! Highly recommend this property,... More 

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear Sant8974, Thank you for your review of Punthill Knox. As a return guest to Punthill, we are delighted that your expectations have been met each time you have stayed, and we look forward to welcoming you back again soon. Kind regards, More 

Adelaide, Australia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 12, 2014

We stayed for the weekend & the service was excellent! Would stay again without hesitation. Had a room at the back of the property so nice and quiet. Shops across the road very convenient location. The only let down was one room service staff did not do a good job when servicing our room, but wouldnt let that detract from... More 

Was this review helpful? Yes 2
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear Lisa M, Thank you for your review of Punthill Knox. We are delighted that overall you had such a great stay. Your comments about the room cleaning will be discussed with the housekeeping team at the property. We look forward to welcoming you back to Punthill in the future. Kind regards, More 

Venus bay
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 14, 2014

To attend the funeral of my brother we booked 2 apartments for my family. Being from regional Victoria my called to explain that we would not be able to make the 8.00pm check-in. She asked if our daughter could collect the keys. Rebecca at bookings said that this would be OK. We provided Credit Card details and the full details... More 

Was this review helpful? Yes 1
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear DocVenusbay, So sorry you were unhappy with the service received. We did specify when you called that your daughter would need to have photo ID and a credit card. Unfortunately your daughter was carrying absolutely no identification. As a hotel, we do need to establish the identity of guests before allowing them to access their accommodation. It is unfortunate... More 

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Additional Information about Punthill Knox

Address: 337 Stud rd | Wantirna South, Wantirna, Victoria 3152, Australia
Location: Australia > Victoria > Wantirna
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Punthill Knox 4.5*
Number of rooms: 45
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Also Known As:
Punthill Knox Wantirna, Victoria, Australia

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