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BEST WESTERN New Crossing Place Motel

Certificate of Excellence
53 Emily Street, Seymour, Victoria 3660, Australia
Hotel amenities
BEST WESTERN New Crossing Place Motel
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Ranked #2 of 4 Hotels in Seymour
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
Lee W Benalla, Victoria, Australia
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63 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (18)
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Benalla, Victoria, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night for work. The rooms have been modernised and are very pleasant. The shower is huge with a huge shower head which I loved. The mini bar is excellent and the breakfast was excellent too. The manager is very helpful and pleasant. All in all pleasantly pleasant.

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Adelaide, Australia
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 30, 2015

We are so pleased we choose this motel to stay overnight in Seymour. After being greeted by a very friendly lady we went to our room which was beautifully re-furbished, large and very clean and also very quiet. The shower was excellent (in fact when we get home my husband is going to buy one of the shower heads). I... More 

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ncpmotel, Manager at BEST WESTERN New Crossing Place Motel, responded to this review

Thank you for your review, hopefully next time you are in Seymour you are able to stay for a longer period and enjoy the surrounding area. We would love to have you stay longer, Thank You More 

Canberra, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

Decided on the off chance there would be a room to break our drive to Melbourne. Seymour is a lovely country town with lots of interesting history. We particularly enjoyed 'Station St' with the very nicely maintained railway station. The Best Western was a fabulous find! Friendly reception, great price & a lovely room. The accommodation was very comfy &... More 

Review collected in partnership with this hotel

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ncpmotel, Manager at BEST WESTERN New Crossing Place Motel, responded to this review

Thank you for the lovely review and the comments on Seymour. Unfortunately a lot of our guests are in a hurry to another destination and miss out on seeing the delightful area that we are in. It is nice to see our extras such as a jug of water are appreciated. Thank you for being a thoughtful guest. More 

Greater Melbourne, Australia
1 review
5 of 5 stars Reviewed April 19, 2015

The rooms have all recently been updated and are very new and fresh. The bed was very comfortable and the bathroom was very clean and modern. The shower was large and the towels good. An excellent overnight stay.

Review collected in partnership with this hotel

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Geelong, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2015 via mobile

Very friendly and helpful reception lady, gave us a couple of recommendations for dinner. the room was great, nice and clean and smelt inviting, but the highlight was the bathroom and the rain head in the shower...fantastic..as someone else mention, "hot and strong".....will definitely stay there again. D.Rhodes.

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Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 3, 2015

From arrival to departure it was a lovely overnight stay. The lady at reception was friendly and helpful suggesting 2 great venues for dinner. The room was basic but it was immaculately clean with a decent sized TV, mini fridge, toaster, jug and microwave. The bathroom was light and bright and has a magnificent rain shower...hot and strong. The hot... More 

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ncpmotel, Manager at BEST WESTERN New Crossing Place Motel, responded to this review

Thank you for your review. We are pleased that you enjoyed your stay and look forward to your return. More 

1 review
3 of 5 stars Reviewed February 21, 2015

I had booked the same room when we last stayed there (right down the end of the complex) Were told this time it was not available (there were 3 other cars parked there overnight so that was a downright lie). Also sign out the front said 'No Vacancy". Obviously untrue! Do they only open so many rooms to save on... More 

Review collected in partnership with Best Western

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ncpmotel, Owner at BEST WESTERN New Crossing Place Motel, responded to this review

Dear morrish637, I am very sorry you were not happy with your stay this time. We do our best to give our guests the room that best suits their preference but the rooms you were after were just not available for hire that night. If they had been I am sure we would have allocated you there. I would also... More 

Griffith, Australia
1 review
5 of 5 stars Reviewed February 16, 2015

Don't judge this book by its cover, once you get past the dreary exterior the rooms are great having been recently refurbished apparently, owner friendly and a lovely little pool/bar area. I would have no problem recommending this motel to friends and family.

Review collected in partnership with Best Western

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Melbourne, Australia
Level Contributor
7 reviews
4 of 5 stars Reviewed January 6, 2015

When of the best stays we've had. Room was comfortable, clean & will definitely use again if in the area. Expectations were exceeded. Checking service was excellent also. Great location. Highly recommend.

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Brisbane, Queensland, Australia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 5, 2015

This motel is close to the town and also very close to a couple of pubs. Our room was clean and a reasonable size. The pool was also clean which is important to me in summer. There was undercover parking right outside our door.

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