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Quest Windsor

3.5 of 5
Hotel website
111 Punt Road, Prahran, Stonnington, Victoria 3181, Australia
Quest Windsor
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Ranked #2 of 2 Hotels in Prahran
A recent review
4 of 5 stars reviewed 4 days ago
mrdriverAdelaide Adelaide
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48 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Adelaide
Contributor
17 reviews 17 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I traveled to Melbourne recently for a 21st with my sister. We had other family staying at the Quest Windsor, as the party was just around the corner at the Prahran Hotel. Upon arrival we were expecting a 1 bedroom twin room, but were pleasantly surprised with a 2 bedroom apartment, which had ample space. We had a bit of... More 

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QuestWindsor, Property Manager at Quest Windsor, responded to this review

Thank you mrdriverAdelaide for taking the time to review Quest Windsor. It is great to hear you enjoyed your stay with us for a 21st birthday around the corner. Our two bedroom apartments are very spacious, with a TV, washing machine and full sized kitchen. We are lucky to be located so close to all Melbourne has to offer, being... More 

Greater Hobart, Australia
1 review
4 of 5 stars Reviewed 1 week ago

fantastic clean spacious rooms will definately return again. the service was very good and staff only more willing to help, the location was very helpful to my stay as it was close to everything but just away enough from the hussle and bussle.

Review collected in partnership with this hotel

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QuestWindsor, Property Manager at Quest Windsor, responded to this review

Thank you Scott B for taking the time to review Quest Windsor. It is great to read you found our apartments fantastic, clean and spacious. We strive to maintain a high level of customer service, so I will pass along your feedback regarding our staff members, they will be grateful to hear you found the service very good and they... More 

Hobart, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible. Last resort unless you have very low standards. The Bad: * Hotel room STANK. * The bathroom was mouldy. * Carpet & furnishings were dirty, had a yucky greasy residue. * Right on Punt Rd, traffic noise all night in the front bedroom. * Took 4 attempts to get 2 cards which worked in both the room and the... More 

Was this review helpful? Yes 2
QuestWindsor, Property Manager at Quest Windsor, responded to this review

Thank you JohnnyApple for taking the time to review Quest Windsor. Please note we have just taken over management at Quest Windsor, and have implemented a brand new housekeeping team. Quest Windsor is currently working with all stakeholders to refurnish our apartments. We have already completed several test apartments, and have received positive feed back. I apologise our apartments were,... More 

Bright, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had booked Quest Windsor for a 1 night stay in 2 bedroom apartment before reading Trip Advisor reviews. We were expecting the worst. Considering the price, our apartment turned out to be quite okay. It was certainly large enough, the full sized kitchen was better than other more modern Quest apartments. Bedding was clean and comfortable with both bedrooms having... More 

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QuestWindsor, Property Manager at Quest Windsor, responded to this review

Thank you Kerrie A for taking the time to review Quest Windsor. We are pleased to see you found your apartment great value, and clean and comfortable. The two bedroom apartments with two bathrooms are quite spacious, and the full sized kitchen is a great addition. We hope to welcome you back to Quest Windsor in the near future. Remember... More 

Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at Quest Windsor since my daughter had a swimming meet at MSAC. I selected quest due to its proximity to the MSAC and must admit that I got a fair deal with a specialled offer of 143 $ per night. This was for 2 bed roomed appartment. Pros: Close to CBD, Alfred hospital, St Kilda, Luna Park etc;... More 

Was this review helpful? Yes 1
QuestWindsor, Property Manager at Quest Windsor, responded to this review

Thank you amu2 for taking the time to review Quest Windsor. It is great to hear our location suited you, being in close proximity to MSAC and many Melbourne attractions. It is also good to read you enjoyed having a full kitchen in your apartments, and were able to prepare meals at home. Our reception does close at 9pm, however... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Check is at 2pm, we arrived at 4pm and our room was not ready. When we finally went in it was not cleaned and when it was it was not cleaned. The floor was black with dirt, not to mention the bathrooms and walls. Very good location but not a good place to stay. This was very disappointing for the... More 

Was this review helpful? Yes 1
QuestWindsor, Property Manager at Quest Windsor, responded to this review

Dear Ozzby25. On behalf of the team at Quest Windsor, I would like to apologise for your apartment not being ready by the check-in time of 2pm. Unfortunately, the previous guest had left the room in a state that required additional cleaning. This was unforseen to us, therefore your room took longer than anticipated to have ready for you. I... More 

Adelaide, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Quite a dirty 2 bedroom family apartment. The carpets were filthy you could see brown dirt & assorted stains & soiling over them, they desperatley need a deep clean. The curtains were dirty with splashes of food (?) on them & hooks hanging off the rails. Walls had dirty scuff marks. The 2 seater & 1 seat couch were dirty,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
QuestWindsor, Property Manager at Quest Windsor, responded to this review

Thank you Kris F for taking the time to review Quest Windsor. We have recently taken over ownership of Quest Windsor, and have implemented a brand new housekeeping team. I have also passed along all maintenance issues to our maintenance team to be repaired or replaced as required. We do strive to maintain a high level of cleanliness, which this... More 

Milano
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a nice stay. The apartment needs renovation but all the amenities were functioning and the staff was very helpful. In order to improve the apartment needs new carpet and new curtains. The bed was very comfortable. I really liked the whole setup of the quest with internal atrium. The card keys were faulty and I had to replace... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
QuestWindsor, Property Manager at Quest Windsor, responded to this review

Thank you youngsimba10 for taking the time to review Quest Windsor. It is great to hear you enjoyed the set up of the central atrium, and found our beds comfortable. We are currently in the process of steam cleaning all carpets and replacing all curtains. This has almost been completed, to favourable reviews. Hopefully this will be completed in all... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

I made a booking for a group of about a dozen people travelling for a conference. One and two bedroom apartments suited us well because it made it easy to organise our own meals and come and go when we needed to. Quest was very accommodating in configuring the rooms for our needs (most were two bedroom apartments with twin... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
QuestWindsor, Property Manager at Quest Windsor, responded to this review

Thank you singingbron for the review of Quest Windsor. It is great to see our apartments were able to suit your requirements, and you enjoyed the flexibility of the bedding configurations in our 2 bedroom apartments, allowing more guests in each room. I will pass along your feedback about our staff, they will appreciate Melbourne is known for it's great... More 

Sydney, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We recently had a weeks stay at Quest Windsor. Unfortunately, we based or research solely on the reputation of Quest and other stays at Quest Apartments - error. I would suggest that Quest start to really look at what they're putting their name to. We arrived at 4 pm, our room was not ready, we were NOT told this at... More 

Was this review helpful? Yes 1
QuestWindsor, Property Manager at Quest Windsor, responded to this review

Thank you Reggae_71 for taking the time to review Quest Windsor. We appreciate all feedback, both negative and positive, as it ensures we can continuously improve to meet the requirements of our guests. We have recently taken over ownership of Quest Windsor, and have recently implemented a new housekeeping team. We have passed along all maintenance issues to our maintenance... More 

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