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All 19 Cowes accommodations

Koala Park Resort

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1825 Phillip Island Rd., Cowes, Phillip Island, Victoria 3922, Australia
Hotel amenities
Koala Park Resort
Ranked #18 of 19 Specialty Lodging in Cowes
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32 reviews from our community

Traveler rating
    10
    7
    3
    3
    9
See reviews for
12
2
1
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The rooms had what we needed but were very basic. We checked in and the beds weren't made up. They were going to be done while we went out but when we come back one of the four was still not made properly. They hadn't supplied the tea and coffee, so we had to chase that to. The staff were... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night at this disgraceful excuse for a motel. There were 5 of us but only 2 towels were supplied. The room was crawling with spiders. The smell was unbearable. No pillow cases on smelly pillows. Mattresses covered in stains. Never again!!!!!

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 30, 2014

I rode down to Phillip Island for the WSBK races in Feb 2014. I found this accommodation site and booked it before I left home, due to the close proximity to the circuit. The booking in was so easy and the room was well prepared with tea, coffee and biscuits and nice clean sheets. The shower was great although hot... More 

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Melbourne, Australia
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 10, 2014

We were very disappointed with our stay at Koala Resort. Certainly not a resort. Paid $195 for the night for a very dark old room, shower was not much more than a trickle. Was told to bring our own cups for tea and coffee, there was a kettle and a toaster but not a spoon or plate or anything else.... More 

Was this review helpful? Yes 6
Sydney, Australia
1 review
4 of 5 stars Reviewed September 15, 2013

My boyfriend and I came down to participate in the Tough Mudder event. We chose Koala Park Resort as it was reasonably close to where Tough Mudder was held and it was in our price range. When we arrived, the staff were exceptionally helpful and informed us further as to the event and location. Our room had a delightfully comfortable... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2013 via mobile

Upon arrival, we were greeted we thought we'd have good stay. Once in the room we noticed it was nothing like what the website had shown. The room was small, cramped and in my opinion below average. We took a walk around to see what the rest of the 'resort' was like. The pool was filthy. The BBQ looked like... More 

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RobynA, Owner at Koala Park Resort, responded to this review

We do recall your booking, and would like to dispute some of your recollections. You did come to the office to advise us of the BBQ, which had been used by a group earlier that day, and it was literally about to be cleaned. The swimming pool is closed till the warmer months. The suggestion of disputed gender is outrageous... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2013 via mobile

After being charged $100 per night for 2 nights, 2 adults, we arrived at koala park resort and were not impressed with the small room. It had a double bed, set of bunk beds, bar fridge and a tv the size of a laptop screen almost impossible to see from the bed. Amazing that they could cram so much into... More 

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 3, 2013 via mobile

Myself and my family stayed here..I called to book to be told 170 for byo .. ummm , okay or 220 for them to supply. I chose them to supply .. but supply what exactly?? The stench of sewerage was gut churning.. a toaster with no cutlery or plates .. 1 light bulb in a lamp, the tiny fridge wasnt... More 

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RobynA, Owner at Koala Park Resort, responded to this review

We are very concerned about your comments regarding your stay, and only wish that these issues had been brought to our attention whilst you were here, so we could have provided a resolution. There evidently was a sewerage problem with a neighbouring property, and of course these things never happen at a good time! With regards to the tariff, based... More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2013

This is a motel and not remotely a 'resort' in my opinion. 'Resort' is quite the stretch in terminology here. It was so basic, so do not expect anything more than a small outdated room. It looks like their marketing pictures were taken some time ago. Odd things are that there is a toaster and yet no plates or cutlery... More 

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 17, 2013

very good value of money on phillip island. exceptionally big room and the beds were so comfy. Trees around the lodges and very peaceful and quiet during the night. Staff was very friendly and helpful, I would definitely recommend this accommodation to others.

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Additional Information about Koala Park Resort

Address: 1825 Phillip Island Rd., Cowes, Phillip Island, Victoria 3922, Australia
Location: Australia > Victoria > Phillip Island > Cowes
Price Range (Based on Average Rates): $$
Number of rooms: 18
Also Known As:
Koala Park Resort Phillip Island/Cowes

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