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On the Beach Holiday Apartments


On the Beach Holiday Apartments
49-51 Vasey Esplanade, Trinity Beach 4879, Australia
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Traveler Reviews

85% Recommend
4.0 of 5 stars 29 reviews
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[ Date ] [ Rating ]
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3 of 5 stars
saltycroc 3 contributions
Sydney
Jul 8, 2009 | Trip type: Couples New

My Wife and I spent 5 relaxing days at Trinity Beach, which is a quiet suburb 15km north of Cairns. The locale is quite small and has limited restaurent and shopping facilities. This is definitely a place for old farts (cheap ones like me) or families with young kids who just want to play in the sand. Thre is no... more

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4 of 5 stars
mamahutch 1 contribution
highland village, tx
Jul 6, 2009 | Trip type: Family

We had never been to Australia, and decided on a beach location in the northeast since we were traveling during the continent's winter months. We found On the Beach via Expedia and it appealed to us due to its proximity to the beach and value. The staff, Melissa and Joanie, were EXCEPTIONAL, and did everything to ensure our stay was... more

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5 of 5 stars
Claytontravellers 1 contribution
Yorkshire, England
May 10, 2009 | Trip type: Family

This was our first experience of Australia and the apartments were home to us for the first week of our 3 week vacation. We stayed in a 2 bedroomed sea view apartment. It was well equipped and provided the perfect mix of high quality space with a homely feel. The advice we received about places to visit and service providers... more

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5 of 5 stars
DreamH0liday 1 contribution
London
May 2, 2009 | Trip type: Couples

We stayed at On the Beach, we arrived after hours but our key was in a safe and was easy to find, the location was perfect and walked along the beach every evening. The view from our balcony was beautiful. The room was a good size for 2, the air con in the room wasn't as cool as in the... more

Management response from
MelissaSpeer, Manager

It is great to see that the efforts we have placed into our property over recent months is working. We have reviewed all service standards with the team, upgraded several apartments, initiated an ongoing maintenance plan and look forward to making a warm welcome to all future guests so that all comments can be as favorable as this one. Thank...

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4 of 5 stars
Drumbreu 1 contribution
Canberra AUST
Apr 14, 2009 | Trip type: Couples

We stayed at these apartments for nearly two weeks. The managers and the facilities were excellent. The location is great, next to the beach, not far from cafes and restaurants and easy access to tourist destinations. Highly recommended more

Very Average
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3 of 5 stars
ichbinseins 8 contributions
Hawthorne, California
Feb 2, 2009 | Trip type: Family

First of all, we contacted the property directly to book our rooms and were told we could get a discount for staying 5 nights, we'd get one night free. When we arrived, the woman at reception informed us that the hotel had changed hands and while the person I emailed with still worked there, they didn't know if they could... more

Management response from
MelissaSpeer, Manager

I am unsure as to why the rate was questioned on arrival however as a tip for travelers, it is always a good idea to carry confirmation with you, especially if you have been offered a discount - staff can change at any time (although this property has not changed ownership since early 08). We have a maintenance book at...

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2 of 5 stars
LauraLHill 2 contributions
Ada,OK
Jan 27, 2009 | Trip type: Couples

I was very disappointed in this hotel, especially after all the good reviews here. It seemed like a nice place at first, but slowly went downhill. The rooms were very dated with faded furniture and a phone that didn't work (we had to have someone come up three times to fix it). The washing machine leaked all over the bathroom... more

Management response from
MelissaSpeer, Manager

As Manager of On The Beach, this review disappoints and astounds me and I have personally addressed it with the staff member involved. As I am unaware of which unit you stayed in, I cannot comment on the 'dated and faded' furniture - I am only aware of 1 unit which is a little faded and am pleased to report...

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3 of 5 stars
sunbeam5 3 contributions
Brighton, England
Nov 26, 2008

The apartments are well located, clean and spacious. They are only serviced once a week. We were only staying three days so it didn't matter to us but if you're staying longer you should be aware. There is also not a full time reception service. If you arrive out of hours you key will be left in a safe outside... more

Management response from
MelissaSpeer, Manager

As with a large number of Self-contained Apartments, our apartments are only serviced once per week as there is everything you may need in your apartment itself - fully equipped laundry and kitchen facilities. Should you require daily service, this is available at a negotiated rate. I apologise that you found the receptionist to be unhelpful - I have reviewed...

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3 of 5 stars
blondielc 6 contributions
England
Nov 23, 2008 | Trip type: Couples

Our stay here was part of our own tour of Australia, The apartment furniture was a little worn. Air Conditioning unit in the bedroom was very loud, we switched it off at night. Tea,coffee etc was provided but after using the initial few provided you had to purchase any extra you might need. So be aware if staying more than... more

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2 of 5 stars
tripswithfamily 1 contribution
London
Sep 3, 2008 | Trip type: Family
1/1 found this review helpful

We've just returned form a 4 day stay at on of the beachview appartments. We had beautiful views and the appartment was spacious. The place would be ideal for families if it wasn't for the tiny pool. Trinity Beach is ok and probably best as a base for those with a car. The beach is not as great as say... more

Management response from
RelaxedUk, Manager

August is our busiest month of the year and we were certainly heavily booked again this year throughout the month. By reviewing other traveller's comments you can see that we are more than willing to offer guests a late check out should this be available. The advertised cost of $10 per hour after 12pm is if we are required to...

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On the Beach Holiday Apartments Address

49-51 Vasey Esplanade, Trinity Beach 4879, Australia
Trinity Beach Specialty Lodging On the Beach Holiday Apartments
4.0/5.0
29