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Swell Resort Burleigh Beach

4.5 of 5
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1 Ocean Street, Burleigh Heads, Queensland 4220, Australia (Formerly Swell Beach Resort)
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Swell Resort Burleigh Beach
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A recent review
5 of 5 stars reviewed 2 weeks ago
phayerd Tokoroa, New Zealand
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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1 review
1 of 5 stars Reviewed 5 days ago NEW

Staff are very rude upon late arrival was told that my credit card details weren't correct and that I should consider myself lucky that the manager got out of bed for a customer. Received a letter with arrival that said as we had only paid for a one room apartment that we would be charged if the other room in... More 

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Tokoroa, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family of 5 stayed at Swell Resort, Burleigh Heads, Queensland. We were unable to book our prefered accomodation and were put onto this resort by our travel agent. We arrived earlier than the arrival time to find the room was not quiet ready, but this was not a problem an we were given access to the underground parking facilty.... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Staying at swell 1week the bed so badly hurts back not good sleep. Should care of people comfortable bed not cheap bed. Cleaning not right. Dirty under lounge no move to vacam it. It's not fair pay for this. The owner doing not right things of this apartment & budget. Won't give money back. Won't come back. We know all... More 

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Gold Coast Australia
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Swell is a lovely resort with a great location. It's an apartment building, so if you are looking for a hotel, this is not one. You'll have all the comforts of home, a pool, tennis court, kids games room and a gym. Putting the rubbish out and cleaning up after yourself is the way it operates here. I believe room... More 

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you like an early sunrise view in the middle of winter this is the place for you. We left the dark and cold of Melbourne in July for a few days of sunshine. It's been between 20 & 22 degrees dropping to 11 to 13 overnight. Lovely mild days around the pool or down on the beach, I could... More 

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Melbourne, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 20, 2015

we stayed a week in June 2 bedroom apartment. we had a view of the pool and looking through to the beach. Everything in walking distance, shops restaurants etc. we went to Bowling club for dinner on friday night, they have a raffle, we won 2 meat trays!! What a bonus, Made use of the BBQ's in the pool area.... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 3, 2015 via mobile

I think guests need to understand that this place is an apartment complex not a hotel/motel. I don't agree with having to pay extra for towels and having to get rid of rubbish yourself, I have stayed at similarly managed places and never needed to do this. However yes leave your room tidy. Anyone who wants service and issues addressed... More 

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Sydney NSW
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 3, 2015

Stayed in a 2 brm unit overlooking the Burleigh Bowls Club. Short stroll to the surf club for a great meal, several restaurants to choose from and excellent boutique shops in nearby James St. Also the servo across the road open 24 hours for late night hot chocolate and coffees. The area felt extremely safe at night time too. Furniture... More 

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Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 13, 2015

Stayed with a group during Easter and it is a great location and our apartment was fantastic and we had a great view of the ocean. Large pool which is great for kids and they also have a spa, gym and small games room. Staff were extremely friendly and helpful and we would def stay again. Also only a short... More 

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Northumberland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 4, 2015

My 8th stay and this time for seven weeks. Lovely welcome back and a nice apartment above the pool. Any small requests I had were quickly dealt with and I feel very much at home there. Everywhere is beautifully kept and well maintained. Yes, occasionally there was a bit of noise at night but nothing that lasted too long and... More 

Was this review helpful? Yes 1
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