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Southern Cross Apartments

Certificate of Excellence
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114 - 124 The Esplanade, Burleigh Heads, Queensland 4220, Australia
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Best prices for: 1 room 1 guest
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Southern Cross Apartments
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Southern Cross Apartments
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185 reviews from our community

Traveler rating
    111
    57
    9
    1
    7
See reviews for
96
53
5
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • French first
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  • All months
    (185)
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    (41)
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    (58)
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Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We recently stayed several days at this venue with a sporting group from Sydney. Though regular visitors to the Gold Coast, we had always stayed at the North end (Broadbeach, Southport etc). What a pleasant change this was, no more hassle and bustle, a much more relaxed part of the coast, and the venue was excellent. While the apartments are... More 

Was this review helpful? Yes
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2015

This is the 2nd time I have visited Southern Cross with my young family and we've had a great time yet again. We find the apartments to be very spacious and we had a fantastic view from the 11th floor. The location is fantastic with just a short walk to the beach, park and shops/restaurants. We enjoyed the fact that... More 

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Brisbane, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 7, 2015

We have just returned from 5 nights at Southen Cross Apartments. We have stayed here many times before and will cotinue to. The views are amazing and the complex immaculate. Shane, Madonna and Kate are always friendly and helpful. We always stay in a superior apartment and find them well stocked and comfortable. Burleigh is a beautiful beach and fairly... More 

Was this review helpful? Yes
Brisbane, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 6, 2015

Amazing views, great location within a 5 min walk to all shops and restaurants required, clean and modern kitchen and bathrooms, comfortable furniture. We will keep coming back. Staff are friendly and welcoming too.

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Kyogle, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

Terrific apartment and views are so relasting. The apartment are very roomy and amenities were excellence. The management are great help with anything you need and very welling people. Will be back as location is A1.

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Brisbane
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 6, 2015

We've been many times before and always enjoy our time at SC. The location is the key with all apartments above Level 4 or so getting ocean views through the trees and units above Level 8 uninterrupted views. I find centre or southern end units get the best views though. Good layouts and easy to stay in. Great pool spa... More 

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Ipswich, Australia
1 review
5 of 5 stars Reviewed February 25, 2015

This was our third stay at Southern Cross and we will return. Each time we have had a refurbished unit and found them more than adequate. Very comfortable with all the necessary bits and pieces for a holiday. Close to shops, coffee shops,surf clubs and the beach is just across the road. Relaxing with spa, sauna and pool and great... More 

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MadonnaGoldCoast, Manager at Southern Cross Apartments, responded to this review

Dear Elaine, Thank you for taking the time to write a review. We are so pleased that you had a wonderful holiday. We greatly appreciate all feedback whether it is good or bad as this is a great way to improve our customer service. You will be happy to know we are currently renovating two more apartments and they will... More 

Brisbane, Australia
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 7, 2015

Hi I don't normally write reviews however I have recently been so disappointed with the treatment I received at Southern Cross that I feel this is required. I booked three nights on Wot If in a superior ocean view room which describes superior ocean views and fully or partially renovated. My family and I arrived late and upon picking up... More 

Was this review helpful? Yes 6
MadonnaGoldCoast, Manager at Southern Cross Apartments, responded to this review

Dear Chantel, I am really sorry you did not enjoy your stay as Shane and I try so hard to ensure all our guests have a wonderful holiday weather it is only a short stay or a longer holiday. I do however really feel I need to clear the air on a few issues. You booked through wotif on the... More 

St George, Australia
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 20, 2015

We live on a property out west and due to the on-going drought we could only getaway for four nights this year. Despite years of going to the one unit complex at Burleigh Heads our usual accommodation was not interested in four nights insisting we had to have at least five. That is when I rang Madonna at The Southern... More 

Was this review helpful? Yes 1
MadonnaGoldCoast, Manager at Southern Cross Apartments, responded to this review

Hi Sally, Thank you so much for taking the time to write a review! We are so please that you enjoyed your stay. We are looking forward to seeing you again soon! More 

Brisbane, Queensland, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

What a great place to stay! From the time I made the reservation, to the time we checked in and then checked out,the customer service was professional and so helpful. I was very pleased when I arrived at the unit. It was perfect! The ocean views are AMAZING! The unit has everyting to make your stay comfortable. The beach is... More 

Was this review helpful? Yes 1
MadonnaGoldCoast, Manager at Southern Cross Apartments, responded to this review

Hi Michelle, Thank you very much for writing a review on Southern Cross Apartments. We're so pleased that you were happy with both the room and the service provided to you. We hope to see you again soon. More 

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