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All 4 Burleigh Heads hotels

Outrigger Resort Gold Coast

3.5 of 5 Motel   |   2007 Gold Coast Hwy | Corner of Kratzman & Gold Coast Hwy, Beach side), Burleigh Heads, Queensland 4220, Australia
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Outrigger Resort Gold Coast
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Ranked #2 of 4 Hotels in Burleigh Heads
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119 reviews from our community

Traveler rating
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    26
    50
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25
51
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8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Sydney, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Outrigger is a basic m(h)otel. The rooms are nicely done but hallways and elevator remind me of motels in eastern europe. It's clean and the staff are helpful and serviceminded. It's close to the beach and about 8km from Surfers Paradise. There's a water kettle and fridge in the room but no microwave. A TV but no music/ipod gear.... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 15, 2014

Only room we could get on g20 weekend and happy with the room we got at a very good price. The hotel is old but our room was very clean and the staff were fantastic. It was serviced daily and plenty of towels, coffee, soap and shampoo. Free wifi was a bonus and only 2 min walk to the beach.... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 27, 2014 via mobile

Shower head broke when having a shower spraying water everywhere. We got moved to another room where the toilet cistern tap had been turned off. I turned it on only to have it overflow with water all over the floor. Other than that the staff were good.

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Coombabah, Australia
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 26, 2014

Situated on the Goldcoast highway, and on the sea side..Staff were friendly enough and Helpful..Location was near shops,Surf club and had Chinese restaurant on site. Ask for a Quiet room away from hwy and newly refurnished..As for the room we had. It was on the second floor..The lift was old .. They said they are waiting for it to be... More 

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brisbane
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 10, 2014

Some of the reviews are unfair. I believe some privately owned units need renovating but the one we had was just fine. It was on the beach side and had good views and was quiet. the beds were comfortable and the sheets very clean and everything was well presented. None-the-less this is not a four star place but the price... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 6, 2014

Our room was right on the highway and there were very real noise issues. We had a big balcony that we couldn't use because of the noise and the smell of the restaurant next door. We stayed for 2 nights and were given 2 towels that were to last 2 people for 2 nights, both showering in the morning and... More 

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Newcastle, New South Wales, Australia
1 review
5 of 5 stars Reviewed September 4, 2014

Even though this is located on the Gold Coast Highway. There was no noise issues. The management make you feel at home.The room was large and very clean, with a comfy bed. The grounds and pool are well maintained. There is secure undercover parking to leave the car and walk a short distance to the beach, shops, restaurants, surf club... More 

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Brisbane
2 reviews
5 of 5 stars Reviewed September 2, 2014 via mobile

Undercover secured parking. Good secure complex. Very friendly management. Room was huge and very clean plus had own balcony. Will definitely stay here from now on. Really enjoyed my stay. Walking distance go beach coles surf club

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Mugla, Turkey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2014

Problem with Outrigger is that some units have been renovated, some not. Resort has new colour scheme now, plus new management who are excellent. Disclosure- I am a unit owner who renovated completely 5 years ago. Complete strip-out, EVERYTHING done except ceiling paint which is fine. Bathroom- tiled 100%, bath removed, full length power shower recess, new glass-bowl vanity with... More 

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1 review
1 of 5 stars Reviewed August 30, 2014 via mobile

Went out for a morning walk and breakfast before checkout and came back to a team of Indian cleaners in our room, all our belongings had been thrown down the refuse shute. After notifying the manager/owner her response was they get enthusiastic, no refund of loss, no nothing. Do not stay!!!

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JimJFox, Owner at Outrigger Resort Gold Coast, responded to this review

You had a bad experience, for that I'm sorry- I have asked for owners of un-renovated units to be required to upgrade, as it lets down those of us who have done so. All I can suggest to customers is to ask for a good unit and refuse to take the old ones. PS_ there is to my knowledge, no... More 

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Additional Information about Outrigger Resort Gold Coast

Address: 2007 Gold Coast Hwy | Corner of Kratzman & Gold Coast Hwy, Beach side), Burleigh Heads, Queensland 4220, Australia
Location: Australia > Queensland > Gold Coast > Burleigh Heads
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Outrigger Resort Gold Coast 3.5*
Number of rooms: 69
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Also Known As:
Outrigger Resort Gold Coast Hotel Burleigh Heads
Outrigger Resort Gold Coast Burleigh Heads

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