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All 4 Burleigh Heads hotels

Outrigger Resort Gold Coast

3.5 of 5 Motel   |   2007 Gold Coast Hwy | Corner of Kratzman & Gold Coast Hwy, Beach side), Burleigh Heads, Queensland 4220, Australia
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Outrigger Resort Gold Coast
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Ranked #3 of 4 Hotels in Burleigh Heads
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115 reviews from our community

Traveler rating
    6
    16
    17
    26
    50
See reviews for
25
49
13
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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brisbane
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Some of the reviews are unfair. I believe some privately owned units need renovating but the one we had was just fine. It was on the beach side and had good views and was quiet. the beds were comfortable and the sheets very clean and everything was well presented. None-the-less this is not a four star place but the price... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Our room was right on the highway and there were very real noise issues. We had a big balcony that we couldn't use because of the noise and the smell of the restaurant next door. We stayed for 2 nights and were given 2 towels that were to last 2 people for 2 nights, both showering in the morning and... More

Was this review helpful? Yes 1
Newcastle, New South Wales, Australia
1 review
5 of 5 stars Reviewed September 4, 2014

Even though this is located on the Gold Coast Highway. There was no noise issues. The management make you feel at home.The room was large and very clean, with a comfy bed. The grounds and pool are well maintained. There is secure undercover parking to leave the car and walk a short distance to the beach, shops, restaurants, surf club... More

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Brisbane
2 reviews
5 of 5 stars Reviewed September 2, 2014 via mobile

Undercover secured parking. Good secure complex. Very friendly management. Room was huge and very clean plus had own balcony. Will definitely stay here from now on. Really enjoyed my stay. Walking distance go beach coles surf club

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Mugla, Turkey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2014

Problem with Outrigger is that some units have been renovated, some not. Resort has new colour scheme now, plus new management who are excellent. Disclosure- I am a unit owner who renovated completely 5 years ago. Complete strip-out, EVERYTHING done except ceiling paint which is fine. Bathroom- tiled 100%, bath removed, full length power shower recess, new glass-bowl vanity with... More

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1 review
1 of 5 stars Reviewed August 30, 2014 via mobile

Went out for a morning walk and breakfast before checkout and came back to a team of Indian cleaners in our room, all our belongings had been thrown down the refuse shute. After notifying the manager/owner her response was they get enthusiastic, no refund of loss, no nothing. Do not stay!!!

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JimJFox, Owner at Outrigger Resort Gold Coast, responded to this review

You had a bad experience, for that I'm sorry- I have asked for owners of un-renovated units to be required to upgrade, as it lets down those of us who have done so. All I can suggest to customers is to ask for a good unit and refuse to take the old ones. PS_ there is to my knowledge, no... More

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 29, 2014

The Outrigger Resort between Burleigh and Miami, is in a perfect loacation. It is on the 'correct' side of the Gold Coast Highway, and just around the corner from beautiful beaches. Across the highway are a range of new shops, cafes, banks and Coles supermarket and bottle shop. Very handy to everything, and there is even an excellent restaurant in... More

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Outriggerburleigh, Owner at Outrigger Resort Gold Coast, responded to this review

Many thanks for taking the time to review Outrigger Burleigh, and agree with all your suggestions re choosing a Superior versus Standard Unit. We are still 'settling in' and have hopes and plans to improve the facility - as agree you cannot beat the location! More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

My husband and I stayed here in a double room, it was quiet, very clean and had all that we needed for a relaxing weekend.The managers were very friendly and helpful.The Malaysian restaurant on site had great food.We will definatly stay here again.

Was this review helpful? Yes 2
Outriggerburleigh, Owner at Outrigger Resort Gold Coast, responded to this review

Thank you for taking time to review Outrigger Burleigh and very pleased to hear you found it good value for money. We aim to keep on improving! More

1 review
4 of 5 stars Reviewed July 13, 2014

My father and I stayed at Outrigger Resort Gold Coast for 3 nights. On our 1st night, we were unhappy with the room. The heater did not warm the room sufficiently and was very loud throughout the night. Also there were noisy guests on the floor above us which made sleeping very difficult. However, after speaking with the friendly staff... More

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Outriggerburleigh, Owner at Outrigger Resort Gold Coast, responded to this review

Thank you for your review on your recent stay at the Outrigger - we are very happy that you enjoyed your upgrade to a Superior Unit and look forward to your return. More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 6, 2014

I booked this room via Wotif. I needed a single night accommodation as I was attending a funeral. I arrived at the hotel at about 9pm. I had earlier notified the proprietor of my expected late arrival. I gained access to a night safe which held my room key. Room KEY, not swipe card. This is an old hotel, which... More

Was this review helpful? Yes 3
Outriggerburleigh, Manager at Outrigger Resort Gold Coast, responded to this review

Thank you for your review and disappointing to hear your stay was unsatisfactory, whilst you were attending something as stressful as a funeral. We have noted your comments and will pass them onto the owner of the unit - We are now entering our 3rd week of managing the property and formatting a refurbishment plan. Your reservation was for a... More

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Additional Information about Outrigger Resort Gold Coast

Address: 2007 Gold Coast Hwy | Corner of Kratzman & Gold Coast Hwy, Beach side), Burleigh Heads, Queensland 4220, Australia
Location: Australia > Queensland > Gold Coast > Burleigh Heads
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Outrigger Resort Gold Coast 3.5*
Number of rooms: 69
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Also Known As:
Outrigger Resort Gold Coast Hotel Burleigh Heads
Outrigger Resort Gold Coast Burleigh Heads

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