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All 3 South West Rocks B&Bs / inns

Heritage Guesthouse

21 - 23 Livingstone St., South West Rocks, New South Wales 2431, Australia
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Heritage Guesthouse
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A recent review
5 of 5 stars reviewed 2 weeks ago
Robin M
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53 reviews from our community

Traveler rating
    41
    12
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    0
    0
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5
31
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2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (9)
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Renée met us on arrival and then showed us to our room and around the hotel. Room number 2 was on the lower level with access to an external balcony. Both the room and bathroom were of good proportion and beautifully presented. We were very impressed by the warm, friendly and efficient service. Renée also explained where we could place... More

Was this review helpful? Yes
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

Thank you so much for such a positive review. The girls loved reading it, as did I. Having great staff is an absolute bonus in this industry. We would hope that you might come & stay again sometime. More

Bathurst, Australia
Top Contributor
141 reviews 141 reviews
42 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed September 27, 2014

We stayed here for one night. We'd read the other reviews and went in for a look. The friendly manager said we could have a look around and because there weren't many bookings we could pick which room we wanted. We chose a king room at the front of the building on the first floor. We overlooked the beach/caravan park... More

Was this review helpful? Yes
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

What an amazing review! Thank you very much. The girls were chuffed to read how fantastic you thought your stay was. Cleanliness is very important to us & it is wonderful when Guests notice & appreciate. I'm sure potential Guests on reading your review would not hesitate to book with us. Thank you once again. More

Surfers Paradise, Australia
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 25, 2014

Our second stay at the Heritage in as many years and even more enjoyable than the first time. This time using the Winter Warmers package Deal for repeat customers to upgrade to a King Bedroom. Warm and uber-clean, the most comfortable bed we have slept in. Having come from an apartment in Coffs where the hot water ran out half... More

Was this review helpful? Yes 1
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

Thankyou so much for taking the time to write such a wonderful and informative review of the Guesthouse! You've covered all things that travellers want to know. I'm sure that a lot of prospective guests will make a decision to stay with us after reading your review. You have posted some great pictures too! Looking forward to seeing you again... More

Avoca Beach, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 24, 2014

We have been visiting South West Rocks for nearly 20 years but have always disregarded the heritage house int he main street. How foolish we have been all these years! We had one night to spend enroute from the Gold Coast to Terrigal and decided to try our luck with the guest house. It was fabulous. Renee is a wonderful... More

Was this review helpful? Yes 1
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

What a wonderful review! Thank you so much. Renee & all the girls were absolutely delighted to read this review. They all work really hard to keep the Guesthouse in top condition & appreciate it when Guests notice. As I'm sure will potential Guests who make bookings after reading TripAdvisor reviews. More

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 5, 2014

Excellent guesthouse that we really enjoyed. Pros Excellent room, clean, very good bed and comfortable warm bedding. Greeting from Renee. Warm, friendly, accommodating and very helpful. Cons Breakfast was good, but DIY continental. Some guest won't like but many were happy with this. On street parking / limited parking next to hotel.

Was this review helpful? Yes 1
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

Thank you so much for your review. Renee was chuffed to read it. The DIY breakfast does get a lot of comment. We don't do a cooked breakfast as the café out the front does that & we feel it would be unfair to them, plus trust me ...you would not want to eat my cooking! We have 3 more... More

Singleton, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2014 via mobile

We really enjoyed our stay here and are already planning a return trip with some friends as we had such a nice time. Charming guesthouse in fantastic location and definitely value for money. Comfortable king sized beds, fluffy white towels, fresh clean rooms. We were in the Jubilee room so had the views and spa to go along with it.... More

Was this review helpful? Yes 2
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

Thank you so much for such a great review. As I have said before returning Guests are our best compliment! We hope to welcome you back soon & please let us know that you have stayed with us before as we love to return loyalty. More

Sydney, New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 6, 2014

We planned to stay one night but enjoyed it so much came back for a second. Beautiful room and very comfortable beds. Charming atmosphere and just delightful stay. The communal kitchen is very well equipped and there is a lovely courtyard. Rene was lovely and very obliging. Fantastic location.

Was this review helpful? Yes 1
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

Thank you so much for such a great review. Trip Advisor has really become the travellers' bible & your review will bring Guests to our door. Return Guests are our greatest asset as we all know that is the best compliment someone can give. More

Balcairn
Contributor
18 reviews 18 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 15, 2014

We just loved this place. The room was great, the guest house position could not be better and the owners were friendly and helpful, we felt we were staying with friends.We liked the help yourself continental breakfast, and if you want cooked the cafe was right there. Great advice about a scenic way to get to Port Macquarie. Recommend the... More

Was this review helpful? Yes 1
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

And we just loved your review! Excuse our tardiness in not responding sooner as we had a problem with the internet & bringing up this page. Have now reset the password & all good. Reviews such as yours will bring Guests to our door & we all appreciate that very much. More

Gold Coast Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 6, 2014

My husband and I stayed at the Heritage Guesthouse for 4 nights, and it was perfect. The rooms are spacious, very clean and lovely and quiet. There's a large kitchen area for guests to grab cereal and toast for brekky, and plenty of seating areas around the building. Renee is a great host - super friendly and helpful. The guesthouse... More

Was this review helpful? Yes 3
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

It is a real treat to read such a great review, thank you so much. Renee is a wonderful Host & we are very fortunate to have her as our manager. Sorry for not replying sooner as we had a problem bringing up the response page on our computer, but all good now. We have many Guests through our door... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

By chance me and my girlfriend booked a room here on the way from Sydney to Byron Bay. We spent two nights in SWR and it may be the best experience of the trip. The hotel is well serviced and rooms are clean. We got a room with a porch which turned out to be very nice. Mostly because the... More

Was this review helpful? Yes 1
Pandrnsw, Owner at Heritage Guesthouse, responded to this review

Thank you so much for such a positive review, we really do appreciate it. South West Rocks has a great deal to offer visitors & we are very pleased to accommodate Guests so they get to enjoy it. Apologies for taking so long to respond but we have had internet problems with this page for some reason. Hopefully you will... More

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Additional Information about Heritage Guesthouse

Address: 21 - 23 Livingstone St., South West Rocks, New South Wales 2431, Australia
Location: Australia > New South Wales > South West Rocks
Price Range (Based on Average Rates): $$
Number of rooms: 9
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