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Medina Serviced Apartments North Ryde

2 - 12 Busaco Rd, North Ryde, Ryde, New South Wales 2113, Australia (Formerly Medina Executive North Ryde)
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Medina Serviced Apartments North Ryde
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380 Reviews from our TripAdvisor Community

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Pune, India
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed today NEW

Pros - Large room size. Good for a family stay, at a price comparable to small suites in the hotels nearby. Nice surroundings - The hotel is surrounded by lots of trees, and a flowing river. Which is very pleasant. Cheap - The price is relatively less compared to hotels nearby Cons - Not maintained very well. The appliances are... More 

Helpful?
Thank Armaan7887
Drummoyne, Australia
1 review
1 of 5 stars Reviewed yesterday NEW

Worst stay I have ever experienced, this is because of the apartments extreme lack of cleanliness and constant maintenance issues. As such I will insist that Medina is removed from the AOT contracted listed of hotels to stay. Photos/videos will be given to AOTHOTELS

Review collected in partnership with this hotel

Helpful?
Thank andrewtinae

Travelers are raving about these North Ryde hotels

Queensland
1 review
2 of 5 stars Reviewed 2 days ago NEW

We had a snake in our apartment they moved us quickly which wasn't an issue. Rooms weren't overly clean rubbish was under beds and dirt/dust in corners of rooms. Upstairs a/c didn't seem work upstairs

Review collected in partnership with this hotel

Helpful?
Thank 200zach
Coolangatta
1 review
4 of 5 stars Reviewed 1 week ago

Staff are friendly and attentive to needs and apartments are serviced daily. Note that check-in is done at a different location (short drive away). Apartments are serviceable especially recommended for a family.

Review collected in partnership with this hotel

Helpful?
Thank areed_232841
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear areed Thank you for taking the time to review your stay with us recently. I will be sure to share your review with the team and we look forward to welcoming you back very soon. Kind regards Arthur Rojas Hotel Manager More 

Perth, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago

Booked room for 2 nights including breakfast. No breakfast was provided on the second day and no deduction in our room rate was offered by travelodge. Asked about the breakfast deduction on checkout none offered.

Review collected in partnership with this hotel

Helpful?
Thank Philip T
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Philip T Thank you for choosing to stay at the Medina North Ryde. Can I ask you to email me direct via arojas@medina.com.au and I will rectify this immediately. I do apologise for the lack of breakfast on the 2nd morning and I will address this with the team this morning. I look forward to hearing from you. Arthur... More 

Lawson
1 review
3 of 5 stars Reviewed 1 week ago

Beware,e specially if you are catching a cab, there is no reception on site, the keys are to be collected at another hotel. If you have trouble with stairs don't stay here as the loo is upstairs Maintenance is a problem in these apartments. Air con did not work, light in the kitchen was blown. There was no router for... More 

Review collected in partnership with this hotel

Helpful?
Thank carr0lq
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear carr0lq Our apartments are two storey townhouses which do require stair access to the upstairs bathrooms and bedrooms. The good news in regards to Wi-Fi, this week we are currently installing Wi-Fi routers in all our apartments and will provide free internet access to all our guests. I will speak to the Maintenance and Housekeeping teams in regards to... More 

Katoomba, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Unfortunately it was late in the day, and the check in lady at the Travel Lodge was busy, so some extra instructions would have been helpful. If I had been given a map of where the apartment was in the group, would have made it easier to find. Having the power off when I entered, was a bit difficult to... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 698edwardj
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Edwardj Thank you so much for sharing your thoughts on your recent stay. Would you mind emailing me your details (arojas@medina.com.au) and I will ensure our Maintenance team review the showerhead prior to your arrival. We look forward to welcoming you back next month. Thank you Arthur Rojas Hotel Manager More 

Shanghai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Noisy church service on premises Sunday morning ruined our planned quiet sleep-in and rest. Weekly booking in conference room, so if you'll be there over the weekend, request a room far away. Otherwise, the stay was great.

Review collected in partnership with this hotel

Helpful?
1 Thank Joanne A
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Joanne I do apologise for the noise issues you experienced. Please do let us know on your next planned trip down and we will ensure an apartment away from the conference room. Thank you again for choosing to stay with us. Kind regards Arthur Rojas Hotel Manager More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The apartment had no functional air-conditioning on the bedroom level. There was no on-site reception open at 8:45 pm on a Tuesday and check-in had to be done a the Travelodge several hundred metres away down a very dark road. The shower screen did not close as the bearings were broken. There was no wifi. Check-out consisted of leaving the... More 

Review collected in partnership with this hotel

Helpful?
2 Thank 905marcuss
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Marcus Thank you for your review, I believe I had spoken to your travel agent last week in regards to your booking. The information in regards to our check in procedure is provided to all agents and in this case was not extended to yourself. We did have a unexpected air-conditioning technical fault with your apartment which was rectified... More 

East Melbourne
1 review
2 of 5 stars Reviewed 2 weeks ago

Dated facilities - Looks like the place need a bit more attention. Many non-working objects like hair dryer, range hood, stained baths, plumbing, etc. The location is great and close to the University and technology park. I stayed in these townhouses more than twenty years ago and have seen them in their prime. It was a bit disappointing to stay... More 

Review collected in partnership with this hotel

Helpful?
Thank Vafman2016
Arthur R, Manager at Medina Serviced Apartments North Ryde, responded to this review

Dear Vafman We hope to have some news very soon on a possible refurbishment of our apartments. I do apologise for the maintenance issues you experienced and these have been relayed to our maintenance team. Can I ask you to email me via arojas@medina.com.au so we can verify which apartment you occupied? I look forward to hearing from you. Arthur... More 

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