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Stamford Grand North Ryde

4.0 of 5 Corner Epping & Herring Roads, North Ryde, Ryde, New South Wales 2113, Australia
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Stamford Grand North Ryde
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Stamford Grand North Ryde
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307 reviews from our community

Traveler rating
    47
    91
    96
    44
    29
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55
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Stamford Grand North Ryde
See the most recent reviews
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 9, 2012

I stay here as its close to my office! Almost every other time I stay something is not right, considering the rate we pay! This time it was room service....I was craving a dessert and found the chocolate volcano on the menu which sounded Devine. I rung to order and felt I'd made the right decision after the room service... More

Was this review helpful? Yes
Management response:

Dear Mcknickers Thank you for taking the time to write a review of your recent stay at Stamford Grand North Ryde. We particularly value the opinion of our regular guests and I understand our Food & Beverage Manager has been able to speak to you to discuss your disappointment with the dessert you ordered. We will certainly make every effort... More

syd
Top Contributor
56 reviews 56 reviews
41 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 1, 2012 via mobile

A pleasant stay, dinner and breakfast at captain's cove was also good. Staff efficiency seems to have improved much since our last stay, which is a positive. The only thing I wold comment on is the disconnect between the online booking and when you check in. Make sure you confirm things upon check in, especially if you made dinner reservations... More

Was this review helpful? Yes
Management response:

Dear stugs123 Thank you for taking the time to write a review of your recent stay at Stamford Grand North Ryde. I was pleased to see that you enjoyed your visit. With regard to the online restaurant reservation I have asked our Front Office Manager to follow up with his team to emphasise the importance of immediately confirming to the... More

Gerringong, Australia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 26, 2012

Stayed here overnight while doing a 2 day course at Nth Sydney. Purchased the meal deal which included the Bento Box for the evening meal. (great food, & plenty of it!) then full buffet breakfast. All this for under $200 for 2 people. Was given a great upgrade to poolside room with separate office area. Value hard to beat so... More

Was this review helpful? Yes 1
Management response:

Dear Joygabo Thank you for taking the time to post a review of your recent stay at Stamford Grand North Ryde. We were pleased to see that you enjoyed your stay and felt our facilities and service represent good value in a convenient location. We look forward to welcoming you back to the hotel. Kind regards Guy Challis More

Sydney, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 23, 2012

We have stayed at the Stamford Grand North Ryde 3-4 times over the year only because it is in a central location. The whole hotel needs updating and modernising, the rooms are very tired, the marble bathrooms were nice in their day but need updating. Room service is always very slow and we have always had problems with them processing... More

Was this review helpful? Yes 2
Management response:

Dear chico70 We appreciate you taking the time to post a review after your most recent stay at Stamford Grand North Ryde. Constructive comments, especially from regular guests, are always welcome and help us continue to strive to provide service excellence. Kind regards Guy Challis More

Senior Contributor
26 reviews 26 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 14, 2012 via mobile

Good place to stay if you can't be bothered with the traffic to go back into Sydney. Good food, clean rooms

Was this review helpful? Yes
Guy C, General Manager at Stamford Grand North Ryde, responded to this review

Dear Awayfrmhome Thank you for your feedback following your recent stay at Stamford Grand North Ryde. We were pleased to see that you find the hotel’s location close to Macquarie Park convenient and that you are happy with the services we provide. We look forward to welcoming you back in the near future. Kind regards Guy Challis More

Rowville, Australia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2012 via mobile

Friendly staff,room service quick,food better than average,staff very nice,comfy beds....good facilities....5 day stay for work purposes...

Was this review helpful? Yes 1
Guy C, General Manager at Stamford Grand North Ryde, responded to this review

Dear Adrian M Thank you for taking the time to review your recent stay at Stamford Grand North Ryde. We are always interested in feedback from our guests and were pleased to see that you were happy with the service and facilities. We look forward to welcoming you back in the near future. Kind regards Guy Challis More

2 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 25, 2012 via mobile

The name of this hotel has grand in it but that's all. The bed was possibly made out of concrete and the pillows I am sure have been there since it opened in the 80's. my sleep was that bad I woke up with a massive headache and when call reception to see if they had pain killers I was... More

Was this review helpful? Yes 1
SGNRSydney, General Manager at Stamford Grand North Ryde, responded to this review

Dear Scottieanderson Thank you for taking the time to review your recent stay at Stamford Grand North Ryde. We are sorry that you did not enjoy your overall experience however your feedback is appreciated and will help us to continue to try and improve our service for the future. Regards Guy Challis More

Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 21, 2012

Stayed a couple of nights as the reception of a wedding I attended was nearby. Hotel is quite large and has a huge hallway that all the rooms come off. There is also a large pool and a very large gym area. My room was quite spacious, you walk in, and it has an office, then the bathroom, then the... More

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SGNRSydney, General Manager at Stamford Grand North Ryde, responded to this review

Dear Jonnie27 We have carefully read your comments and feedback on your recent stay and I was pleased to see that overall you enjoyed your time at the hotel. The problems you experienced with the air conditioning, water temperature and toilet flushing should not have happened and I would be grateful if you could let me know which room you... More

Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed May 20, 2012

I stayed here for 2 nights on business, and it was just fine. Yes, the hotel isn't brand new, but the rooms are some of the largest I've seen, with all the expected services. Nothing in my room was worn out or what I'd really called 'tired' and I'm fussy. Yes, some of the rooms are a walk from the... More

Was this review helpful? Yes
SGNRSydney, General Manager at Stamford Grand North Ryde, responded to this review

Dear Mazza57 Thank you for taking the time to write an online review of your recent stay at Stamford Grand North Ryde. We were happy to read all your positive comments and are pleased you enjoyed your stay. We hope to have the pleasure of welcoming you back before too long. Kind regards Guy Challis More

Surfers Paradise, Australia
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed May 18, 2012

Quite a large hotel, and for a 'first-timer' here, I was surprised at the lack of direction to my room, which meant I had to walk through the restaurant, then outside, across the way to another building. The room itself was quite large - there's a very large 'office' area on entry to the room - probably larger than necessary,... More

Was this review helpful? Yes
SGNRSydney, General Manager at Stamford Grand North Ryde, responded to this review

Dear sayermd We have carefully read your review and appreciate your constructive comments. We removed the Room Service tray charge on 2 March this year but inadvertently failed to update the page in the room compendium that referred to the previous charge – this has now been done. If the heating in the room is not responding it may need... More

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Additional Information about Stamford Grand North Ryde

Address: Corner Epping & Herring Roads, North Ryde, Ryde, New South Wales 2113, Australia
Location: Australia > New South Wales > Greater Sydney > Ryde > North Ryde
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Stamford Grand North Ryde 4*
Number of rooms: 250
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Also Known As:
Stamford Grand North Ryde Hotel North Ryde
Stamford Grand North Ryde Sydney
North Ryde Stamford Hotel

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