The fairmont is not a bad place to stay when going up to the mountains although the price can be a bit hiked up. If you plan to go to the mountains i suggest you do it on a weekend that does not fall on a public holiday so that you can really get this at market value. I stayed... more

I had an $893 charge made to my credit card 7 months after I stayed with them as part of a conference. They won't return my calls and I'm having top get my credit card provider to sort it out. Very frustrating. more

It was our first get away after my husband and I got married. We thought it be nice to get out of Sydney. When we arrived to the Fairmount Hotel we were blown away how beautiful the landscape was. When we walk through into the lobby we felt a weird feeling, it was extremely aerie. Our rooms apparently were refurbished... more

We booked a family suite at the Fairmont for our family with 2 toddlers. Upon arrival the bellman was very nice and helpful, the lobby had a lodge kind of feel that you would expect in the Blue Mountains. But when we entered our room we were surprised by how dirty and shabby it was. It had not been vacuumed,... more

My boyfriend and I went there to get away from the city, we wanted a place to relax and just enjoy ourselves. And that's what we did...the hotel was perfect. A lot of previous comments talk about how old and shabby this hotel is, but to us that was part of its charm. Yes it is an old hotel but... more

We stayed at this hotel during the queens bday long weekend. What a disappointment. The hotel is way over due for a refurbishment and was more of a 3 star than a 4 star. The rooms were awful looking and we actually couldnt wait to leave... luckily we didnt spend much time in the rooms. We expected the resort to... more

Stayed here last year and thought the place needed a bit of a makeover. It wasn't great value for what you got. The staff were quite friendly, and the service was good. The location is great, in the middle of the mountains, but they need to spend some money on upgrading the bedrooms. Very dull really. It doesn't look as... more

The fairmont is a great hotel for families, and i have stayed there with my family many times during my lifetime. Nearly once a year even! It is a great location if you live in Sydney, because it is a way from the city buzz but not far to drive there, approximatley 2 hours depending on traffic. The hotel is... more

We arrived late Saturday afternoon and I was pleased to find a parking spot not far from the front entrance. The doorman/porter was welcoming and offerred to take our (small overnight) bag, and was not put out when we declined. Reception was efficient. The room was clean, but there was nothing on opening the door for the first time to... more