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All 2 Leura hotels

Fairmont Resort - MGallery Collection

4.5 of 5 Resort   |   1 Sublime Point Road, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
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Fairmont Resort - MGallery Collection
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Ranked #1 of 2 Hotels in Leura
A recent review
3 of 5 stars reviewed today
Luis_HK Hong Kong, China
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1,410 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Top Contributor
51 reviews 51 reviews
51 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed today NEW

Had a night at this resort – although the property is next to the golf course, I’m not too sure if the crowd actually utilise the course. Location: Property is located at Leura, near to nice scenic lookouts at nearby. The nearby town have a handful of restaurants nearby if you have problems finding food within the resort. Check-in/out: Check... More

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Sydney Australia
Top Contributor
123 reviews 123 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

If you're here for romance - AVOID. This place had kids everywhere - running, screaming, crying, getting in the way. We were put on the bottom floor at the very end of the hallway - as far away as we could get from the elevator (even though we booked way in advance). No view. Could hear everything going on next... More

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Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Thankyou for your feedback, which we sincerely value. We do understand the predicament of catering for both families and couples and many of the projects we are currently working on will address most of the issues you raised. We are refurbishing and enlarging our Jamisons Restaurant in late October, this will alleviate much of the pressure on breakfast and will... More

Maroochydore, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were here during the June/July school holidays. Not good... We have children and were expecting it to be busy & noisy but it was simply overcrowded. It is like the hotel is too small to deal with the guests when it is full. There were masses of people EVERYWHERE. We could not get into ANY restaurant at a reasonable... More

Was this review helpful? Yes 1
Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Dear Jodie, Thankyou for the feedback - we do appreciate that during the June/July school holidays, with our yulefest celebrations we have a lot of families visiting. We have been and are taking steps to ensure there is space for all our guests. We are currently increasing the capacity of our main restaurant to allievate the pressure - I am... More

Adelaide
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This place has so much potential. Huge, beautiful grounds. lovely and green. fantastic backdrop of the blue mountains. Golf course right there. Town of Leura and Katoomba are relaxing places to wander through and spend time. The rooms and facilities need TLC though. The wing our room was in is serviced by 2 lifts - one of which was out... More

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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Spent two nights here. Very impressed on service as we entered. Receptionist was friendly. Room was nice. Clean. Appealing. The bathroom was a little small with tiny bath and shower. Loved the complimentary soap and body wash these were Devine. Segways were fun. Buffets were nice but over priced. Indoor pool was full of kids with a learning to swim... More

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Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Thanks for the feedback Rachel, We look forward to your return to experience the improvements we are currently making to the resort. kind regards. More

Miami
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this fantastic hotel for one night and our only regret is that our plans didn't allow us to stay longer. The lodge itself is beautiful, with amazing views of the Blue Mountains. It has an excellent restaurant where we had a great, delicious dinner. The breakfast buffet was very good. To top it off, we were upgraded... More

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I still feel this resort needs upgrading I thought it had been done but after my visit on the 6th September 2014 i still see need of the repairs even the front Repection desk all chipped.The Breakfast are is well below average feels dirty and mess verywhere and No help with staff finding a table. The rooms are good size... More

Review collected in partnership with MGallery Hotels

Was this review helpful? Yes 1
Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Dear Paul, Thankyou for the detailed feedback provided, we are as you note underway on many items throughout the hotel I apologise that one of the lifts was out of order during your stay, but happy to report that it and its companion have now had a complete upgrade of contrioll systems and the two in the other wing are... More

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Additional Information about Fairmont Resort - MGallery Collection

Address: 1 Sublime Point Road, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Phone Number:
Location: Australia > New South Wales > Blue Mountains > Leura
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fairmont Resort - MGallery Collection 4.5*
Number of rooms: 212
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Also Known As:
Fairmont Hotel Leura
Fairmont Hotel York
Fairmont Leura
Leura Fairmont
Fairmont Resort - MGallery Collection Leura, Blue Mountains

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