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All 2 Leura hotels

Fairmont Resort - MGallery Collection

4.5 of 5 Resort   |   1 Sublime Point Road, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
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Fairmont Resort - MGallery Collection
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74%
Ranked #1 of 2 hotels in Leura
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
jeffrichy Calgary
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1,276 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
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  • Dutch first
  • English first
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  • Japanese first
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English first
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

The gym and the indoor pool are shocking... The mattrass and pillows need to be renovated.we couldnt sleep at all, as matrasses and pillows are too uncomfortable.the eucalyptus resto service was also very2 slow

Review collected in partnership with Accorhotels.com

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Sydney, New South Wales, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We went with high hopes because the other 5 star hotel in the mountains was beginning to become tired. We were disappointed from the word go. There was no baggage service, no valet and we had to unload our car, wheel it to reception and then go back to park the car, some distance away. Our room was not ready... More

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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Indoor pool dirty, facilities run down and construction work without telling you yet charge six star prices. When approached front desk manager just stands there and does not react. Just don't go to this run down hotel

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Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Dear Robrosejas To clarify, yes there is construction work on the hotel site, but the only facility it affects are the change rooms for the pool and gym area. Any guest staying at the hotel has the benefit of their room to change or shower in. Fairmont, most certainly do not charge 6 star prices, but rates are higher in... More

Calgary
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The location / setting of the hotel is excellent and the lobby and bar are quite impressive in design. The ckeck-in / out is very efficient and all the personnel has been well trained. We had dinner one night and I was quite surprised by the reasonnable cost of the food and drinks, the only complaint I would have is... More

Was this review helpful? Yes 1
Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Dear Jeff, Thank you for your informative comments regarding your stay with us at Fairmont. Also for your kind comments about our staff. I am sorry we did not effectively communicate our "new" petit (a la carte) breakfast option in Sublime lounge available from 9.30 each morning kind regards More

Perth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stay for a weekend in this month in The Fairmount.There is no doubt that it is in a great location and within beautiful setting. The main issue is the costs so if you can afford it stay there. It costs us more than $220 per night for a couple and when we went for breakfast- additional $45 !!.We did... More

Was this review helpful? Yes 1
Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Thank you for the feedback provided on your recent stay with us. I apologise for the issue with the Airconditioning in your room and am very sorry that you associate the damage to your car with our staff member. kind regards More

Sydney Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for the first time last week as a get away for the night from our busy lifestyle. Stayed in a courtyard room. The room was nice and the furnishings were comfortable but the heating on the air conditioning did not work too well so the room was a bit cold. The common areas of the hotel... More

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Wollongong, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked one night at the Fairmount last minute as a weekend getaway. We called the hotel and were able to book a spa suite (not often posted on the website) for a reasonable price - for what you would expect to pay for Sydney CBD. Staff and cleanliness was immaculate. Room was a little stuffy and small, as I... More

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Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Dear Rachel, Thank you for your kind feedback reagarding your recent stay with us. I sorry the jacuzzi was out of service during your stay, but it has now been resurfaced and repaired and in good order. We hope to see you back again soon. kind regards More

Sydney
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was our 43rd and what a place to celebrate. We appreciated the good wishes and special drinks from the management. What a lovely touch. We were able to access our room on arrival. This gave us nearly the whole day to spend at Scenic World, a nearby attraction. When we returned we appreciated the swimming pool. Refurbishment is happening... More

Review collected in partnership with Accorhotels.com

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Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Dear Lyn, Thank you for chhoosing Fairmont to celebrate your 43rd anniversary, we are very pleased you enjoyed the resort and dining. I am sorry about breakfast, the discount has not been officially available since January 2013, but we have tried to be flexible especially with return guests. In order to provide other breakfast options, we have now introduced a... More

Plymouth, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Big hotel but well positioned for the tourist sights of the blue mountains. Large room with big comfortable bed and 2 setees which looked large enough to be pull out beds although I didn't check. Food not ridiculously priced and it was tasty! Good indoor and outdoor pools and ample and attractive grounds to walk around. Didn't have time to... More

Was this review helpful? Yes
Fairmont7resort, General Manager at Fairmont Resort - MGallery Collection, responded to this review

Thank you for you comments regarding your recent stay with us at Fairmont, We are pleased you enjoyed the hotel and its location and facilities.Hopefully next time you will get to the golf courseand stay a little longer. kind regards More

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Additional Information about Fairmont Resort - MGallery Collection

Also Known As:
Fairmont Hotel
Fairmont Hotel Leura
Fairmont Hotel York
Fairmont Leura
Leura Fairmont
Fairmont Resort - MGallery Collection Leura, Blue Mountains
Address: 1 Sublime Point Road, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Location: Australia > New South Wales > Blue Mountains > Leura
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Leura
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fairmont Resort - MGallery Collection 4.5*
Official Description (provided by the hotel):
Featuring 212 rooms, the Fairmont Resort is the perfect place for a romantic escape, a get together with a group of friends or family or a business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort, Blue Mountains has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including two restaurants, a bar lounge, indoor heated pool and outdoor pool, tennis and squash courts, table tennis, gymnasium and spa treatment facilities (by appointment). ... more   less 
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