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Fairmont Resort Blue Mountains - MGallery Collection

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1 Sublime Point Road, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Best prices for: 1 room 1 guest
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Fairmont Resort Blue Mountains - MGallery Collection
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Fairmont Resort Blue Mountains - MGallery Collection
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1,592 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

a great overnight stay to celebrate a special occasion by taking my partner to have a Gourmet dinner. Staff were great from the doorman offering to assist us with luggage to the front desk staff and the whole staff at the Fairmont. We got a upgrade to a balcony suit- Fabulous!, great room massive amount of room with lounge and... More 

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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This was our 2nd hotel stop on our 6 week trip through Australia, and we had a really nice time. Check-in was quick and easy, lovely doorman/porter, very friendly. Our room was very spacious with a lovely patio area, which unfortunately we couldn't use as the weather was a bit miserable (rain). also because of the weather we could not... More 

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Australia
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were at this hotel for business/ leisure. Unfortunately, it was the wrong couple of days to be at the Blue Mountains as it raining, thick fog everywhere. My husband was here on conference and my 2yo daughter & I were left to our own devices. Good points about this resort: 1/ there is an indoor entertainment area for toddlers,... More 

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Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Spontaneous night away with my husband and 3 young kids. Expectations low as everywhere will be stressful with kids! But after walking into this beautiful entrance hall we were excited! Rooms are spacious and clean, nice view, kids play area fantastic, gardens lovely, view across the mountains breathtaking. We were stoked! Then it came to dinner time. The only thing... More 

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FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Thankyou for your review and comments Julia, I'm very pleased you and your family enjoyed the rooms, kids play area, gardens and views across the mountains! I'm sorry that you did not enjoys the tapas restaurant. For breakfast we do also offer eggs cooked to order in addition to the scrambled eggs as well as a fresh juice station. kind... More 

Surat, India
2 reviews
1 of 5 stars Reviewed 1 week ago

This was the worst property i have ever stayed in the staff only mis guides you and you just cannot tell them there mistakes they won't care what you say they spoilt my t-shirt in laundering and have given me in writing that they will replace it but they told me that they have fixed it and couriered me 15... More 

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FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Raveesh, We do understand that your T Shirt was stained by our external dry cleaner. The shirt was successfully cleaned and posted on to you and our staff have been in constant contact with you regarding the matter including advising on tracking of the item. I apologise that you had departed your next destination prior to the shirt arriving.... More 

Winchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A very comfortable and elegant hotel in a superb location. Staff were all friendly, helpful and relaxed. Our room in the Jamison Wing was large with solid wood furniture, tastefully decorated with a very comfortable bed. We paid to have a balcony that looked towards the Blue Mountains- what a view! We received complimentary drinks in the Bar on our... More 

Review collected in partnership with MGallery Hotels

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Senior Contributor
26 reviews 26 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The good the room, the king size bed and attentive staff. The bad paid $39.00 for the buffet breakfast. Hot dishes were either warm or cold. Breakfast meat was only cooked on one side. One egg dish, scrambled eggs that was better used as wallpaper paste. Fruit served except watermelon had no flavour. Hot chocolate that was served cold. Tea... More 

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FairmontResortLeura, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Keith, Thank you for providing feedback on your stay with us at Fairmont. We do take your comments seriously and will review the issues you raised on there respective merits. Thank you for your kind comments about the attentive staff. kind regards More 

Newcastle, Australia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a belated review for our stay at the Fairmont in 2014. This resort captures you from the moment you walk in and see the spectacular view over the Blue Mountains from the reception area. The pool area is also amazing, and the grounds (and gazebo) would be stunning for a wedding. The staff were all extremely friendly, welcoming... More 

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