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The Metropole Guesthouse

Hotel website
Cnr Gang Gang & Lurline Sts, Katoomba, New South Wales 2780, Australia
Special Deal
Free breakfast with your stay
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The Metropole Guesthouse
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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    (32)
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    (46)
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    (46)
All months
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Very old hotel with plenty of character. Not disability friendly Lift out of order. My husband who has a disability and I had to carry our suitcases up to the 3rd floor. May have been prudent to employ a bellhop. Cistern in bathroom overflowed when toilet flushed. Bathroom unusually small. Bed and pillows comfortable. Room size adequate. No face washers,... More 

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Sydney, New South Wales, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We received a wonderfully warm welcome at the Metropole. It is perfectly located next to the Katoomba train station and near all the local shops, restaurants, sight-seeing tours, etc. The hotel is exactly as outlined on the brochure - a guesthouse. The rooms aren't huge but with access to a library room, a games room and other reading nooks, it... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

-Just cross the road from Katoomba train station -Friendly staff -Walking distance to various shops (subway, fish and chip, kebab, pizza, bakery and lots more), -(Katoomba Marketplace supermarket) is located at the back of Main Katoomba Street and is 15mins by walk. -Single bus ride to Echo point (three sisters) from the bus stop in front of The Carrington hotel... More 

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metropolekatoomba, Manager at The Metropole Guesthouse, responded to this review

Thanks LHwong! We are glad you enjoyed your stay with us and hope you enjoyed spending some time exploring Katoomba and surrounds. We hope to see you again the next time you visit the Blue Mountains. Regards, Shelley More 

Sydney, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent three days at The Metropole and loved every minute. The outside of the building may not look impressive, but step inside and immediately the warmth and charm is contagious. We travelled on a Groupon coupon and received the best service and hospitality. We upgraded to a Queen Room which was clean and comfortable and proceed... More 

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metropolekatoomba, Manager at The Metropole Guesthouse, responded to this review

Thank you so much Marie T for your lovely review. Receiving feedback such as yours makes our day and everything we do worthwhile; as it is our goal to ensure every single guest enjoys their stay with us as much as you! Its also fantastic when guests take full advantage of all the Metropole has to offer. Not only the... More 

Sydney, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Suitably priced old Mountains guesthouse. Room was comfortable for one person and, although I was warned I might get some traffic noise, it was pleasantly quiet. Library lovely, but gas fire place could do with quieter fan and the couches could be more comfortable with some cushions. Breakfast ok for the price....Staff very polite and accomodating. I would stay again.

Was this review helpful? Yes 2
metropolekatoomba, Manager at The Metropole Guesthouse, responded to this review

Thank you Solo1_10 for your review. Its always nice to be pleasantly surprised, and I am glad that on this occasion the comfort and quietness of the room achieved that for you. At the Metropole, it is our aim to be a warm and welcoming, old world guesthouse that is fantastic value for money and provides excellent service. Im pleased... More 

Sydney, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Upon arriving at the Metropole Guesthouse I was pleasantly surprised how old school and grand it was. Check in was easy and the parking off the street was incredibly handy as I went up for Winter Magic! Pros; Location is incredibly central to Katoomba, 1 minute walk to station station, clean and warm (very important during Winter). Cons; not much... More 

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metropolekatoomba, Manager at The Metropole Guesthouse, responded to this review

Thanks for taking the time to pen your review and post some great pics hotelrevieweraus. It was great to have you here as our guest over the Winter Magic festival weekend and we are so glad that you enjoyed the old world charm of our old guesthouse. I apologise again on behalf of the guests who impacted your enjoyment of... More 

Toowoomba, Australia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 21, 2015

The location of the Metropole is to die for, you cannot go wrong! It is clean and comfortable and the service is amazing. Do yourself a favour, go and get some wine and chill in the library for the afternoon.

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metropolekatoomba, Manager at The Metropole Guesthouse, responded to this review

Hi Anji! Thanks so much for your fantastic review! Im so glad that you were able to get the last minute booking and spend your anniversary with us! I hope you enjoyed the treats with your wine in front of the fire and that your romantic dinner was everything you hoped :) All the best for many more happy years... More 

Los Angeles, California
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 18, 2015

Across street from train station, 10 - 15 min walk to Blue Mountains Scenic World, nice and clean environment, near shopping and restaurants and friendly staff. Pretty perfect. Just one thing I didn't like was wi if being weak upstairs. Try to get a room downstairs if you can.

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metropolekatoomba, Manager at The Metropole Guesthouse, responded to this review

What a great review! Thanks Ravtri! I am very pleased to let you know that since your stay in December we have updated a few things, the best is our wifi! We now have a much stronger signal and have ensured the network is accessible from all of the public spaces on all levels. The wifi is also accessible in... More 

singapore
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 13, 2015

We arrived at the hotel at 11.30 am but couldn't check in till 2 pm. But we did get the room key as we told the receptionist that we be back late as the counter closed by 6 pm. Very near to the train station and hop on hop off bus and all the cafes. Room small but is sufficient... More 

Was this review helpful? Yes
metropolekatoomba, Manager at The Metropole Guesthouse, responded to this review

Thank you jooie! The photos you took are lovely, thank you very much for sharing them with everyone! Although our reception hours are 8 - 6pm, we always make sure to accommodate the needs of our guests as we understand that you want to spend as much time exploring this beautiful part of the world as possible (we live here... More 

Sydney, Australia
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 10, 2015

The Metropole Guest House is a lovely piece of old world charm located right in the middle of Katoomba, just across from the train station. The common areas are beautifully maintained and full of character, perfect for a Mountains getaway. The upstairs lounge and games rooms are a great spot to relax with a book or for a game of... More 

Was this review helpful? Yes 2
metropolekatoomba, Manager at The Metropole Guesthouse, responded to this review

Hi Garneresque! Thanks very much for your detailed and lovely review and helpful feedback! Its great to hear that you enjoyed your time with us and took full advantage of the family room. The lack of power points is a challenge that we unfortunately have to face due to the age of the building. However the good news is that... More 

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