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Blue Mountains Heritage Motel

222-224 Katoomba Street, Katoomba, New South Wales 2780, Australia (Formerly St. Elmo Heritage B & B)
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80 Reviews from our TripAdvisor Community

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Traveler rating
    18
    35
    15
    7
    5
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23
32
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (19)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (23)
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Adelaide, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We drove over from Adelaide and the management allowed us to park our car and trailer 3 nights before our booking as we were headed to Sydney. Once back they made us most welcome and gave us quick overview of town. The views from the front of the hotel were amazing and could be seen from restaurant and lounge/bar. Breakfast... More 

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Sydney, Australia
1 review
2 of 5 stars Reviewed 5 weeks ago

Manager was "interesting". Motel offers car parking and was really happy to be able to park our car in the car park. Until we came back at around 7 pm and it was full due to three cars parking across two car parks. I noticed this mentioned on other trip advisor reviews and when I told the manager he shrugged... More 

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charles80, Manager at Blue Mountains Heritage Motel, responded to this review

Hi Liv M. Thank you for taking the time to write a review about your time with us . Is it very disconcerting to us that you appear to have not enjoyed your time with us as so many guests before you have. The car parking can be tight at times especially when guest do park over two car parks... More 

Travelers are raving about these Katoomba hotels

Adelaide
Top Contributor
112 reviews 112 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 20, 2015

We stayed in the older part of the hotel, which was very nice. The room was clean and comfortable. It advertised a kitchenette, and had a microwave, toaster and jug, two mugs and two small plates and cutlery, and a sink. Unfortunately, nothing in the way of cooking containers or utensils to prepare food, and no dishwashing liquid etc., so... More 

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charles80, Manager at Blue Mountains Heritage Motel, responded to this review

Hello Pasqualie. Thanks Kindly for you review , I am happy to see that you enjoyed what the blue mountains and its surrounds can offer . As we are always looking at ways in witch to better the guest experience with us , I have noted your concerns and will endeavour to expedite some changes. To better improve any guests... More 

Cootamundra, Australia
Top Contributor
51 reviews 51 reviews
32 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed March 22, 2015

We couldn't book our original choice as it was booked out, so chose this motel for our one night stay. The building is old and beautiful but has been updated and is really well maintained. We had a king spa room where I stayed and my daughter had a family room to herself as my son didn't join us at... More 

Was this review helpful? Yes 1
charles80, Manager at Blue Mountains Heritage Motel, responded to this review

That's great . Nothing like a warm soak in a Spa Bath . Especially after having toured the Town and surrounds .. I will relay your kind words to the Staff , Next time we hope you will join us for Brekkie and immerse yourself in the fun and character of the Breakfast room. Thanks and we look forward to... More 

Gilgandra, Australia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2015

We went to the Ukuele festival in Katoomba . Couldent stay wher we have stayed befor they were booked out . So we tried this place . Best thing .. The chap at the front counter was great . Big smile and warm welcome . He invited all his guest to go down stairs for a jam session with other... More 

Was this review helpful? Yes 1
charles80, Manager at Blue Mountains Heritage Motel, responded to this review

Wow . Alex is would seem that you definitely got into the spirit of the ukulele festival. Yes we do actively invite all our guest that weekend to join in the fun , Of the jam sessions in the games room. Totally informal and you don't have to know how to play .. Yes Alex some of our rooms are... More 

Lake Macquarie, Australia
Top Contributor
54 reviews 54 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 15, 2015

We recently stayed two nights here . The staff were great. Rooms are basic....ours had a queen and single. ?.....sheets crispy clean. Bathroom small but adequate. We had to use stairs to access. Breakfast was included and was lovely.....in a noisy room again upstairs! location is at the bottom of the main street so uphill daily. The exercise did us... More 

Was this review helpful? Yes
charles80, Manager at Blue Mountains Heritage Motel, responded to this review

Hello there . Happy4615 I think the happy in Happy4615 . Is true to is meaning . Very pleased you had a nice stay with us , I do apologise for the noisy neighbour you had on one night of your stay . I do hope our response was quick enough once we detected the problem. Our aim is always... More 

Bridgnorth, United Kingdom
Top Contributor
58 reviews 58 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 15, 2015

Although our room was quite clean, it was dark, old fashioned and very tired looking. It was a ulitarian and the beds were not very comfortable. The breakfast was a disappointment to say the least. There was very little choice and my husband was still trying to digest the bacon hours later. It was so hard and brittle, you could... More 

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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 28, 2015

This was a budget motel and it met my expectations. The staff gave us a lot of helpful info on arrival, detailing every place to eat in town (maybe a bit too much info as we'd just driven for 10 hours and were dying to get to our room!). I'd paid for a room for 2 adults and 2 children... More 

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Airdrie
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015 via mobile

Staff were great youve got to eat in restaurant if staying here food delicious view lovely a nice place to relax and soak up the view very good value would definately stay here again if in blue mountain area

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Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 17, 2014 via mobile

We booked a family room and chose the motel due to its location and option for inclusive breakfast. Upon arrival we received a lovely surprise of an upgrade of our room. Considers we had an active toddler it was great news. The manger was so lovely and handed us a map where he marked the best family friendly places to... More 

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