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All 16 Katoomba hotels

Mountain Heritage

4.5 of 5 Hotel   |   Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
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Ranked #7 of 16 hotels in Katoomba
A recent review
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150 people have reviewed this hotel

Traveler rating
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed overnight in the middle of Autumn and were bowled over by the view of the blue mountains. Perched on top of a hill, rooms on one side of the hotel have enviable views of the mountains. Unfortunately, our deal involved us staying on the other side, where there was no view at all. On the first floor, where... More

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Jujie A We are very pleased you enjoyed your stay with us, and you found our restaurant dinner & service first class and impeccable. Yes indeed, the view over the Jamison Valley is something special, and we agree the extra cost of a room at the front of the building, overlooking the valley is well worth it, even though... More

Sydney, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, with that old vintage feel, but with modern commodities. Nice staff. Pleasing overall, but a bit stuffy in some corners, that show it's age, with some lack of maintenance. A shame, because it really gives you a true heritage experience, with nice staff to go with.

Review collected in partnership with this hotel

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear jnmarinho, Thank you for review. It is pleasing you liked our 106 years old mountain retreat and the nice staff who really make a difference for us. We do maintain a full schedule of maintenance, which you may appreciate is quite extensive in our historic building, and I trust there was not something that detracted from the level of... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Came here for a weekend getaway from Sydney. Went home feeling refreshed and relaxed. We got a free upgrade to the Spa room with the view, the whole place was retro but in a stylish way. It was really clean. I felt like I was transported back to the late 1950s as Roger Sterling from the show Mad Men The... More

Review collected in partnership with this hotel

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Eddy C We are delighted you had a great time with us. I will certainly share your comments with our wonderful staff and especially our Jamison Views restaurant staff and Chefs who will be very pleased to hear you enjoyed the food and service with us.Your comments are like gold to us and we are grateful you took the... More

Sydney Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in Katoomba on an art retreat over a weekend. The hotel smelt very musty. Our room on ground floor near car park was very noisy in the night. It sounded like someone was vacuum cleaning at 2 am. Possibly old bathroom taps were shuddering when turned on. The location is great and fantastic views, so it is a... More

Review collected in partnership with this hotel

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear JenBear2 Thank you for your feedback. We are pleased you enjoyed the view and location of our retreat. I am curious about the noise that occurred at 2am and would be pleased if you could contact me direct so we can try and trace the source. I trust you will consider us again when next you visit the beautiful... More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I loved every bit of this hotel. So much old world charm, it felt like you stepped into the 20's. The staff were really friendly and the room we stayed in was amazing even though it was a standard heritage room. We had incredible views from the room and the views in the restaurant are outstanding. I will definitely be... More

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Charlie S We are delighted you enjoyed your stay with us and that you appreciate the old world charm of our historic mountain retreat. Thank you for taking the time to let us know, and we look forward to welcoming you back. regards Eric Sward General Manager More

Jakarta, Indonesia
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our recent stay at the Mountain Heritage. The staff was very friendly and went above and beyond to answer our endless questions about what to do in the area. We sprang for the rooms with the views and were disappointed that we were not able to enjoy the view due to the weather (but obviously this was... More

Review collected in partnership with this hotel

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear JH Thank you for your wonderful review. We are indeed pleased you and your group enjoyed your stay with us. I will certainly share your comments with our staff who all like the people side of our business and helping to ensure our guests stay is as relaxing and enjoyable as possible. We hope you will come back &... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a beautiful mountain view room on the 2nd floor. The room was spacious & clean & everyone was very friendly. The location was great, very close to Katoomba with lots of options for dining out. We will definitely be back.

Was this review helpful? Yes
Eric S, General Manager at Mountain Heritage, responded to this review

Dear Sara R Many thanks for your lovely review. We are very glad you enjoyed your stay with us. We hope you will come and stay with us again in the future. once again, thank you for taking the time to review our mountain retreat. Regards Eric Sward general Manager More

Fremantle, Australia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed at Mountain Heritage for the Blue Mountains Music Festival in March and the festival site was about a 15 minute walk from / to the hotel. A shorter distance to the Katoomba town and food mall areas. If arriving by train make sure you use the proper footpath on the other side of the road as the left... More

Review collected in partnership with this hotel

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Doublegees Many thanks for your very comprehensive review of our mountain retreat. You have provided some good advice and also given us a couple of great suggestions. We are glad you enjoyed your visit and the charm of our historic retreat. We trust we can welcome you again for the next Blue Mountains Music Festival, or perhaps even sooner.... More

Leura, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Our Company had a beautiful dinner for 25 people. They created a wonderfully elegant and comfortable setting for our meal. Service was exceptional. They took care of everything without being obtrusive. Meals were superb. Not a single person could find a fault with any of the dishes served. No delays in meals being delivered to our guests and no incorrect... More

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Leanne M, We were delighted to look after your company dinner. We are very pleased you and your colleagues enjoyed your evening with us. Thank you for your wonderful feedback, which I will share with our staff. Your comments are gold to us, and help our team to keep focused on delivering a premium product & service. Once again... More

Sydney, Australia
Top Contributor
117 reviews 117 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I attended a conference at the Mountain Heritage last weekend with some trepidation as my last stay many years ago was very ordinary indeed. This time however I was pleasantly surprised at the improvements -the stunning views are now equalled by the décor while the old world charm has been retained. The hotel is beautifully located and overall it is... More

Was this review helpful? Yes
Eric S, General Manager at Mountain Heritage, responded to this review

Dear Peter D We are delighted you enjoyed your time with us, at the conference and you noticed the improvements we have been working on including the decore and our service & product offerings. We enjoy looking after conferences, and we are pleased you have taken the time to provide us with a gauge of how we are actually doing.... More

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Additional Information about Mountain Heritage

Also Known As:
Mountain Heritage Hotel
Mountain Heritage Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba, Blue Mountains
Address: Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 hotels in Katoomba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mountain Heritage 4.5*
Reservation Options:
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