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All 16 Katoomba hotels

Mountain Heritage

4.5 of 5 Hotel   |   Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
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66%
Ranked #8 of 16 hotels in Katoomba
A recent review
4 of 5 stars reviewed 6 days ago
Dragonman106 Sydney, Australia
  • Reviews (183)
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183 people have reviewed this hotel

Traveler rating
    40
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29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Sydney, Australia
Top Contributor
56 reviews 56 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

With a group of 13 we spent a very enjoyable 2 nights at The Mountain Heritage 11-12th July. Our room was ready on check-in and was very nice, clean and warm. We had a deluxe double, which was on the ground floor, so the view of the valley was limited, but it was cheaper than the rooms upstairs with the... More

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Dragonman106, Thank you for your lovely comments, we are very pleased you enjoyed all aspects of your 2 night Yulefest weekend stay with us. We love catering for groups, and as you know, it makes for a great relaxing fun night for friends to get into the spirit of our Yulefest festival. We hope you and your group will... More

Sydney Olympic Park, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We attended as a group last weekend , the package was good, rooms were warm and comfortable, log fires roaring, staff were very accommodating and nothing was too much trouble. Check in was efficient , all professionally handled

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Michael V It is wonderful to hear you and your group enjoyed our premier event, Yulefest last weekend. We appreciate your positive comments, I will certainly share them with our staff. We hope you will join us again next year in our 35th year of presenting our Yulefest celebration in the the beautiful Blue Mountains. Once again, thank you... More

Newcastle, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 2nd visit to Mountain Heritage. When I rang to book I asked for the room that we had stayed in previously, I was told that the floor we had previously stayed on was booked out. As I had waited till the day before we travelled to book I completely understood but we were very pleasantly surprised on... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Eric S, General Manager at Mountain Heritage, responded to this review

Dear Jennifer Z We are always delighted to welcome back guests who have stayed with us previously, you are like gold to us. Thank you for your wonderful comments, we are really happy you enjoyed your return visit, and we trust there will be many more. Regards Eric Sward General Manager More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Couldn't of asked for any better. Suited us perfectly in every way. Clean rooms and great location with helpful staff. Would stay there again when in the area. Loved the ambience and old world charm. The perfect romantic getaway.

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear SK6669 Thank you very much for your wonderful review. We are always delighted to receive such positive comments. It is very pleasing you enjoyed your stay with us including the ambience and old world charm of our 106 year old mountain mansion. We hope you will return and stay with us again. Once again, thank you for taking the... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

On a cold clear mountain day, we arrived at the Mountain Heritage, delighted by our room that commanded views over the spectacular Jamison Valley. It was tastefully decorated in the heritage style, and everything was very clean. Windows could be opened to let the fresh air in, and a quiet air conditioner ensured the room was adequately heated. Being just... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Eric S, General Manager at Mountain Heritage, responded to this review

Dear Annabel D Thank you for your wonderful review. It is very pleasing to receive such positive feedback and that you enjoyed all aspects of your stay at our historic mountain retreat. We hope you will come back and stay with us again when next you travel to the beautiful blue mountains. Regards Eric Sward General Manager More

Gosford, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Room was spotlessly clean and a reasonable size, but we were unable to access it until 2.45pm, despite check- in being from 2 pm. I have never had to wait for a room to be prepared anywhere else when I have pre-booked. The "billiard room" was disappointing, being housed in a separate building with no ambience, just a whiteboard and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Eric S, General Manager at Mountain Heritage, responded to this review

Dear Deb T Thank you for your review. Unfortunately we did not have enough resources to have your room prepared by 2pm, and we apologise that this has detracted from the level of satisfaction you experienced with your stay. The Billiards table is indeed housed in a separate building within the grounds, and it appears the balls were still in... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Booked this hotel for a romantic quiet weekend. Well its full off drunken idiots playing the piano. Its so noisy we can hear each other talk. Big mistake comeing here. Its also quite expensive and the price does not reflect the standard of room. We had a spa room with fireplace. It was average at best.

Was this review helpful? Yes 1
Eric S, General Manager at Mountain Heritage, responded to this review

Dear dave2224 It was good to talk to you today. You chose to stay with us on one of our Yulefest nights, which includes, Carol Singers, Piano Player and Cabaret Show. We celebrate Yulefest every Saturday night in July and some in June and August. It seems our staff did not inform you of this when you made your booking,... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We slept only one night but it was beautiful. Would go there again close to the centre and touristic attractions. Free parking. Cosy open fire places. Interior mesmerizing. Nice art on the wall. It was wintertime but the pool looked very nice and I loved the surroundings gardens.

Was this review helpful? Yes 1
Eric S, General Manager at Mountain Heritage, responded to this review

Dear Jolanth Thank you for your wonderful review. We are pleased you enjoyed your stay and our cosy open fire places which are a real joy during the crisp winter evenings. We hope you will be back again soon. once again, thank you for your positive feedback. Regards Eric Sward General Manager More

Johor Bahru, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

We were very well greeted by the sweet receptionist and help for our luggage was immediately offered as we stayed on the first floor. It was indeed a hotel which lived up to its name of heritage. We had breakfast and dinner and the food is up to our expectation and reasonably priced. (although we asked for our beef to... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Eric S, General Manager at Mountain Heritage, responded to this review

Dear Bee L, Thank you very much for your very positive review. It is indeed pleasing you enjoyed all aspects of your stay including our great restaurant, our wonderful staff and ideal location. We look forward to welcoming you back again when next you travel to the beautiful Blue Mountains. Regards Eric Sward General Manager More

Sydney, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Had a lovely and relaxed long weekend at the Heritage. The staff were professional and very helpful. Really felt looked after. I had the heritage view room and the views were fantastic, the bed very comfortable and the room very cosy and warm with the heater on. The location of the Heritage is perfect. Really close to Katoomba St and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Eric S, General Manager at Mountain Heritage, responded to this review

Dear Fatima1128 We are pleased you enjoyed a comfortable & relaxing stay in one of our fantastic view rooms. Thank you for your comments about our wonderful staff, they certainly love positive feedback. I will also certainly pass on your feedback to the great Spa Sublime team. It is very pleasing you love the quaintness & charm of our historic... More

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Additional Information about Mountain Heritage

Address: Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mountain Heritage 4.5*
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Also Known As:
Mountain Heritage Katoomba, Blue Mountains
Mountain Heritage Hotel Katoomba

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Katoomba #5 Luxury Hotel in Katoomba
Hotel Class
Number of rooms
41

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