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All 16 Katoomba hotels

Mountain Heritage

4.5 of 5 Hotel   |   Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
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Mountain Heritage
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Ranked #9 of 16 Hotels in Katoomba
A recent review
5 of 5 stars reviewed 4 days ago
chuynh81 Sydney, Australia
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211 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

My partner, our baby and I stayed here in August and we absolutely loved it. It's such a beautiful heritage hotel in a good location. The room was clean and well decorated. Staff were welcoming and very friendly. We would recommend.

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Sydney, Australia
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We wanted to just get away for a few days and picked this hotel. The staff were very friendly and the atmosphere and views from our room were spectacular. Our room had a valley view with a big window so you could really take it all in. In the evening drinks in the bar with that view again and a... More

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Bellawongarah, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Six of us dined here last week. Unfortunately it was very wet and view misted out. However the food was absolutely first class as was the delightful surroundings of the well preserved hotel. However we struck a very unusual waitress who insisted on removing the four finished main course dishes before two of us had finished our meal . Comments... More

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Canberra, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

This is an old style hotel that does need a spruce up. I only found out about the restaurant being closed on a Monday night after I had made the booking so a little annoyed. You couldn't even get any kind of room service. So this isn't good enough for 4 1/2 star rated hotel

Review collected in partnership with this hotel

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Neil D, Thank you for your feedback. We apologise for any inconvenience as a result of our kitchen being closed for dinner on the public holiday Monday of your stay.This was the last day of a very busy school holiday period, and we needed to give our staff a break. Unfortunately this has detracted from the level of satisfaction... More

lincoln
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a one night stay as part of a Blue Mountain tour. Had lunch, dinner and breakfast and all were very good. The service was good and we had a lovely large room with gorgeous views. We slept so well in the peace and quiet of the area, plus it was a bit cooler which we enjoyed. Really enjoyed our... More

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear flo Lincoln It was our pleasure to have you stay with us. We are delighted you enjoyed lunch, dinner & breakfast, the peace & quiet of our secluded but accessible location and our gorgeous views. I will be sharing your comments with our staff who are always pleased to receive such positive feedback. Once again, thank you for your... More

Hong Kong, Chine
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel, friendly staff, we loved the ambiance of the room and the size. Very near the 3 sisters and hiking area. They have provided a baby cot. very good stay, we enjoy a lot. We recommend this hotel for your trip in blue mountains.

Review collected in partnership with this hotel

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Sebastien D Thank you for staying with us. We really appreciate your wonderful feedback on our friendly staff, our great location and the size and ambiance of our rooms. Thank you for recommending us, and we hope you will come back and stay with us again. Regards Eric Sward General Manager More

1 review
4 of 5 stars Reviewed 2 weeks ago

Very charming Hotel with an astonishing history. Very nice location in a beautiful surrounding. Huge rooms. Sleeping comfort very good. We did not hear anything from the other Guedes. Walking distanziert to otherwise restaurants and bars.

Review collected in partnership with this hotel

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Elke M Thank you for your wonderful review. We are very pleased you enjoyed the history and ambiance of our 106 year old mountain retreat, including our great, quiet location which is handy to the main street of Katoomba. We hope you will come and stay with us again. Regards Eric Sward General Manager More

Sydney, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Friendly, welcoming staff. Very comfortable bed and nice linens. Spacious room, good breakfast, and easy parking. Strange to have chopsticks in the room but no knife and fork. A Blue Mountains magazine from January 2013 needs to be updated. The shower was dire.....I had much stronger showers in backpacker hotels in Cambodia. If the water pressure were fixed the bathroom... More

Review collected in partnership with this hotel

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Rays-Cause Thank you for your positive comments regarding our friendly staff, our spacious room and breakfast. We put the chopsticks in the room as some guests like to use these with the noodles in the mini bar. I am unable to determine which room you occupied, and I am keen to check the water pressure, which, for our retreat... More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed with a group of friends for a weekend. Our spa rooms were very spacious with fireplace, air conditioning, stereo system and large tv. Very comfortable beds and very quiet given the old building. Whilst we had a back room without views the views are spectacular from the front lounges and restaurant. We watched the AFL grand final in... More

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Eric S, General Manager at Mountain Heritage, responded to this review

Dear Jaynemp, Thank you very much for your wonderful review. Your comments are gold to us, as it gives us direct feedback on our guests actual experience. We were very pleased to welcome you and your group. We are are even more pleased you enjoyed your room, and our Jamison Views Restaurant, and the service of our wonderful staff. We... More

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked online for my wife and 2 kids during spring break. They checked in, were told the pool was closed for maintenance, and checked out again. It's a good thing we don't live too far away. Hopefully we'll get a refund. Not really anything else to say about it.

Was this review helpful? Yes 2
Eric S, General Manager at Mountain Heritage, responded to this review

Dear markstott1980, Yes unfortunately, you and your family arrived on the day we were installing new pool filter and new technology equipment in readiness for the summer season. It is a shame you decided not to stay with us and enjoy the many other services and facilities we have to offer. I understand, the pool was the main reason you... More

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Additional Information about Mountain Heritage

Address: Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mountain Heritage 4.5*
Number of rooms: 41
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Also Known As:
Mountain Heritage Katoomba, Blue Mountains
Mountain Heritage Hotel Katoomba

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