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Katoomba Town Centre

218-224 Katoomba St, Katoomba, New South Wales 2780, Australia
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Katoomba Town Centre
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Ranked #8 of 15 Hotels in Katoomba
A recent review
4 of 5 stars reviewed 1 week ago
Jason H Gold Coast, Australia
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125 reviews from our community

Traveler rating
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    58
    26
    8
    10
See reviews for
36
58
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gold Coast, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in the hotel as a family of four. We found the rooms clean and comfortable. Our accommodation had a bathroom and ensuite that looked they had recently been renovated. The included buffet breakfast was excellent and saved us a lot of money. The range for the breakfast was excellent. The dining room captured the atmosphere really well with... More 

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Newcastle, Australia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reception desk is extremely helpful and lady serving breakfast is very lovely .The sheets ,towels and kitchen are immaculate very clean however the cleanness of the bathroom was a little disappointing as there was hair left in the shower base .Location is fantastic walking distance to all attractions. We walked with our 8 year old to Scenic World ,supermarket ,restaurants... More 

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Newcastle, New South Wales, Australia
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights at the Town Centre Hotel and found it very relaxing. In the centre of Katoomba surrounded by restraunts and cafes. About a 5 minute walk to the shopping centre, 5 min walk to the RSL club, 20 min walk to Echo Point/3 Sisters lookout. Rooms are definitley dated but still very comfortable. Buffet breakfast is well... More 

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Gold Coast, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

We stopped in late (without reservation) hoping to get a room about a long day of rock climbing. Luckily they had a room available. It was a perfect little motel to relax after a long day out. Clean, comfortable, warm, friendly staff, walking distance to everything. Lots of delicious options for breakfast.. Will definitely return on my next visit to... More 

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Gilgandra, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

We arrived late . Traveling threw to Sydney . The chap that came and gave us a room was great . Even though i it was 1 am in the morning . He went out of his way to make sure that we had everything we needed . He gave us a family room witch for the price was good... More 

Was this review helpful? Yes 2
Townsville, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 26, 2015

My Wife and I and our 8 year old Daughter stopped here (without booking I might add) as a last minute decision. We had been staying down at Jenolin Caves House, and been up in Katoomba for the day doing the scenic stuff. Late in the day without anything organised we stopped in at Katoomba Town Centre more for convenience... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 20, 2015

My wife and I stayed here on business. We absolutely adored our room! We stayed in the king suite room. It had everything that we would ever need! The spa was amazing in our room and we felt so relaxed. There's not much that we didn't like, basically because we loved everything. We couldn't believe the great deal we got... More 

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 6, 2015

Let me start by confessing that our standards for accommodation are reasonably high but we did lower them accordingly in recognition of the fact that we made this booking for a family of four only weeks prior to the busiest holiday season of the year - a decision that dramatically limited our choices. Let me further add however that I... More 

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1 review
5 of 5 stars Reviewed December 1, 2014

Good location, walking distance to the shops, cafes and restaurants. Most importantly walking distance to the three sisters and the water falls. Don't miss the chocolate shop on the way back from the three sisters. Staff is very nice and friendly. My room was clean and tidy. Nothing to complain about It was great break, exactly what I wanted.

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charles80, Manager at Katoomba Town Centre, responded to this review

Thanks Kindly We try to ensure All our Guest Enjoy their time with us . And appreciate all feedback .We look forward to your return visit. More 

Newcastle, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 30, 2014

Only good thing was lovely lady serving breakfat.Family room has ensuit bathroom but no other so other guests have to walk through bedroom to use bathroom. Lucky friend was ok about it but very taken back.Advised four adults but still not told re. lack of bathroom facilities Money wise poor value. Very old and in need of repairs.

Was this review helpful? Yes 1
charles80, General Manager at Katoomba Town Centre, responded to this review

Hi .Thanks Kindly for your review. It was upsetting to read you did not enjoy your time with us . We value all feed back this allows for us to continually monitor and correct any issues that may arise. Thus ensuring our Guests have an enjoyable time whilst with us. I have reviewed the way this 2 room family room... More 

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