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All 16 Katoomba hotels

Palais Royale Blue Mountains

3.5 of 5 Hotel   |   230 Katoomba Street, Katoomba, New South Wales 2780, Australia
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Palais Royale Blue Mountains
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Ranked #11 of 16 hotels in Katoomba
A recent review
4 of 5 stars reviewed 2 days ago
Mingle_65 Sydney, Australia
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85 people have reviewed this hotel

Traveler rating
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    2
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8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights with family visiting from the U.K while we did some sightseeing and had a great time. Positives - Reception was friendly and helpful, rooms were large (we stayed in a family room and our family stayed in a queen room) and clean and beds were comfortable. Though our room was at the front of the... More

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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

Booked this hotel because it was one of the few available on short notice. Location was brilliant, staff were friendly, the colours and decor in the room were great. Bathroom was not perfectly clean the way you would expect for the price. Stairs and carpets in the hallways weren't that nice. We paid for a Queen bed, not to singles... More

Review collected in partnership with this hotel

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Katoomba, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

I booked for a room for 3 adults with three beds. We got 2 beds with stains all over the carpet and squeeky floor. Windows locks are broken and paints peeling off. I wouldn't recommend this hotel at all.

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

We came up to Katoomba the day prior to a wedding to relax and enjoy the local tourist activities and were certainly not disappointed with our choice to stay at the Palais Royale. The hotel itself is charming and classic, the staff friendly and attentive, the room was clean and tidy and the location is great to enjoy all that... More

Review collected in partnership with this hotel

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Rana C, General Manager at Palais Royale Blue Mountains, responded to this review

Dear 'Scott C', Thank you for your feedback and kind words about our friendly staff and our lovely 40 room heritage hotel in Katoomba. We look forward to hosting you again in the future for your next stay. Kind Regards, General Manager & Saff at Palais Royale More

Perth
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

We had only two days in Katoomba, and it was a short holiday at the end of a tiring business trip. So it was a real pleasure to spend a night at the Palais Royale. The room was clean, spacious and old-world charming; the lounge area at reception likewise. Our package included full cooked breakfast and free WiFi. The breakfast... More

Review collected in partnership with this hotel

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Rana C, General Manager at Palais Royale Blue Mountains, responded to this review

Thank you for your Response 'Expect More', We Thank you for your appreciation of our spacious rooms in our Heritage Property, which as you say is ideally situated close to all Shops and cafes in Katoomba. For any Guests with mobility issues we are more than happy to reserve a room on the middle floor with no stairs to climb.... More

Sydney, Australia
1 review
3 of 5 stars Reviewed March 3, 2014

Staff was friendly. And the location was great, just off the main bit of Katoomba Street. Easy to get to and easy to go for a breakfast, dinner or a drink. Breakfast was average/poor. Hotel itself had a nice atmosphere but is starting to get old.

Review collected in partnership with this hotel

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Rana C, General Manager at Palais Royale Blue Mountains, responded to this review

Dear Mark19855891, We are pleased to hear our Staff made you feel welcome and were friendly. Thank you also for mentioning our great location, it is right in the centre of Town with easy access to some great restaurants and cafes in town. We are sorry to hear you didnt enjoy the hotel Breakfast and will pass this feedback to... More

Wollongong, Australia
1 review
4 of 5 stars Reviewed March 2, 2014

Had booked via a deal purchased on Living Social, was a little disappointed that we didn't receive complimentary bottle of wine on arrival as part of the deal but overall it was a great stay. Friendly helpful staff who accommodated a late check-in at 10pm due to travelling from South Coast straight after work. Room was large & comfortable and... More

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Rana C, General Manager at Palais Royale Blue Mountains, responded to this review

Dear Melissa E, Thank you for your very kind feedback about the hotel and staff. We are sorry to hear that you did not receive your bottle of wine on arrival at the hotel as part of your deal. We would like to offer you a complimentary bottle of wine on any return stay at Palais. I'm sure this was... More

Sydney, Australia
1 review
4 of 5 stars Reviewed February 15, 2014

Stayed here on the 14th of Feb for one night, room was spacious and bathroom aswell. Antique old federation style hotel that is really cosy and makes you feel like you're in a typical mountains bungalow home, cute for a weekend getaway! Room was very clean and staff was friendly and let us leave our bags for the day! Little... More

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Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 9, 2014

Hi, wife and myself were looking for a hotel in Katoomba Sat. 1 night, Feb. I was playing at the annual ukulele festival ,and last year stayed at the metropole which is very average. we found the palais Royal on Trip advisor, checked the reviews, which frankly rated average, however we took a chance and booked . Must say, the... More

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Green Valley
1 review
5 of 5 stars Reviewed January 22, 2014 via mobile

Receptionist was helpful with recommendations on restaurants and day spas which we loved. Location was good walking distance to cafe and short drive to attractions. Clean rooms. Great value. Only thing disappointing was breakfast which was very average but with all the cafés around I highly recommend to grab something there. Very satisfied.

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Additional Information about Palais Royale Blue Mountains

Also Known As:
Palais Royale Blue Mountains Hotel Katoomba
Palais Royale Blue Mountains Katoomba
Address: 230 Katoomba Street, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #11 of 16 hotels in Katoomba
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palais Royale Blue Mountains 3.5*
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