We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palais Royale Blue Mountains

3.5 of 5 230 Katoomba Street, Katoomba, New South Wales 2780, Australia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Palais Royale Blue Mountains
Professional photos View all
Browse nearby
Palais Royale Blue Mountains
Write a Review

151 reviews from our community

Traveler rating
    27
    60
    38
    23
    3
See reviews for
23
94
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (35)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (33)
All months
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel definitely exudes the feel of yesterday's charm. For those who love vintage architecture and furnishing, this place is great. The room is cozy and all basic facilities are in good condition considering the age of the place, but it could be improved to become a luxury hotel if more investment and effort is put in transform the place... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Hi, Thank you for your feed back, we are glad you enjoyed your overall stay here at the Palais Royale Hotel. We are currently working on getting our spa back up and running and apologize for any inconvenience it was have caused you, Our sauna is in full operation as we have never had any problems with it. We hope... More 

Sydney
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed here for one night with my partner as we were attending a wedding in the mountains. The building seemed lovely from the outside and the person who checked us in was quite friendly but as soon as we walked into the room we were very disappointed. Felt like we had walked into a cheap motel room. Definitely not worth... More 

Was this review helpful? Yes 1
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Hi, I am glad to hear you like the look of our hotel, I apologize for the size of your room, in future if you come back to us please come to us and express your concern as we only have 2 rooms with small bathrooms it is clear that you unfortunately booked one of them however if you did... More 

Newcastle, Australia
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed for two nights. Our welcome on arrival was friendly and helpful and our room was comfortable and clean, although not very large - perfectly adequate for a short stay. We had purchased a voucher through one of the on-line companies and the hotel management were very flexible in arranging our stay. On arrival we were... More 

Was this review helpful? Yes 1
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Hi, We are so glad to hear you enjoyed your stay with us at Palais Royale Hotel, thank you for the compliments on our staff we will be sure to pass that on. Please come back and see us soon, it was a pleasure accommodating your stay Kindest Regards, More 

Narromine, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My girlfriend and I stayed one night in an executive king room. The location of the Hotel is great, and the building itself has a nice old world charm. Unfortunately when we got to the room we were disappointed. There were stains on the carpet, and bathroom was not as clean as should be. Luckily the bed was clean and... More 

Was this review helpful? Yes 1
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Hi, We apologize about your troubles with your room, In future please let us know and we are happy to upgrade your room free of charge. Please know that we do have full time house keeping staff and this is not a regular occurrence. Kindest Regards More 

Melbourne
2 reviews
3 of 5 stars Reviewed January 20, 2015

The hotel is quite charming and with a makeover it appears clean and fresh. We stayed there during the holiday period for two nights. Our room was cheerful and comfortable however the television reception, especially on the ABC was very poor and non existent at times. We were anxious to view the progress of events occurring in Europe at the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Hi, Thank you for the good feedback and that you enjoyed your stay other than the mentioned problems. We apologize about the beds and are putting it to management to have this problem fixed as well as the car park. Please come back and visit us again in the future. Kind regards, More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

warm welcoming service we had grandchildren with us and we and the children loved the positive atmosphere. it was clean, the beds were comfortable and the room was quiet. as we were only staying 1 night we enjoyed a delicious meal in the local RSL with the convenience of the courtesy bus arranged for us by the hotel we would... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Hi, Thank you for your genuine and uplifting feedback, hoping to see you and your family again soon. Kind Regards, More 

Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 14, 2015

was totally blown away with this hotel.beautiful restoration period hotel,the staff were very nice and allthough we didn.t eat here due to our holiday scedule i could without doubt recomend the hotel.we booked it from the uk and only picked it because of its looks,if we ever came back to oz we would make it a longer stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Hi, Thank you for your genuine and honest feedback. We would love for you to come back and visit us again sometime soon Kindest Regards. More 

Whitebridge
2 reviews
4 of 5 stars Reviewed January 9, 2015

Loved our stay here. The place has been beautifully and tastefully restored and has a lovely ambience to it. We stayed in a front room on the ground floor and it was spacious, clean and comfortable. The light in the bathroom was out and was replaced straight away for us. Breakfast in the dining room was sufficient. Nice to read... More 

Was this review helpful? Yes
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Hi Lesley, Thank you for your honest and kind review, we are glad you enjoyed your stay here at the Palais Royale Hotel. We hope to see you again in the future. Kindest Regards, More 

Royal Tunbridge Wells, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed January 8, 2015

This is a lovely hotel, with a great location that harkens back to the Victorian era, but with all mod cons. It is very close to all the local attractions, Echo Point and Scenic World. Rooms are spacious and parking is generous.

Review collected in partnership with this hotel

Was this review helpful? Yes
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Hi, Thank you for your honest feedback and we are glad you enjoyed your stay here at the Palais Royale Hotel. We are glad you enjoyed your room and our classic design of the hotel, we are sorry you didn't enjoy your experience with our breakfast we are taking this feedback and working towards improving this for our hotel guests.... More 

Sydney, New South Wales, Australia
Top Contributor
479 reviews 479 reviews
80 hotel reviews
338 helpful votes 338 helpful votes
3 of 5 stars Reviewed January 2, 2015

We stayed here for three nights back in June 2014 on a luxury escapes deal to celebrate our anniversary. The hotel is large with all guest rooms a good size and some very large common rooms. Our Room: we had 314 which was large and had a partial view in the Echo point direction. Bed was comfortable and there was... More 

Was this review helpful? Yes
PalaisRoyaleManager, Manager at Palais Royale Blue Mountains, responded to this review

Thank you, Im glad you enjoyed your stay in the beautiful blue mountains, this location is a big tourist attraction being such an ideal location in the heart of the amazing blue mountains. We will take on-board your feedback and we look forward to seeing you again soon Kindest Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Palais Royale Blue Mountains? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palais Royale Blue Mountains

Address: 230 Katoomba Street, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palais Royale Blue Mountains 3.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Despegar.com, Hotels.com, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Palais Royale Blue Mountains reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palais Royale Blue Mountains Hotel Katoomba
Palais Royale Blue Mountains Katoomba

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Dining (1)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Bathroom (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay