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All 16 Katoomba hotels

Palais Royale Blue Mountains

3.5 of 5 Hotel   |   230 Katoomba Street, Katoomba, New South Wales 2780, Australia
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Ranked #10 of 16 hotels in Katoomba
A recent review
4 of 5 stars reviewed yesterday
Kylie261 Canberra, Australia
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89 people have reviewed this hotel

Traveler rating
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    2
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9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Canberra, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

Staff was amazingly friendly and helpful! Great location, close to shops and sites. Comfy bed and clean room. Would definitely stay again! Only downside was no wifi or movie channels available in rooms.

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Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Palais Royale for a long weekend family mini-break. Location is fantastic, right in the heart of Katoomba and close to cafes, restaurants and tourist attractions. The hotel is well maintained and service was friendly and efficient. Rooms were nice, beds comfortable and bathroom amenities lovely. Only downsides were lack of housekeeping, it would have been great to... More

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Melbourne, Australia
1 review
2 of 5 stars Reviewed 2 days ago NEW

The location of the hotel is very convenient. Leadlights are beautiful. Queen room is small. Floor squeaky. Carpet can do with a deep clean. Sound insulation is next to nil. Breakfast was included in the tariff but if you pay AUD$20 per person otherwise. It is definitely not worth $20. It is not value for money. Not recommended.

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Sydney, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Palais Royale for a girls weekend. We were pleased with the size of our room (comfortable for 3) and found the room clean and quiet. The property is well maintained for it's age and really felt like you were on a mountain retreat. There was a Buddhist course on whilst we were there and whilst we... More

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights with family visiting from the U.K while we did some sightseeing and had a great time. Positives - Reception was friendly and helpful, rooms were large (we stayed in a family room and our family stayed in a queen room) and clean and beds were comfortable. Though our room was at the front of the... More

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5 reviews 5 reviews
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel because it was one of the few available on short notice. Location was brilliant, staff were friendly, the colours and decor in the room were great. Bathroom was not perfectly clean the way you would expect for the price. Stairs and carpets in the hallways weren't that nice. We paid for a Queen bed, not to singles... More

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Katoomba, Australia
1 review
3 of 5 stars Reviewed March 19, 2014

I booked for a room for 3 adults with three beds. We got 2 beds with stains all over the carpet and squeeky floor. Windows locks are broken and paints peeling off. I wouldn't recommend this hotel at all.

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

We came up to Katoomba the day prior to a wedding to relax and enjoy the local tourist activities and were certainly not disappointed with our choice to stay at the Palais Royale. The hotel itself is charming and classic, the staff friendly and attentive, the room was clean and tidy and the location is great to enjoy all that... More

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Rana C, General Manager at Palais Royale Blue Mountains, responded to this review

Dear 'Scott C', Thank you for your feedback and kind words about our friendly staff and our lovely 40 room heritage hotel in Katoomba. We look forward to hosting you again in the future for your next stay. Kind Regards, General Manager & Saff at Palais Royale More

Perth
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

We had only two days in Katoomba, and it was a short holiday at the end of a tiring business trip. So it was a real pleasure to spend a night at the Palais Royale. The room was clean, spacious and old-world charming; the lounge area at reception likewise. Our package included full cooked breakfast and free WiFi. The breakfast... More

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Rana C, General Manager at Palais Royale Blue Mountains, responded to this review

Thank you for your Response 'Expect More', We Thank you for your appreciation of our spacious rooms in our Heritage Property, which as you say is ideally situated close to all Shops and cafes in Katoomba. For any Guests with mobility issues we are more than happy to reserve a room on the middle floor with no stairs to climb.... More

Sydney, Australia
1 review
3 of 5 stars Reviewed March 3, 2014

Staff was friendly. And the location was great, just off the main bit of Katoomba Street. Easy to get to and easy to go for a breakfast, dinner or a drink. Breakfast was average/poor. Hotel itself had a nice atmosphere but is starting to get old.

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Was this review helpful? Yes
Rana C, General Manager at Palais Royale Blue Mountains, responded to this review

Dear Mark19855891, We are pleased to hear our Staff made you feel welcome and were friendly. Thank you also for mentioning our great location, it is right in the centre of Town with easy access to some great restaurants and cafes in town. We are sorry to hear you didnt enjoy the hotel Breakfast and will pass this feedback to... More

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Additional Information about Palais Royale Blue Mountains

Also Known As:
Palais Royale Blue Mountains Hotel Katoomba
Palais Royale Blue Mountains Katoomba
Address: 230 Katoomba Street, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #10 of 16 hotels in Katoomba
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palais Royale Blue Mountains 3.5*
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